Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Efficient, Global, and Feature-Rich with Excellent Support
What do you like best about the product?
I like the fact that it is efficient and able to be used by people all around the world. It connects people with the many features it has. Integreation is ease and customer support is very well.
What do you dislike about the product?
Sometimes with saving of the video files down not happen seamlessly.
What problems is the product solving and how is that benefiting you?
Solving remote depositions when clients and counsel cannot be at the same place at the same time.
Effortless to Use and Integrate
What do you like best about the product?
Ease of use, implementation, and integration
What do you dislike about the product?
Privacy concerns like a lack of End-to-End Encryption
What problems is the product solving and how is that benefiting you?
It's easy to use, and the integration is user-friendly
Exceptionally User-Friendly and Simple to Use
What do you like best about the product?
It is very user-friendly and simple to use.
What do you dislike about the product?
The UI could use some changes to make it a bit more appealing to users.
What problems is the product solving and how is that benefiting you?
Cross organizations calls are happening with Zoom.
Seamless, Reliable Meetings and Collaboration with Zoom Workplace
What do you like best about the product?
I appreciate how seamless and dependable Zoom Workplace is when it comes to meetings and collaboration. Scheduling, joining, and sharing screens is straightforward, and the audio and video quality remains consistently high, even with larger groups.
What do you dislike about the product?
At times, the software can be somewhat demanding on system resources, and I occasionally experience connectivity or audio problems, even when my internet connection is stable.
What problems is the product solving and how is that benefiting you?
Zoom Workplace simplifies connecting and collaborating with teammates from a distance. It eliminates the need for travel, ensures smooth communication, and supports productivity by enabling virtual meetings and screen sharing.
Dependable Meetings with Easy Setup
What do you like best about the product?
I truly appreciate Zoom Workplace for letting us share the screen smoothly during meetings. The platform's stability is commendable, as it doesn’t freeze during our meetings, which ensures uninterrupted communication. I am also grateful for the ability to record meetings, providing a way to revisit discussions if needed. This feature helps us manage and retain information effectively. The initial setup of Zoom Workplace was incredibly easy, enhancing its overall usability. Additionally, I rate my likelihood of recommending Zoom Workplace to a friend or colleague very high, indicating my overall satisfaction with the service.
What do you dislike about the product?
none
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace valuable for seamlessly sharing information during meetings, with features like screen sharing and recording without any freezing issues.
Effortless, Intuitive Meetings Made Easy
What do you like best about the product?
I love how user-friendly and intuitive Zoom Workplace is, making it easy and accessible for anyone to use, even those who are not familiar with video conferencing tools. The simplicity of Zoom Workplace is extraordinary, especially when compared to other platforms like Microsoft Teams. It works seamlessly without complications, providing a smooth and efficient communication experience. I have never encountered any issues while using it, which adds to its reliability. I particularly enjoy the backgrounds and blur function, as they bring privacy and fun to meetings without the need for fake backgrounds. This functionality is especially useful when you want to maintain privacy without compromising on aesthetics. The ease of downloading and starting with Zoom Workplace is one of its top features — it allows anyone to join meetings effortlessly and punctually. I appreciate how these features contribute to efficient collaboration and communication, making Zoom Workplace a valuable tool in my remote working environment. The whole process of setting up and using Zoom Workplace is straightforward, reinforcing its accessibility and appeal.
What do you dislike about the product?
I wish that the free trial of Zoom Workplace allowed for longer usage without having to exit a room. While I understand it's a subscription-based model, extending the trial period could enhance the user experience.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to collaborate remotely, keeping me in the loop for projects and enabling team communication as if we are in the same room.
User-Friendly and Reliable for Client Meetings
What do you like best about the product?
Zoom Workplace has been seamless! I highly recommended it for anyone getting started. Makes your day go by without any glitches! Love it!
What do you dislike about the product?
I have had nothing but superior results thus far!
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace makes client meetings easy and is user-friendly, providing excellent quality.
Easy to Use with Great Features, But Chat Recording Needs Improvement
What do you like best about the product?
The best thing about zoom is its so easy to use and provide a wide range of facilities for students and teachers both. The customer support is so good and we can use it a lot no. of participants
What do you dislike about the product?
When we record the session, it does not show the chats anywhere, I think it should show that
What problems is the product solving and how is that benefiting you?
It is solving the problem of doing a meeting or call with so many users at one place and at the same time, we can share our screen and and tech or explain the concepts
Reliable Video Quality with Room for User Experience Improvement
What do you like best about the product?
I really appreciate the stable video quality that Zoom Workplace offers, as it ensures that I don't encounter any issues during meetings. This consistency is crucial as it allows for seamless communication and a more productive meeting experience. Additionally, I find the chat features to be very beneficial. They are particularly handy for engaging with participants during a session. Compared to other apps like WhatsApp, Zoom Workplace delivers superior video conferencing capabilities, which makes it my preferred choice for professional meetings. The chat option further enhances interaction and collaboration, making Zoom Workplace a valuable tool in my day-to-day work environment.
What do you dislike about the product?
I find that sometimes the platform is not very user-friendly, especially in the beginning. I often got lost trying to navigate the settings or figure out how to set things up. Initially, without much guidance, it was a challenge to adapt to the interface and settings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for work meetings, which is crucial during the pandemic when going to the office is challenging. It provides stable video quality and chat features, enhancing virtual collaboration compared to other apps like WhatsApp.
Great File Sharing and No Time Limits, But Heavy on System Resources
What do you like best about the product?
I like that you can share files in the chat and that the chat now saves if the zoom is recorded. I also like that there's no time cut off with zoom workplace accounts
What do you dislike about the product?
i hate that it takes a lot of ram and space on my computer and often crashes my computer due to size and space issues
What problems is the product solving and how is that benefiting you?
Zoom allows for virtual meetings which has completely revolutionized my workflow, schedule, time management and productivity!
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