Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Ease of use
What do you like best about the product?
easy to understand. Little to no trainnig needed.
What do you dislike about the product?
The admin side could be a little better organized. Sometimes finding a section setting can be challenging .
What problems is the product solving and how is that benefiting you?
With 80+ % of the company being remote... I keeps the teams connected
Zoom is great for businesses
What do you like best about the product?
Zoom workplace has been great at allowing our employees to use a centralized platform to chat, communicate, and interact effectively within th eorganization. It's seamless and integrates well with outlook
What do you dislike about the product?
Nothing, it is seamless. Potentially add more functionality to integrate better with outlook, like viewing meeting notes, etc
What problems is the product solving and how is that benefiting you?
Having one centralized platform to communicate and interact with team members
Great product & easy to use
What do you like best about the product?
It's easy to use - and when I do have questions, the knowledge base is helpful in getting answers to them. It meets my needs, and always has additional flexibility of top of my current needs. I know it's a product that can grow with me.
What do you dislike about the product?
There's a lot of extra features that I don't feel like I know how to start incorporating into my current workflows - tons of untapped potential. I wish I knew where to go for additional onboarding.
What problems is the product solving and how is that benefiting you?
Connect with my co-workers in a user friendly way, even if they lack more sophisticated technical skills. It's easy to start a call at any time while still feeling secure.
Fantastic product
What do you like best about the product?
The whiteboard feature is extremely handy and easy to use. The live transcription is very, very accurate.
What do you dislike about the product?
We have no complaints from anyone using it.
What problems is the product solving and how is that benefiting you?
It's great for short meetings where getting together in a boardroom would double the length of the meeting. It also allows people to easily for their portion of the meeting and then return to work. Longer meetings are also easier to schedule since this allows a mix of in-person and WFH participation.
Tech Forward Platform
What do you like best about the product?
Standardize, cutting edge apps and integrations, timely reponse and support and a concise and easy to navigate admin dashboard.
What do you dislike about the product?
Nothing I dislike about Zoom workplace at this time!
What problems is the product solving and how is that benefiting you?
Connection and learning accross out entirely remote team.
direct of finance and operations
What do you like best about the product?
easy to navitgate and use like new aplications
What do you dislike about the product?
slowness sometimes glitchy with the camera
What problems is the product solving and how is that benefiting you?
easy to work hybrid with our staff and team
Zoom Workplace Review
What do you like best about the product?
The ease of use and implementation of its built-in tools. I frequently use Zoom to host meetings and webinars and find its features support my needs well.
What do you dislike about the product?
I have found that some member of my team consistently have difficulties using the software or have reliable access.
What problems is the product solving and how is that benefiting you?
N/A
Reviewed by an Operations Manager in a non-profit.
What do you like best about the product?
I love how user friendly it is, it is very easy to link Zoom with another app such as Google calendar. As a business, we also have a dedicated rep who we can contact for additional help or if there are technical issues. Following the last point, I've never encoutered any technical issues which I'm also very grateful for. We use Zoom every day for work and I use it at least four times a week. There are many features available, you can blurr your background or even change it, it's easy to put your group in breakout rooms, if you don't have access to a computer, you can use your phone, and there are more ways to use Zoom.
What do you dislike about the product?
There is't really anything about Zoom that I dislike.
What problems is the product solving and how is that benefiting you?
Screensharing is something that I also really love which I forgot to mention in my previous comment. Whenever I need to help someone with a document or how a website works, or if I'm presenting something, I love to screenshare.
The current standard for a reason
What do you like best about the product?
This product keeps getting better. What used to be a tool for video chat has become a legit collaboration suite.
What do you dislike about the product?
Zoom can be pretty pricey to fully leverage, but it truly is worth it when it's all said and done. Meeting rooms and new hardware do add up quickly.
What problems is the product solving and how is that benefiting you?
We have offices in 5 cities. Now we can put faces to names and truly get on the same page with our out-of-town coworkers.
Zoom Workplace is intuitive, user-friendly, and reliable.
What do you like best about the product?
Zoom Workplace is easy to use all around - I love the integrations with other systems and tools that I use at work.
What do you dislike about the product?
While I do like the updates and new features from time to time, it can be difficult to remember where everything is when those updates happen (especially for certain features that you don't use regularly like sound sharing).
What problems is the product solving and how is that benefiting you?
I work for a company that is 100% remote, so Zoom Workplace let's us connect and "see" each other regularly. We are a very camera-on organization.
showing 1,711 - 1,720