Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Meetings and Smart Features That Keep Us Connected
What do you like best about the product?
The meetings just work. Video and audio are clear, screen sharing is smooth, and joining is painless for guests. I like the AI Companion for quick summaries and action items after larger calls. Breakout rooms are easy for workshops. Whiteboards help a ton for rough brainstorming. Recordings and transcripts are reliable, and the calendar add-ins keep my schedule tidy. It also switches nicely between laptop and phone when I am on the move.
What do you dislike about the product?
The product has grown fast and parts feel a bit scattered. Chat can get cluttered on busy projects. Whiteboard is fine for basics but still trails dedicated tools for templates and widgets. Some admin settings are buried, which slows down new room setups. AI notes occasionally miss context on technical topics. Pricing for certain add ons adds up for smaller teams.
What problems is the product solving and how is that benefiting you?
It keeps a hybrid team coordinated without hassle. Reliable meetings, transcripts, and AI summaries cut follow up emails and missed tasks. Screen sharing and recordings speed up onboarding and support. Clients can join from anywhere with no account issues, which shortens sales cycles. We capture decisions in one place, so projects move faster and handoffs are cleaner. Travel drops, documentation improves, and we close action items sooner.
A powerful hub for your business.
What do you like best about the product?
It is becoming the productivity hub of my business in many different ways, some of which I haven't even discovered yet. It connects with my services to create a hub on the Zoom Workspace. It's easy to connect services and get started right away.
What do you dislike about the product?
With things being added all the time, it can be a little challenging to stay on top of all of the updates so I you might miss out on the tools right away.
What problems is the product solving and how is that benefiting you?
I can easily create meeting with clients and with the endless chat, my clients always have access to materials I share during our sessions. There are more and more solutions that Zoom solves that I am certainly not using yet and really should.
Effortless Meetings and Seamless Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is how reliable and easy it is for managing all my professional meetings with current and potential clients in one place. I work with freelancing clients, potential clients, and interviewers, and Zoom makes scheduling, joining, and conducting meetings seamless. The interface is easy and the built-in features like screen sharing and automatic meeting transcripts make all of my discussions more efficient and productive. It’s also great that I can access meetings from any device without complications.
What do you dislike about the product?
While Zoom is reliable overall, I often times don't like the video quality on my laptop since it's often less sharp compared to Google Meet, even when my internet connection is strong. Sometimes the feed becomes grainy which always gets frustrating during client calls and interviews.
What problems is the product solving and how is that benefiting you?
Zoom helps me organize and run meetings efficiently with my freelancing clients and during job interviews. It solves the problem of having multiple communication tools by giving me one platform for video calls, scheduling, file sharing, and follow-up notes. This reduces miscommunication, keeps my workflow organized, and helps me present myself professionally to clients. The integrations with Google Calendar, Outlook, Gmail, and Teams make scheduling frictionless and prevent double-booking while also making my workflow more reliable with features like cloud recordings and AI transcripts.
Enhances Collaboration and Flexibility for Modern Teams
What do you like best about the product?
The platform enhances collaboration with features such as screen sharing and virtual whiteboards. It also increases flexibility by supporting both remote and hybrid work environments, while offering communication options like instant messaging and video calls.
What do you dislike about the product?
At this moment, I don't have any dislikes. I use Zoom frequently and love of ease of use and integration. The customer service team is wonderful and made the ease of implementation a breeze.
What problems is the product solving and how is that benefiting you?
Zoom in the workplace is helping to solve my communication gaps through virtual collaboration via chat, calls, and meetings. There is no need for app switching or traveling out of state for meetings.. No app switching and no travel to meeting out of state.
Revolution with Zoom Workplace.
What do you like best about the product?
What I like best about Zoom Workplace is its seamless collaboration features. it brings meetings, chat, phone, whiteboards, and productivity tools all together in one platform, making teamwork smooth, fast, and convenient whether you’re in the office or working remotely.
What do you dislike about the product?
Sometimes Zoom Workplace can feel complex, with too many features and settings, which may be overwhelming for new users or small teams.
What problems is the product solving and how is that benefiting you?
It is crazy tool for me like---Remote collaboration becomes easy — helping teams work together smoothly from anywhere.
All tools in one place — meetings, chat, and file sharing reduce the need for multiple apps.
Better communication — high-quality video and audio help avoid misunderstandings and improve productivity.
All tools in one place — meetings, chat, and file sharing reduce the need for multiple apps.
Better communication — high-quality video and audio help avoid misunderstandings and improve productivity.
screen sharing with speaker notes only visible to user should be easier
What do you like best about the product?
It's convenient and reliable. The platform allows for seamless communication.
What do you dislike about the product?
integration with google suite can be shaky when updating invites & can be difficult to share the right screen
What problems is the product solving and how is that benefiting you?
meeting with internal & external stakeholders is easy. it allows me to meet & make my $$.
Easy to Use with Superior Audio and Video Quality
What do you like best about the product?
It is easy to use, and the audio and video quality is better
What do you dislike about the product?
No option for team chat as we have in teams or slack
What problems is the product solving and how is that benefiting you?
It allow me to meet with offshore team members and have ability to recording for future reference
Reliable, High-Quality, and Secure Video Conferencing for Teams
What do you like best about the product?
Key benefits include reliability, high audio/video quality, and ease of use for both individuals and large teams, as well as robust security features like end-to-end encryption and password protection
What do you dislike about the product?
subscription complexity and add-on costs, potential security issues like "Zoombombing", and technical problems including poor video/audio quality, lagging, and integration failures
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems like communication fragmentation, app fatigue, and lack of productivity by providing an all-in-one platform that integrates meetings, chat, docs, and AI
Effortless Access and Excellent iOS App Experience
What do you like best about the product?
I like the ease of access on my computer and the ios application.
What do you dislike about the product?
I dislike the quality of the video and recording.
What problems is the product solving and how is that benefiting you?
N/A
Affordable, But Client Usability Needs Improvement
What do you like best about the product?
Its not expensive compared to other options, lots of capabilities are built in and keep expanding.
What do you dislike about the product?
May have problems with clients becaue they need to know how to use Zoom to be able to use it easily.
What problems is the product solving and how is that benefiting you?
Online meeting for remote work.
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