Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    SARAH I.

Effortless Communication and Seamless Meetings

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
This tool really simplifies the process of connecting with colleagues, making communication much more straightforward.
What do you dislike about the product?
There’s nothing to complain about—it has been a seamless process for every meeting.
What problems is the product solving and how is that benefiting you?
The challenge of staying connected from anywhere in the world is significant.


    Niraj Y.

Strong Video Conferencing and Collaboration Tool But Can Be Overwhelming for New Users

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
The seamless integration of video conferencing with team chat and collaboration tools makes Zoom Workplace incredibly efficient. The video quality is consistently reliable, even with poor internet connections, and the interface is intuitive enough that new team members can jump in without training. I particularly appreciate the AI Companion features for meeting summaries and the ability to quickly switch between different communication modes - video, chat, or phone - all within one platform.
What do you dislike about the product?
The platform can feel overwhelming with so many features packed into one interface. The search functionality across chat and files could be more robust, and occasionally, the notifications can be excessive when you're part of multiple channels and ongoing meetings. The mobile app, while functional, doesn't offer the same smooth experience as the desktop version for more complex tasks.
What problems is the product solving and how is that benefiting you?
Zoom Workplace consolidates our communication tools into a single platform, eliminating the need to switch between multiple apps for video calls, instant messaging, and file sharing. This has significantly reduced context-switching and improved team productivity. The persistent chat rooms keep conversations organized by project, and the meeting recordings with AI-generated summaries ensure that team members who couldn't attend live can catch up quickly. This has been especially valuable for our distributed team across different time zones.


    Astitva P.

Essential for Coaching: Affordable, Simple, and Reliable with Great Reminders

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
As a coaching teacher, I have been using Zoom Workplace for over five years, starting during the COVID lockdown. Since then, I have not switched to any other platform for video streaming. I appreciate their affordable pricing and the simplicity of managing meetings, which makes organizing and shortlisting sessions much easier. The reminder feature is especially useful and is the one I rely on the most. It is reliable and easy to onboard.
What do you dislike about the product?
I don't have any particular dislikes about the workplace myself. However, I have noticed that many small tuition teachers are unable to extend their meeting time when using the free tier. While this limitation is understandable, offering a bit more time to free users could be beneficial. Otherwise, these users often switch to other free platforms like Google Meet, which can prevent them from experiencing or even discovering the additional features that Zoom offers.
What problems is the product solving and how is that benefiting you?
Zoom has addressed and continues to address the challenge of easy onboarding for video streaming and virtual classrooms. As a tuition teacher, I would recommend this application to my colleagues who face similar difficulties when teaching multiple students at once. (Just a reminder about the new participant limit.) The simple call-to-action is very effective—you just click the invite link and it allows you to join the Zoom meeting. Alternatively, you can use a code, which is both reliable and proven to be secure.


    Alexandra R.

Effortless Remote Meetings, Highly Recommended

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Zoom Workplace for 3 years primarily for work meetings, and I find it particularly easy to use. Setting it up was a smooth and straightforward process, as I could download and follow the instructions without encountering any issues. The main value of Zoom Workplace comes from its ability to facilitate quick and reliable meetings, which is crucial for staying connected with coworkers who are remote or traveling. I particularly appreciate the video calling and chat features, as they are extremely useful for effective communication and collaboration within our team. The widespread use of Zoom Workplace among my peers is another important factor that makes it a go-to choice for me. These aspects of Zoom Workplace have positively impacted my daily tasks, allowing seamless interaction and collaboration throughout the workday.
What do you dislike about the product?
nothing notable!
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace enables quick and reliable meetings with remote and traveling colleagues, improving collaboration.


    FAROOQUI MOHAMMED S.

Smooth Communication and Reliable Video, But Needs Faster Performance

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Zoom Workplace since few years, and honestly it has made my daily work communication much smoother. The platform is very easy to use and the video quality is usually quite clear even when internet is not very strong. The best thing I like is how simple it is to schedule or join meetings without wasting time.
sometimes the app takes bit time to load or it lags when switching between meeting and chat. But overall, Zoom gives a very professional experience and helps in maintaining team collaboration easily. It’s reliable, user friendly and perfect for both small and big teams who wants to stay connected from anywhere. The best feature I like about Zoom Workplace it's ability to connect even with low internet Connectivity and its Advance AI Integration features. I use Zoom Workplace for College meeting, Attending seminar and usual Friends Video face time. I have been using Zoom Workplace for 3 years now and really appreciate it's working Applications and services u provide . Thank You
What do you dislike about the product?
Honestly, Zoom Workplace is quite good overall, but at times it feels a bit heavy to use. For example, when many people join a meeting, it can start to lag or the audio may have a slight delay. There are also occasions when it takes a while to connect or log in again, even if the internet connection is stable. I wish the chat and meeting interfaces were a bit simpler, as switching between them can be confusing sometimes. Still, I really appreciate the efforts of the Zoom team—just a few small improvements could make the experience even smoother for everyone.Also a suggestion u can provide a local host API for Business Users for little Subscription based model for their daily client deals and meeting interaction
What problems is the product solving and how is that benefiting you?
Zoom Workplace is helping me to stay connected with my team and clients very easily, especially when we are working from different place. Earlier it was difficult to manage meetings and communication on mails or calls, but now everything is in one place. It saves lot of time because we can share screen, discuss ideas, and even chat instantly without switching apps. The video and audio quality are quite reliable which makes communication more clear. It also helps in reducing travel time and improves work productivity. Overall, it makes teamwork more smooth and comfortable for daily work.


    Nihal P.

Great Screen Sharing Across Devices, Minor Confusion with Multiple Meetings

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the freedom this tool gives me to share my work screen and manage other participants, something that's not possible with WhatsApp video calls. It's also very convenient because I use it on both my PC and my tablet, and it performs well on both devices.
What do you dislike about the product?
The only drawback I notice is that having multiple instances of the meeting or sync can be confusing.Also the meeting time limit,that is one of the downsides.
What problems is the product solving and how is that benefiting you?
The major problem that zoom workplace is solving is being the dependable replacement for video conferencing,also it has been useful for professional settings,and also serving as a meeting place for friends when we work on new projects.
This is the benefit it serves as an all compassing application for all my video conferencing needs.


    Liz D.

Effortless to Use and Reliable for Staying Connected

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use—just log in and you're ready to go. I can use it multiple times a week without any trouble. Sharing files with other Zoom participants is straightforward, and if any issues arise, customer support is always available to help. Logging into Zoom with hundreds of people is also very simple.
What do you dislike about the product?
I don't have strong feelings either way. It's simply a tool we all rely on to keep in touch, even when we're separated by great distances.
What problems is the product solving and how is that benefiting you?
It allows you to connect with many people simultaneously, even when they are far apart.


    MUKESH S.

Reliable for Meetings, Works Pretty Well

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
i have used it to take many meetings ,it works pretty good for my remote internship meetings.
What do you dislike about the product?
it has a limit of 40 min. for a meeting , and mobile version is not as user friendly as website
What problems is the product solving and how is that benefiting you?
screen sharing has been improved a lot and it works even on decently slow network. AI features also helped me in making my work efficient.


    donna w.

Convenient and Reliable Meeting Solution

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I love how Zoom Workplace allows everyone to be present at the same time, even when we're in different locations, particularly across the United States. It enables me to see colleagues whom I might never get to meet otherwise, which is incredibly valuable. I appreciate the chat feature as it facilitates seamless communication during meetings. The convenience of being able to meet at a specific time and place is something I truly value. Additionally, the experience of setting up Zoom Workplace was manageable with a little assistance, and it's great to know that once set up, it works effectively to meet my needs.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows everyone to be present simultaneously from different locations, making meetings convenient and enabling me to connect with people I wouldn't usually meet.


    Diakite G.

Effortless Group Communication, Minor Guest Access Hurdle

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has made it much easier to communicate with large groups. What I appreciate most about Zoom Workplace is its ability to let every participant in a meeting share entire tabs and join in live chat during the session.
What do you dislike about the product?
For me there is no downside using workspace, just when guest user what join a session, he or she should be allowed by The Host despite having received the invitation link from his side
What problems is the product solving and how is that benefiting you?
It enables efficient communication with team members at any time and from any location.