Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Delegation, but Limited by Simultaneous Zoom Restrictions
What do you like best about the product?
I like that I am able to be a delegate for other employees zoom account and create links on their behalf.
What do you dislike about the product?
You can only have 2 zooms going at the same time. It would be helpful at least in my role, if there was no limit.
What problems is the product solving and how is that benefiting you?
With the world going remote due to covid, it has made my role easier as we can still continue with operations as normal, just virtually by using zoom.
Convenient Browser Access, but Zoom's UI Needs Improvement
What do you like best about the product?
We can join meeting on web browser and application is not mandatory,its very user friendly for the presenter.
What do you dislike about the product?
Zoom as product can make UI better and smooth
What problems is the product solving and how is that benefiting you?
Zoom let us record whole meeting, so someone is absent that day can see what we have discussed
Best Workplace Experience: Helpful and Simple
What do you like best about the product?
This is the best workplace I have experienced, as it meets all the needs I require.
What do you dislike about the product?
At the moment, I have nothing negative to say because it is very helpful and extremely simple to use.
What problems is the product solving and how is that benefiting you?
This product is very convenient, and its safety and security features are excellent.
Great for Organization, but Costs Add Up for Advanced Features
What do you like best about the product?
The AI Companion helps with summarizing meetings, tracking action items, and automating follow‑ups. That helps keep things organized, especially after long or many meetings.
What do you dislike about the product?
The cost can escalate quickly when one needs advanced features, large webinar capacity, or enterprise‑level tools. Smaller organizations find this expensive.
What problems is the product solving and how is that benefiting you?
When people are distributed, it becomes harder to maintain collaboration, visibility, consistent communication, and ensure everyone is up to date. Also, using different tools in different places leads to friction.
Zoom Makes Meetings Easy and Efficient
What do you like best about the product?
It's a great place to have a quick chat or a long meeting, everything about it is very helpful to make meetings even more streamlined than if they were in person. I use it every day with my team
What do you dislike about the product?
I like everything about zoom, it is very helpful
What problems is the product solving and how is that benefiting you?
bringing people together when we cant all be in the same place
Efficient Collaboration with Zoom Workplace, but Can Be Resource-Intensive
What do you like best about the product?
I like that Zoom Workplace provides a seamless platform for meetings, chat, and collaboration, all in one place. The interface is user-friendly, and the audio/video quality is reliable even with large teams.
What do you dislike about the product?
It can be heavy on memory and sometimes lags when switching between meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of seamless communication and collaboration among remote and hybrid teams. It brings meetings, chat, whiteboard, and document sharing into one integrated platform, reducing the need to switch between multiple tools. This improves productivity, saves time, and helps teams stay better connected.
✅ Simple & Clear:
✅ Simple & Clear:
Great for International Meetings, but Video Quality Needs Improvement
What do you like best about the product?
Zoom workplace is a good for video conferencing and meetings held internationally anytime, and we use it around 5-6 times daily and it also has a good customer support with the software which has easy to use and implementation
What do you dislike about the product?
The video quality is not good at all even though we have a stable high speed connection and if we share the screen then also we need to end the zoom call and recall then only the screen shares.
What problems is the product solving and how is that benefiting you?
It is making international calls and meetings easy by integrating and letting us connect anytime with a privacy code and a meeting link that is good for our business privacy.
Zoom's User-Friendly Interface and AI Companion Make Meetings Easy
What do you like best about the product?
I feel zoom is the best meeting and video conferencing app. The UI and easy to use interface is really helpful. The AI companion feature is of a great help to summarise the meeting.
What do you dislike about the product?
Nothing to dislike about but if some knit picking is to be done then, the joibing experience could have been better.
What problems is the product solving and how is that benefiting you?
Helping connect with the teammtes sitting anywhere in the world. The members in the call can i terect freely and share ideas
Zoom Workplace: Essential Collaboration Tools
What do you like best about the product?
Zoom Workplace offers a range of tools that make virtual collaboration smooth, such as the whiteboard, polls, emojis, screen sharing, and breakout rooms. It serves as our main conference software and integrates easily with both calendar and email platforms. Creating a meeting link is straightforward, and sharing it across these platforms is simple. We use Zoom Workplace daily to stay connected with our teams.
What do you dislike about the product?
There isn't anything that comes to mind as a drawback. While the cost is somewhat high, I believe it is justified by the range of features offered.
What problems is the product solving and how is that benefiting you?
Connecting with the teams virtually has been a key part of my experience. I support them by holding meetings and delivering presentations, ensuring effective communication and collaboration.
Customer service represent
What do you like best about the product?
I can attend work meetings through the app on my phone.
What do you dislike about the product?
I don’t really like having the work meetings.
What problems is the product solving and how is that benefiting you?
We are discussing how to do our business better.
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