Zoom
Zoom Communications, Inc.External reviews
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Zoom Workplace Review
What do you like best about the product?
I like that Zoom Workplace brings together video, messaging, and scheduling in one platform. It reduces friction and helps me be more productive when working with distributed teams.
What do you dislike about the product?
I find the number of features a little overwhelming at times. It takes a while to discover everything, and some options could be more intuitive.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the issue of unreliable remote collaboration. Its stable video and audio make it easier to communicate, and features like whiteboarding and recording help capture ideas and keep projects moving forward.
Crystal clear video calling
What do you like best about the product?
Zoom made it super easy to do my training and to connect with more than one person at a time. The video was crystal clear I was able to see everything that my trainer was doing the screen sharing option helped a lot when we are going over a different ways to do things for the job that they hired me for. I would definitely recommend Zoom for anyone who needs to use video. Chat for training or meetings.
What do you dislike about the product?
I didn’t have any issues with it so I have no complaints
What problems is the product solving and how is that benefiting you?
It helped me be able to do my training for my job, but also stay at home and be with my kids while they were out of school for the summer.
Zoom connect
What do you like best about the product?
It offers stable, high-quality video and audio connections, which are essential for effective communication.
What do you dislike about the product?
As a communication platform, there may still be users who have persistent concerns regarding data privacy and the security protocols in place.
What problems is the product solving and how is that benefiting you?
Fragmented communication and collaboration tools often result in inefficiencies and make managing workflows more challenging. By providing a unified platform that brings together meetings, chat, phone, and other essential tools, workflows become more streamlined, communication improves, and overall productivity is enhanced.
One office, accessible anytime and everywhere
What do you like best about the product?
The platform incorporates AI Companion, which offers features like meeting summaries, highlights of key discussion points, and real-time chat summaries. This saves my significant time and helps me catch up on information quickly without having to attend every call or read through long chat threads.
What do you dislike about the product?
Some organizations may prefer to select and pay for individual best-of-breed tools rather than a single, bundled platform. The all-in-one model may not be the most cost-effective solution for every company
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenges of app fragmentation and communication inefficiency that are common in today's work environments. With the rise of hybrid and remote work, employees frequently have to manage several different tools for meetings, phone calls, chat, and document collaboration. This situation often results in lost time, frequent 'context switching,' and information becoming siloed.
Helps with remote/hybrid work
What do you like best about the product?
Zoom is seen as solving the problem of distance, enabling daily remote collaboration, distributed teams, hybrid meetings, etc. Love Features such as waiting rooms, passcodes, encryption for calls
What do you dislike about the product?
Interface can be designed better, should be able to take quiz or poll
What problems is the product solving and how is that benefiting you?
Meeting notes, captions in English, very interactive with emojis
Zoom workplace works, but there are cheaper/free alternatives
What do you like best about the product?
Zoom works fine for workplace virtual meetings
What do you dislike about the product?
Free alternatives work better such as Google Meet
What problems is the product solving and how is that benefiting you?
Zoom workplace was where we held all of our virtual meetings
Zoom Workplace
What do you like best about the product?
When we signed up and had access to zoom workplace, it was very simple to use, easy implementation. The best part I enjoyed using it was Mail & Calendar is synced and aso the AI notetaker!
What do you dislike about the product?
The downside of it was of course the cost and I could not get AI notetaker to start if using from my phone
What problems is the product solving and how is that benefiting you?
Zoom Workplace is saving time which is the most important aspect of what I do. I am able to save time in the note taking and get back to clients faster.
Powerful, Integrated, and Easy to Use
What do you like best about the product?
What I appreciate most is that despite having so many features (Mail, Calendar, Chat, Meetings, Phone), it doesn't feel cluttered or complicated. The interface is clean and intuitive. I can share files, have quick video huddles, use the integrated Whiteboard to brainstorm, and everything is saved and searchable.
What do you dislike about the product?
The file management system within the chat is good but not as robust as a dedicated solution like Google Drive or Dropbox. The notifications are sometime annoying.
What problems is the product solving and how is that benefiting you?
The main problem we've solved is context switching. I was losing productivity and information was getting scattered across multiple platforms. Now, all project-related communication from initial emails to ongoing chats and follow up video calls is centralized. The time i spend looking for old messages or files is reduced. I feels more connected and organized.
Smooth and Predictable Experience
What do you like best about the product?
Zoom has all the features we need, plain and simple. It is predictable, it is intuitive, and it's non-obtrusive when working during a meeting.
What do you dislike about the product?
It would be nice if there was more support for hard of hearing individuals, and more support for interpreters to be present in the meetings. A different setup, maybe picture-and-picture perhaps to attach interpreters to specific meeting members?
What problems is the product solving and how is that benefiting you?
Zoom is used by most of our clients, so being able to use their preferred video call software without additional costs or burden on us helps us be flexible.
Zoom Workplace makes everything more efficient and productive
What do you like best about the product?
Helps me communicate with team members, helps give updates on projects, always there for when I need to talk to someone or communicate something to somebody. Excellent for tracking projects through communication and amazing for talking and getting assistance by explaining and showing the help you need with video and share screen along with annotation.
What do you dislike about the product?
There is nothing that I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
It is solving the problem of not communicating enough with other people in the company. Zoom allows me to meet with everybody and discuss day to day work and other projects.
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