Zoom
Zoom Communications, Inc.External reviews
10,056 reviews
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External reviews are not included in the AWS star rating for the product.
Transforming Remote Meetings with Ease
What do you like best about the product?
I find Zoom Workplace to be an amazing tool for remote meetings. It gives me the feeling of being in the office even when I'm not. Connecting with customers on another level is great, and it makes working from home more personable because I'm able to connect with others. Having face-to-face contact is more valuable than just connecting over the phone. All the features and tools are great, and I'm able to use different ones depending on what I'm doing. The initial setup was very easy and simple.
What do you dislike about the product?
The connectivity is sometimes an issue, but I suppose that might be the internet service though I'm not sure which it is. Sometimes there is a lag/glitch.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes remote meetings feel like being in the office and enhances customer connections. It adds a personable touch to working from home with valuable face-to-face contact. It's amazing for connecting on another level.
Effortless Meetings with Occasional Connectivity Hiccups
What do you like best about the product?
I like that Zoom Workplace is very easy to use. It saves time since you don't waste time figuring things out, and meetings start faster and smoother. The initial setup was super easy, which is great.
What do you dislike about the product?
Occasional lag or connection issues due to network instability.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to keep things aligned and engaged when people work in different locations. It's very easy to use, so you don't waste time figuring things out and meetings start faster and smoother.
All-in-One Collaboration with Persistent Chat, Easy Screen Sharing, and Noise Suppression
What do you like best about the product?
It offers an all-in-one collaboration setup with email and calendar, plus docs and a whiteboard. The team chat is persistent, similar to Slack. Screen sharing is easy, and teammates can also remotely control the sharer’s screen when needed. It also includes noise suppression.
What do you dislike about the product?
Sometimes I feel like it uses a lot of memory/RAM, especially on machines that aren’t high-end.
What problems is the product solving and how is that benefiting you?
I think it really improves accessibility when you’re trying to present exactly what you want to show. For example, instead of sharing only a slide, you can share your entire screen or just a portion of it, which is helpful if you don’t want to reveal certain parts of a window on your PC. Also, if the person sharing can’t set up the presentation properly, others can step in and assist them.
Instant Meeting Connections That Just Work
What do you like best about the product?
Good connect in meetings. also good in set the meeting in minimal time.
What do you dislike about the product?
Zoom not connecting fast enough. need connection fast in connection while some one admits in meeting.
What problems is the product solving and how is that benefiting you?
meeting calling used with required limits. saving time to arrange the conference call.
Quality Video Conferencing Made Easy
What do you like best about the product?
It’s able to make quality video conference calls.
What do you dislike about the product?
So far, I haven’t found anything about Zoom that I dislike.
What problems is the product solving and how is that benefiting you?
Zoom helps me connect with people. I can remotely connect to someone’s machine and help them with their issues.
Convenient, Reliable, with Room for Improvement
What do you like best about the product?
I find Zoom Workplace quite handy because a lot of people are already familiar with it, and it's easy to download. The service is pretty good with not too many glitches, which is always a plus. I appreciate how I can just send a link to set up a call, which feels more professional than just saying 'video call me.' It's incredibly convenient, especially for someone like me who's eight months pregnant and can't travel much. It's great that most people already know how to use it, unlike other programs where you often have to explain how things work. It works well both on my mobile and laptop, making it versatile for my needs.
What do you dislike about the product?
Sometimes, you know, the service is a little bit slow. And when you first initially start Zoom, if you don't have it already logged in and signed up for it, that was a little bit rough for me. So I guess the sign-up process in the beginning could be easier. Granted, someone sends you a link and you click on it, maybe just go into it right away would be better than having to sometimes, you know, set up an account and all that good stuff. And still have the options of, you know, having your background blurred even if you don't have an account set up.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to save time on travel, cutting down a 45-minute commute for a 20-minute session. It's convenient, especially since I'm eight months pregnant and can't travel.
Zoom’s AI Meeting Summaries Save Hours and Keep Client Meetings Professional
What do you like best about the product?
Zoom is used for scheduling recurring meetings with different stakeholder groups. It is especially helpful to conduct whiteboard brainstorming process. After every meeting, Zoom generates AI meeting summaries and notes with key decision and next steps highlighted. It saves hours of manual note taking - which is huge in consulting. Overall Zoom has a clean and professional video setup which makes high-stake meeting with client leadership more reliable.
What do you dislike about the product?
there is nothing I can think of that I dislike about Zoom. The org is clearly investing in product R&D. Every time I log in, there is one or another thing that is new in the tool which makes it a continues learning process
What problems is the product solving and how is that benefiting you?
Zoom is integrated with our Calendar which avoids scheduling back and forth thus helps with seamless coordination. It helps improve the documentation accuracy by generating the AI summary notes, saving hours in manual note taking. Zoom is a must have tool in every organization to keep the distributed teams aligned.
Effortless Meetings, Remarkable UX, easy to navigate
What do you like best about the product?
I like that Zoom Workplace is quick and easy to use with good UX and functionality. I appreciate the screenshare feature for its helpfulness in sharing information during work meetings and presentations. The initial setup was very easy and self-navigable.
What do you dislike about the product?
The online version of Zoom Workplace on the browser sometimes isn't as good as the app.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for online meetings, bypassing geographic boundaries. It's quick, easy to use, and has good UX and functionality. Screenshare is helpful for sharing info during work meetings.
Zoom’s Frequent Updates Keep It Innovative and Competitive
What do you like best about the product?
Zoom continues to lead its market through ongoing improvements, frequent updates, and a focus on innovation that keeps it competitive.
What do you dislike about the product?
Zoom updates are so frequent that it really should offer training for businesses as part of its services, so teams can keep up with the changes.
What problems is the product solving and how is that benefiting you?
Zoom allows us to connect with customers and clients through face-to-face virtual interactions.
Reliable, Easy-to-Use Video Calls with Strong Audio/Video and Handy Features
What do you like best about the product?
Zoom is very reliable and easy to use, making it simple to connect with team members, families, and partners. The video and audio quality are generally strong, and features like screen sharing, recording, and chat make it effective for both meetings and presentations. It’s also widely adopted, which makes it convenient since most people are already familiar with how to use it.
What do you dislike about the product?
At times, the platform can feel a bit basic compared to newer tools, especially in terms of collaboration features. Managing meetings, links, and recordings can sometimes become disorganized, and navigating settings or controls isn’t always as intuitive as it could be. Additionally, occasional connectivity or audio issues can disrupt the experience.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of remote communication and collaboration by providing a reliable platform for virtual meetings, calls, and presentations. It brings teams together regardless of location, making it easier to stay connected, share information, and collaborate in real time. This improves productivity, supports faster decision-making, and allows for more flexible and efficient communication with both internal teams and external partners.
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