Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless Collaboration, Needs Better AV Quality
What do you like best about the product?
I appreciate Zoom Workplace for its ability to enable seamless work with international partners, significantly reducing travel costs and improving efficiency. The platform's capability to facilitate conversations with multiple people simultaneously is a feature that I particularly value. Additionally, the rooms feature in Zoom Workplace stands out as it allows for dividing large groups into smaller ones, fostering more effective work and collaboration. I also found the initial setup of Zoom Workplace to be very easy, which was an added benefit that made the transition smooth and user-friendly.
What do you dislike about the product?
I find the sound and video quality lacking and believe they could be significantly improved. I think system updates might help address these issues.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless collaboration with international partners, reducing travel costs and improving efficiency. The rooms feature enhances teamwork by facilitating group breakouts.
Effortless Meetings and Smooth Screen Sharing with Zoom Workplace
What do you like best about the product?
Zoom Workplace is straightforward to use and dependable for official meetings. It also performs well for online classes and casual calls, with a clean, intuitive user interface. Additionally, the screen sharing feature operates very smoothly. I frequently use zoom for my weekly classes and for meetings with my mentors and team.
What do you dislike about the product?
At times, the app takes longer than expected to load or reconnect, which can be inconvenient. Updates are released a little too often, and this occasionally disrupts my ability to join meetings quickly when I need to. Additionally, the screen sharing feature tends to take a while to start up. Contacting customer support at times feel a bit too lengthy of task with a long wait time when a new problem arises.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has been a great help for my online classes and group projects. It is extremely convenient for both remote work and learning environments.
Using Zoom as System/Business analyst
What do you like best about the product?
I like the calendar feature, it is easy to use and helpful. I also enjoy how fast I can create a meeting room.
What do you dislike about the product?
I hate huge overlay, that I pears when I share my screen. I hate that I have to start the meeting, otherwise no one can join (I am aware of the feature that lets me bypass that, but since it is not default I always forget it). In addition, it is very impractical that on free version we have only 40 minutes, I understand it is a business model, but other call services provide unlimited calls too. Also I think, that UI is very old and strict, it can be more flexible and fluid.
What problems is the product solving and how is that benefiting you?
I can have calls with my coworkers that are not in my region. Some of my collages work in Uzbekistan, where Slack calls are disabled.
User-Friendly with Outstanding Video and Audio Quality
What do you like best about the product?
I appreciate how user-friendly it is, and I’m impressed by the high-quality video and audio performance it delivers.
What do you dislike about the product?
I've noticed problems with both the calendar integration and the chat features.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the issue of fragmented and disconnected communication by offering a unified platform that brings together meetings, chat, phone, and whiteboarding. This integrated approach helps users boost productivity, simplify workflows, and foster better collaboration, no matter where they are located.
Empowering Global Collaboration with Innovative Features
What do you like best about the product?
Zoom Workplace allows collaboration for business globally with ongoing updates with new features to complement networking tools used in the virtual marketplace.
What do you dislike about the product?
While the new features and updates introduced to Zoom are crucial for staying current in the rapidly evolving virtual marketplace, they can also present a challenge. The frequent changes sometimes result in a learning curve for managing meetings, especially for users who are not as comfortable with technology.
What problems is the product solving and how is that benefiting you?
Zoom enables me to conduct virtual training sessions and create a library of training resources using the recordings. It also allows me to participate in conference sessions remotely.
Effortless Integration and User-Friendly Interface
What do you like best about the product?
Zoom is very easy to implement in any system, easy to use because of simple interface. Our team is using very frequently in a day.
What do you dislike about the product?
Customer service is poor and we found it hard to reach a human agent for customer support
What problems is the product solving and how is that benefiting you?
Through Zoom team members are connecting instantly from anywhere any place.
All-in-One Collaboration Made Effortless with Zoom Workspace
What do you like best about the product?
Zoom Workspace brings together meetings, chat, calander, whiteboard, and file sharing in one platform. It's easy to use and the AI companion helps summarise meetings and boost productivity.
What do you dislike about the product?
It's easy to use and I haven't faced any issue. It's working smoothly.
What problems is the product solving and how is that benefiting you?
It helps us collaborate better across teams by combining communication and productivity tools in one place. This saves time, reduces email clutter, and improves remote work efficiency.
All-in-One Collaboration That Keeps Teams Connected and Productive
What do you like best about the product?
I can chat, meet, and share files all in one place, which makes teamwork so much smoother.
The integration with other tools and the reliability of video calls really help keep everyone connected and productive, no matter where they’re working from
The integration with other tools and the reliability of video calls really help keep everyone connected and productive, no matter where they’re working from
What do you dislike about the product?
One thing I dislike about Zoom Workplace is that it can sometimes feel a bit overwhelming with so many features and settings to navigate. It takes a little time to get used to where everything is.
What problems is the product solving and how is that benefiting you?
It saves time because I don’t have to switch between multiple apps or wait for people to be in the office to collaborate. Meetings are quick to set up, the video and audio quality are reliable, and features like screen sharing and breakout rooms make teamwork feel almost like being together in person. Overall, it’s helped improve productivity, reduce confusion, and make daily communication smoother and more flexible.
Top-Notch Video Conferencing with Seamless Integrations
What do you like best about the product?
It is one of the best video conferencing software. We are using daily it for screensharing, meeting and webinars. It is easily integrated with other tools.
What do you dislike about the product?
Sometimes the mobile app is slow. Other than this all is good.
What problems is the product solving and how is that benefiting you?
We needed a meeting software which can help us in online meeting with remote control option available. Zoom is perfect for our team as we are involved in many troubleshooting sessions for client as well as our employer.
All-in-One Collaboration with Smart AI Features
What do you like best about the product?
The best part of Zoom Workplace is, it's one stop solution for all types of communication and collaboration. The platform can easily be setup even if he/she is not from an IT background. The platform also offers AI features to draft email and chats etc. The Zoom AI companion 2.0 which offers personalized coaching and can monitor employee performance.
What do you dislike about the product?
Privacy: Zoom workplace should ensure more privacy such as end to end encryption of the meeting content.
Customer support: Sometimes i have found their customer support a bit frustrating and less efficient that kills your time.
Free version: The free version offers a very limited features.
Echo issue: If you are not using a headphone, always face echo problem.
Customer support: Sometimes i have found their customer support a bit frustrating and less efficient that kills your time.
Free version: The free version offers a very limited features.
Echo issue: If you are not using a headphone, always face echo problem.
What problems is the product solving and how is that benefiting you?
It offers me all in one platform for all business meeting and collaboration and hence it is solving my day to day requirements of conducting meeting with stakeholders.
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