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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sonali G.

Intuitive and Easy to Use—A Standout Experience

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
It is quite intuitive to use and is effortless. I don't have to cross like 10 hurdles to schedule a meeting or a call. The entire platform is laid out in a very clear fashion.
One of the USP that I stick to using Zoom is the video quality. Even with screen sharing and quite a few background tasks running in the background, you can still play with avatar and to be honest works best if I compare to any other platform like google meet.
What do you dislike about the product?
As a guest user, the biggest challenge comes as in the restriction. There are a few things you can not access, like some workspace files or deeper integrations.

It’s not a dealbreaker, but it does make you feel slightly like an outsider at times. Still, I would definitely recommend it to a friend or teammate.
What problems is the product solving and how is that benefiting you?
It makes working with my team so much easier.

Even though I’m not on a paid plan, I can still join meetings, share ideas, and stay updated without missing a thing.The biggest advantage is you have everything at one place, chat, videos, etc. Just makes all collaboration a piece of cake. I had a peek into the paid account as well, I have tried their flowchart/diagrams as well. They are real value add for someone who is into SaaS companies in a leadership role.


    Karthik C.

Effortless Online Meetings with Real-Time Sentiment Insights

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Super easy to use, allows to see the sentiment of the users while presenting as you can see the panel reactions as well. Best tool for online meetings
What do you dislike about the product?
Takes a longer time to load during the meeting. Another downside are the updates, updates sometimes load during the call and that makes the app to close.
What problems is the product solving and how is that benefiting you?
We use it for client interaction and also sometimes for internal meetings when the whole office is involved


    MD Farhan T.

Easy to use platform that makes communication simple and seamless

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been using Zoom since the early days of COVID, back when meetings were free with unlimited hours. It quickly became one of the most dependable tools for both work and personal communication. What I like most is how simple it is to use.The interface is clean, and joining or hosting a meeting takes just a few seconds. I kinda liked the idea of breakout rooms, screen sharing, and its amazing how stable the video and audio usually are even with large groups. It’s a platform I now use almost every day for meetings, training, and client calls.
What do you dislike about the product?
Some of the advanced features, like AI meeting summaries or detailed analytics, are only available on paid plans, which limits access for smaller teams
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it really easy to stay connected with teammates and clients, no matter where everyone’s working from. During covid it helped our team keep projects moving when in person meetings weren’t possible, and it’s still a big part of how we communicate today. It saves alot of time by cutting down on emails, and helps us have quick meetings whenever we need.


    Samantha R.

Intuitive and Effortless to Use

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
It is very intuitive and easy to use! I like the quality of the videos and audio it is always crisp and clear
What do you dislike about the product?
sometimes it can be a little glitchy, additionally if there is maitenance needed the phone feature is not always reliable
What problems is the product solving and how is that benefiting you?
It always allowing my entire company to meet virtually, and be able to record any missed meetings.


    Erendira C.

Easy to Use and Perfect for Live Collaboration

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to connect to Zoom Workplace and how simple the platform is, which allows me to interact live without complications. I also find that everything works smoothly, making Zoom Workplace a practical tool for my needs. The initial setup was really simple, which made it easy for me to start using the platform quickly. These aspects make me consider Zoom Workplace highly recommendable to my friends or colleagues, so much so that I give it a score of 10 out of 10.
What do you dislike about the product?
I like everything
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for podcast meetings, enjoying the ability to see each other and interact live. It is easy to connect, simple to use, and practical, which enhances live communication.


    Sameer G.

All-in-One Collaboration with Powerful AI Productivity Boost

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace easy to use and schedule meetings, chat, phones, docs sharing in one place.
Also, AI companion helps with summaries notes and drafting to enhances productivity.
What do you dislike about the product?
Sometime facing issue with unstable connections performance due to it require heavily on good internet network bandwidth.
What problems is the product solving and how is that benefiting you?
is solving the multiple combining chat, meetings, and phone calendar, and docs in one platform.


    Leisure, Travel & Tourism

Essential for Completing My Online College Journey

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
My experience began when COVID-19 struck while I was still in college. During that time, it played a crucial role in helping me complete my online college education.
What do you dislike about the product?
The only downside for me is that I missed out on the college experience. It makes me laugh to think about it.
What problems is the product solving and how is that benefiting you?
yes


    juan j.

Stable and Easy to Use Connectivity

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love the speed of Zoom Workplace and the good signal it offers, which ensures that calls are stable and uninterrupted. I find the friendly icons very useful, as they make the interface intuitive and easy to use, which enhances my overall experience. The ease with which Zoom Workplace can be initially set up is another aspect I greatly value, as it doesn't require much time or effort to start using it. Altogether, these elements ensure excellent connectivity with my colleagues, which is essential for our meetings and daily communication. Additionally, the fact that calls can be unlimited is a great advantage, allowing me to stay in touch without worrying about time restrictions.
What do you dislike about the product?
Sometimes limit the calls
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to ensure connectivity with my colleagues, enjoying stable calls and an easy-to-use interface.


    John S.

User-Friendly for All Age Groups and Quick Setup

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how user-friendly Zoom Workplace is, making it incredibly easy to use across different age groups, which is a huge benefit. This usability ensured that during the pandemic, I could effectively manage tasks and conduct various meetings seamlessly, including court proceedings. The platform's capability to handle file uploads and screen sharing with a stable connection adds to its overall effectiveness. Moreover, the initial setup was very straightforward and quick, as it allowed me to use Gmail for login without the hassle of entering new information, making the user experience even more efficient.
What do you dislike about the product?
Can’t think of anything it’s very easy to use
What problems is the product solving and how is that benefiting you?
I used Zoom Workplace during COVID for court and meetings, finding it user-friendly across age groups. It allows me to upload files, share screens, and maintain a good connection, streamlining task completion with easy Gmail login.


    jon E.

Streamlined Team Updates Across Locations

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace makes collaboration among teams across different cities much smoother by keeping everyone updated on project progress. The feature that allows easy drawing while someone is sharing the screen is invaluable for clear and effective communication. This capability sets it apart from other similar software and resolves potential communication barriers, ensuring that complex information is conveyed with ease. Additionally, the initial setup process for Zoom Workplace was very straightforward and not difficult at all, making it easy to get started without any hassle.
What do you dislike about the product?
I find Zoom Workplace not very convenient to use outside of work, as it feels quite limited in functionality for other purposes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace keeps our three teams updated on shared projects and facilitates easy information sharing with screen drawing, unlike other software.