Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Piyush R.

Great for Collaboration, but Initial Setup Can Be Tedious

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I use zoom on a very regular basis for connecting with the folks of my organization. The best features of zoom is obviously how we can integrate it with other softwares. Collaborate together and also, in call messaging and marker are two of the best things.
What do you dislike about the product?
Nothing as such, I believe the initial verification for opening the first zoom call is a tedious process and also I have to be careful about my microphone getting muted and unmuted at times.
What problems is the product solving and how is that benefiting you?
I use zoom for all the official collaborations that we have with US folks and also with some foreign customers. Due to a mutual understanding, we prefer zoom over other alternatives


    Financial Services

Easy Meeting Tool with Great Calendar Integration and Fun Features

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use for all meetings. The integration of it to the calendar, may it be Outlook, Gmail. It has a couple of features especially the background! Fun and interactive.
What do you dislike about the product?
I really cannot say anything bad right now - though it could have been better if the free use will be extended to an hour instead of 40-minutes. But hey! who am I to complain - we can always restart the session!
What problems is the product solving and how is that benefiting you?
This platform serves as a comprehensive solution for business communication within the organization. It brings together all communication needs in one place, making it easier for teams to connect and collaborate efficiently.


    Monica M.

Reliable and Easy-to-Use Zoom, but Interface Needs Improvement

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is very stable and reliable for workspace meetings, easy to use, can be shared internal and external
What do you dislike about the product?
The interface can be more visually pleasing
What problems is the product solving and how is that benefiting you?
Cross region collaborations


    Basheer uddin S.

Adorable meetings software

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Best meetings software easy to use also liked it many features which can be used in my working place well, Also can attend multiple meetings
What do you dislike about the product?
its customer support except that there is nothing dislikes in it
What problems is the product solving and how is that benefiting you?
it is the best meeting software where our team can all schedule meetings which benefits a lot earlier its meetings overload causes problems but now its too good


    ALICE P.

Seamless Integration and User-Friendly Video Features Make Daily Use a Breeze

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
easier for meeting, many software applications are designed with ease of implementation in mind, allowing for straightforward deployment and management, easy and very helpful customer service, I use this daily with no problem, it has a very good video features that I love, By connecting a marketing automation platform (e.g., HubSpot) with a CRM (e.g., Salesforce), leads can be automatically routed to sales once they reach a specific score. This integration ensures sales teams receive enriched data, such as job titles and engagement history, for more effective outreach
What do you dislike about the product?
I don't have any complains i am very pleased with the priduct
What problems is the product solving and how is that benefiting you?
Zoom Workplace's AI Companion helps track billable hours, improving customer interactions and providing a more focused attention to clients.


    Himanshu Y.

Easy Meeting Access and Fun Backgrounds, but Frustrating Time Limits and Connectivity Issues

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
It's simple to join meetings and share links with other users. Applying background effects, including animations and blur, is also straightforward.
What do you dislike about the product?
There is a time limit, and even when I have a high-speed broadband connection, I sometimes can't use video and audio at the same time.
What problems is the product solving and how is that benefiting you?
I am able to share my screen and conduct remote training sessions with ease. The audio remains clear even when I am sharing my screen, which is a big advantage. This has been really helpful in training new trainees.


    Gregory Z.

Seamless Global Collaboration with Zoom Workplace

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
I love how Zoom Workplace allows us to work from anywhere and collaborate globally. Its user interface is exceptionally clean, which makes navigation a breeze. I'm also impressed by its auto-scaling features for both shared and video images, which outperform other platforms, and the superior green screen functionality.
What do you dislike about the product?
I find the integration with the Outlook calendar lacking, as it currently has a join function that redirects people to a team session, which is confusing. I also feel that the general integration with the Outlook calendar is a bit wonky. Additionally, I would like the capability to store Zoom recordings directly to Teams for easier access and organization.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows global collaboration, remote work flexibility, and provides virtual tools like annotations for engineers, improving teamwork and communication.


    Damaris V.

Zoom Workplace: Efficient and Reliable for All Meeting Needs

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace I Absolutely Love, It is great for group and personal meetings, Its very efficient in a high volume work environment.
What do you dislike about the product?
I Don't dislike anything about Zoom Workplace, nor do i have anything negative to say.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is improving engagement, boosting efficiency, and simplifying workflows through features like AI-powered meeting summaries, integrated chat and video, and cross-platform accessibility.


    Hyacinth B.

Zoom Workplace: User-Friendly and Reliable, but Transcript Accuracy Needs Improvement

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has become my preferred platform for hosting meetings and live webinars within my organizations. Its user-friendly interface makes it simple to use, requiring no technical training. Bottomline, it is very easy to use. Additionally, the platform is regularly updated, ensuring it continues to meet clients' evolving needs. This is one of the reasons why I choose to use Zoom over other platforms offering comparable services.
What do you dislike about the product?
I really appreciate almost everything about Zoom. My main wish is for the transcripts to be more accurate, especially when the language changes during a meeting. Since I often interact with a diverse group, Zoom tends to produce transcripts that are sometimes inaccurate due to our varying accents, even though we all speak English.
What problems is the product solving and how is that benefiting you?
I use Zoom for research as well, so, being able to record not only the conversation, but also the facial reactions of interviewees help me generate more meaningful and nuanced data.
On the other hand, Zoom offers close captioning which is a great tool especially in classrooms where some students require accessibility access.


    Nichole U.

Seamless Integration and Reliable Service with Excellent Support

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Clear phone service, voicemail service makes voicemails readable, team chat keeps in touch throughout the day when there is a question, in integrates well with my outlook calendar and it was super easy to set that up, it was easily implemented into our daily grind, customer support is wonderful and knowledgeable. We use it every day, all day, and no hiccups.
What do you dislike about the product?
I do not like the new way to schedule a meeting is set up. It was very confusing because I was used to the old way which made more sense.
What problems is the product solving and how is that benefiting you?
One-stop for my calendar, phone, and keeping in contact with associates as needed