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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,056 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jamial B.

Effective for Virtual Engagements, Costly Premium Access

  • April 04, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate the options in Zoom Workplace to streamline everything needed for meetings in one place. I find it easy to virtually meet, making it more productive and feasible to engage with stakeholders. I also like the ability to grant users permission to interact or engage with attendees.
What do you dislike about the product?
the pricing for premium access
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes virtual meetings feasible and productive, streamlining everything needed for meetings in one place and allowing users to engage with attendees.


    Bhuviraj S.

Effortless Meetings, Room for Speed Improvement

  • April 04, 2026
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace because it saves time and power. It's very easy to access, so users don't have any difficulties in usage. I find it quick, easy, and accurate, which is great. Plus, it's very useful and necessary for organizations to handle smooth business operations. I also anticipate the initial setup to be very easy.
What do you dislike about the product?
It needs to improve on speed as it is lagging.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace saves time and power, making it easy to use without difficulties. It's especially handy for daily team huddles and meetings, keeping our workflow smooth.


    Roshani M.

Simple, Reliable, and User-Friendly for Meetings and Screen Sharing

  • April 04, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is how simple and reliable it is. The interface feels very userfriendly, so even beginners can join meetings, schedule calls, or share their screen easily and without confusion.
What do you dislike about the product?
While Zoom Workplace is very useful, it does have a few drawbacks. One common issue is that it can consume a lot of internet data and system resources, which can sometimes lead to lag or poor performance, especially on low-end devices.
What problems is the product solving and how is that benefiting you?
Zoom Workplace mainly solves communication and collaboration challenges in remote and hybrid environments. In the past, people often had to rely on in person meetings or juggle multiple separate tools for chatting, calling, and sharing files. Zoom brings these features together in one platform, which makes work and learning much easier and more streamlined.


    Zacharie P.

Versatile but Bandwidth-Heavy for International Projects

  • April 04, 2026
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its ability to allow the team to share screens and participate more effectively. It's convenient for collaboration and offers features like changing backgrounds and integrating AI to assist with responses. The AI integration is quite interesting as it allows you to take notes and respond to questions, which helps in interacting with other team members. I find these features, like screen sharing where I can do live coding, pretty interesting.
What do you dislike about the product?
Yeah. Because it consume a lot of bandwidth. And that can be a challenge for people overseas. Especially in the region, like, it doesn't have good Internet. So that's a little challenge that we have. And also the price. Right? It's not free.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to interact with people across different regions, enabling video conferences with team members globally. It allows screen sharing, background changes, AI integration, and enhances collaboration with its convenient features.


    Marketing and Advertising

Easy Setup and Simple to Use—Reduced Training Time

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
When COVID came around, Zoom Workplace helped our business by being easy to install and set up, and it was simple to use. That cut down the time we needed for training.
What do you dislike about the product?
Zoom Workplace eventually became a disaster for our team. It wouldn’t integrate with some of the programs we were using, and it never connected to our Apple Calendar—everything had to be Google-based. The final straw was not being able to use our own company email. On top of that, some of the newer features felt useless, and many times our meetings were low pixel and the audio kept breaking up.
What problems is the product solving and how is that benefiting you?
I’m no longer using this product unless my doctor’s office sends me a shared link. Over time, we replaced this platform by simply using Microsoft Teams for chat and video instead.


    kirti k.

Simply, Reliable & Dependable - A unified workspace for seamless collaboration!!

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is one of the best known tool, appreciated for its simplicity and dependable performance, which enable smooth communication and collaboration. By unifying meetings, chat, phone or PC, and collaboration tools into a single, intuitive workspace, it helps teams stay connected and productive with ease. The platform’s stability, user‑friendly design, and high‑quality audio and video ensure a frictionless experience for all the meetings. Its ability to support effective collaboration from anywhere across the globe makes Zoom Workplace an essential solution for today’s flexible & dynamic work environments.
What do you dislike about the product?
Sometimes its difficult to capture meeting minutes from the recording and transcript. It would be great if it allows exporting meeting minutes in various formats like PowerPoint slides or pdfs with pictorial representations as well.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several key challenges related to modern, distributed work, and that creates real, everyday benefits for all its users. Zoom Workplace benefits us by streamlining communication, improving collaboration, and enabling us to stay connected and productive in a flexible setting.


    Kasturi M.

User-Friendly, Versatile UI I Love

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
The UI is very user-friendly, useful, and versatile.
What do you dislike about the product?
Nothing so far; I like everything about it.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the fragmentation of modern work by consolidating communications, collaboration, and workspace management into one AI-powered platform


    Iva S.

Widely Used and Easy to Use

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
Most companies use it, and it’s easy to use.
What do you dislike about the product?
I don’t like that you HAVE to use the app; I’d rather just go through a browser window.
What problems is the product solving and how is that benefiting you?
Allows for quick meetings with everyone.


    Yeswanth s.

Effortless Meetings with Transcript Features

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate the transcript feature of Zoom Workplace, which allows me to step away from long meetings and still catch up on everything that happened by reading the transcript. The initial setup was very easy.
What do you dislike about the product?
Interface not as rich as Google
What problems is the product solving and how is that benefiting you?
Zoom Workplace handles huge crowds and offers transcripts, letting me step away from long meetings and still catch up later.


    Tracy W.

Facilitates Seamless Meetings with Some Hiccups

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
I like the ability to record meetings, which helps with note-taking and referencing later. Sharing screens is a great feature because it allows participants to see what the presenter is talking about. I really appreciate that Zoom Workplace can facilitate multiple people joining the conference at the same time, expanding the capability for interstate meetings. The initial setup was relatively easy.
What do you dislike about the product?
Sometimes the quality of the videos will drop or lag when the internet connection is not the best despite the internet working for other apps. The interface can be confusing to use as it can be challenging to find how to record, share screen, read or make comments, as well as minimizing the screens during presentations so they don't get in the way.
What problems is the product solving and how is that benefiting you?
Zoom Workplace lets me have multiple people join from different locations, record meetings for later reference, and share screens so participants can see the presenter's material.