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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Prachi S.

Essential Video Conferencing with Impressive Features

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is a standard video conferencing program with a number of sophisticated capabilities.Up to 100 individuals can participate in video conferences with it. It offers a wide variety of accessibility choices and allows you to engage with a significant portion of your audience on a single page. I noticed during Covid this app was very useful for the students, employee etc.
What do you dislike about the product?
It can create security issues and also alleged chinese government data hacked issues.
What problems is the product solving and how is that benefiting you?
Zoom connects too many people to chat with each other at once and also leads video conferencing.I saw how much this app was used during Covid and how beneficial it was. It is a popular cloud-based video conferencing service that enables users to virtually communicate with others via audio or video calls. Businesses primarily utilise this software to have different meetings indoors. Reaching out to foreign clients and setting up meetings with them is greatly aided by this.


    Heman M.

Exceptionally User-Friendly and Hassle-Free Experience

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Most important feature is it's user friendly. No issues whatsoever.
What do you dislike about the product?
Nothing. All good. Cannot complaint. Absolutely Perfect.
What problems is the product solving and how is that benefiting you?
Easy to login and very easy to navigate.


    Javier C.

Perfect meeting using Zoom

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Yes, I use Zoom every day for our meetings, and it works just perfectly. You can change the tools and make it faster. Also, you can use the settings of your meetings and change them at the same time that you are on a meeting. This is useful because this way you remain connected, and you can be working or changing a background
What do you dislike about the product?
Well some sometimes Zoom makes some updates, and you need to get out of the meeting to solve these issues.
What problems is the product solving and how is that benefiting you?
Well, the meetings are totally on Zoom, so you can focus on the meeting and do not worry if you know the passcode, because on Zoom you can choose if you know it or not. This is so useful because you can create a meeting without worrying if someone can join with a passcode


    Gaurav Jaiswal .

Essential for Virtual Collaboration

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its clear audio and control over participants, like deciding who can join or speak, and the ability to place them in a lobby. These features make it stand out from other platforms. It's valuable for me during interviews or meetings because of this full control. Also, I find the setup very easy. You just download the app, register yourself and your team, and you're good to go. It's a very good platform. Plus, I appreciate that it provides free virtual meetings for forty to forty-five minutes with up to 100 participants.
What do you dislike about the product?
The best thing that it is best if you increase the Zoom call time. Means, basically, I think it is around fifty minute or sixty minute for free. But if you increase it to around two hours, then it is a best platform that is available in the market.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of face-to-face meetings by providing a virtual platform, allowing me to host meetings with up to 100 participants for 40 to 45 minutes without cost. It's great for discussing and confirming criteria without meeting in person.


    Design

Great for collaborative online meetings and workspace

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use. very convenient for online meetings especially when its difficult to find time to meet in person. the tools and plugins are also very easy to use.
What do you dislike about the product?
sometimes, if the host has bad connection, the whole meeting will be bad.
What problems is the product solving and how is that benefiting you?
ease of collaboration. especially during meetings and the host is able to screenshare and use the whiteboard feature


    Axel U.

Simple work connection

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I consider that the most useful aspect is the ease of maintaining contact with other people, especially in the work environment. It allows you to hold meetings and negotiations with people who are not in your area very easily, thanks to a minimalist and easy-to-understand interface. It is a tool that I use very frequently in my work.
What do you dislike about the product?
I consider that sometimes it consumes more resources than expected on the computer, which causes slight delays when I have other applications open. Also, some advanced features are a bit hidden in the interface; you must make several clicks to reach them.
What problems is the product solving and how is that benefiting you?
Facilitate communication with people who work remotely or in other locations. Reduce coordination times, allow quick meetings without relying on travel, and improve collaboration by sharing screens or materials in real time.


    sama S.

Widely Used Platform That Connects Everyone

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I love that it is a platform that almost everyone uses
What do you dislike about the product?
Sometimes I have issues with the app and it only works through desktop or browser
What problems is the product solving and how is that benefiting you?
I am able to meet with the client face to face and get a better feel for the meeting


    Mohammed A.

Steamline Seamlessly

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is how it brings everything into one space meetings, chat, phone, and collaboration tools so teams don’t have to keep switching between different apps. The platform also keeps the experience simple and intuitive, even with advanced features like smart meeting summaries and AI-powered assistance.
What do you dislike about the product?
What I dislike about Zoom Workplace is that some of the more advanced features are spread across different plans, which can make it confusing and costly for organizations to choose the right subscription.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the challenge of keeping teams connected and productive, especially when people are working from different locations. It brings meetings, messaging, file sharing, and collaboration into one platform, which reduces the need to switch between multiple tools.


    Krishna M.

Effective Client Communication, Needs Better Connectivity

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace offers ease of usage and is very effective for my job profile. It lets me connect to my clientele from anywhere at any time, which is great for supporting them in any way that's helpful. The connectivity helps in better resolution of errors and bugs faced by my clients.
What do you dislike about the product?
Sometimes the connection is lagging, and it should be better on low data.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for connecting with clients daily, providing better connectivity and error resolution. It's easy to use, effective for my job, and lets me support clients anywhere, anytime.


    Information Technology and Services

Outstanding Collaboration Platform with Powerful AI Meeting Tools

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
One of the best and leading meeting platform allowing the users to collaborate, connect and meet with remote team and clientele.
It's a unified platform allowing the users to communicate via video, chat, conduct meetings, collaboration tools like doc sharing and whiteboard features etc.
The paid plan comes with fantasying AI features that can auto summarize and write meeting minutes that can be really beneficial for business meetings.
It's quite user friendly and easy to initiate. Setting up your account literally may not require any technical knowledge if you an email address. There is now limitation on the per day usage. In case of free user subscription your call limited to 40 mins but you can reinitiate the call.
What do you dislike about the product?
Requires good internet bandwidth which can be little challenging if you are belong to those areas with poor network connectivity.
What problems is the product solving and how is that benefiting you?
It solve biggest challenge of collaboration with remote teams or meeting clients. It becomes a synonym of virtual meetings in a business world as it allows everyone to connect remotely avoiding travel time or geographical differences.