Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom Keeps our Staff connected.
What do you like best about the product?
The most helpful thing about Zoom Workplace is that it allows all staff, trustees and committee members to attend meetings even though they can't be there in person, and that means that everyone is "in the loop."
It also allows us to reach a broader audience for public programs and to record programs for more opportunities to share our content.
It also allows us to reach a broader audience for public programs and to record programs for more opportunities to share our content.
What do you dislike about the product?
It does take a little time to set up before a meeting and participants have to have a good internet connection for it to work.
What problems is the product solving and how is that benefiting you?
Enabling better attendance at meeting and broadening our audience for programs. More gets accomplished and more people become aware of our organization.
Future-Proof Your Teams
What do you like best about the product?
Zoom Workplace has responded to the demands of a hybrid and remote workforce and the quick rise of aritifical intelligence. Our teams love the AI enabled features that help us to recap our calls and communicate across locations. We live and breathe our work based off of Zoom's ability to connect us, so we can collaborate effectively. As a marketer, I also appreciate that Zoom integrates smoothly with our CRM for our external meetings and events.
What do you dislike about the product?
It boggles me that there is not an option within Webinars to allow participants to use their video within the full room or breakout rooms.
What problems is the product solving and how is that benefiting you?
Efficiency and hands-free meetings.
Zoom has been a game-changer for our team's communication needs
What do you like best about the product?
The video and audio quality are excellent, and the interface is intuitive, making it easy for everyone to join meetings without any technical hiccups. The screen sharing feature is particularly useful for presentations, and the ability to record meetings ensures that no important details are missed. Overall, Zoom has greatly improved our productivity and collaboration
What do you dislike about the product?
Zoom falls short in comparison to competitors like Gong, especially when it comes to AI translation services. While Zoom is a reliable platform, its lack of advanced translation capabilities is a drawback for our multinational team. We've been impressed with Gong's affordability and superior AI translation, which has significantly improved our communication efficiency. We hope Zoom takes note and considers incorporating similar features in the future to better meet the diverse needs of its users
What problems is the product solving and how is that benefiting you?
The platform's various features, such as chat, screen sharing, and file sharing, enable seamless communication among team members. This fosters collaboration and knowledge sharing, leading to improved productivity and innovation within our organization.
Works well no issues
What do you like best about the product?
Easy to use and I am able to communicate with all my team members
What do you dislike about the product?
There are frequent disconnects and it'll make it hard to communicate other people.
What problems is the product solving and how is that benefiting you?
Easy to use and is avaialble on all platforms I use
Thumbs Up
What do you like best about the product?
The calling features are my favorite part. Lot's of options.
What do you dislike about the product?
There is nothing I don't like at the moment.
What problems is the product solving and how is that benefiting you?
Zoom workplace helps me keep everything in one place.
Zoom Workplace keeps it all together
What do you like best about the product?
One stop for all communication resources!
What do you dislike about the product?
I need to look at the settings for notifications because I don't actually want to see ALL my emails pop up, but it is handy to have them right there with everything else.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me communicate within the greater agency team as a whole, while still keeping my focus on my own tasks and those of my smaller team.
Always works for your team
What do you like best about the product?
I like that it super easy to use for attendees and speakers.
What do you dislike about the product?
It would be nice to personalize more items in Zoom to make it more branded.
What problems is the product solving and how is that benefiting you?
Connecting with people on different plaforms (Web ex and teams). Everyone can connect to zoom when other video conferencing seems to have connectivity issues.
Service
What do you like best about the product?
The ability to navigate answering calls faster.
What do you dislike about the product?
The cost is pretty expensive, however the platform does deliver great service.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows us to have a built in intercom to use and notify staff during our fire drills we have with staff.
Currently the Best Online Meeting App
What do you like best about the product?
Zoom has the best feature set and user interface is easiest to configure and use.
What do you dislike about the product?
It's difficult to keep up the the rate of change with Zoom or troubleshooting issues.
What problems is the product solving and how is that benefiting you?
Zoom provides a reliable video meeting service as well as phone functionality. We use Zoom chat and webinar also. New users are easy to onboard due to the intuitive interface.
Zoom Workplace Review
What do you like best about the product?
The integration into our Help Center, call monitoring, metrics are all beneficial to our team. Overall it's easy to use. Our agents use it daily for client calls as well as internal/external meetings.
What do you dislike about the product?
Accessing the recordings is somewhat of a task. You have to click on several tabs to get to the recordings. The reporting is getting better, but there are still a few areas that the maximum search option is 30 days.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes running our call center much easier than it was with our prior provider
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