My main use case for Zoom Workplace Business is internal meetings and client meetings. A typical example of how I use Zoom Workplace Business for these meetings is that we agree that a meeting needs to happen, send a calendar invite and attach a Zoom Workplace Business invite link to the calendar invite, and then join the meeting. We oftentimes screen share or record the meeting.
Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Fast, Clear, and Reliable for Video Calls
What do you like best about the product?
I enjoy Zoom Workplace because it's very fast and very clear. I also find it very easy to use, which is important for my workflow.
What do you dislike about the product?
I didn't mention any significant dislikes about Zoom Workplace. I think it's very good. The only slight issue could be when there is a network problem, but otherwise, it's fine.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace very good for video calls and meetings. It solves connectivity issues and is very fast and clear.
Streamlined Collaboration, But Advanced Features Can Be Overwhelming
What do you like best about the product?
It combines video conferencing, chat, phone, and whiteboarding into one platform, reducing the need to switch between multiple apps. This streamlines workflows and improves productivity.
What do you dislike about the product?
While the basics are easy, some advanced tools (like AI summaries or integrations) can feel overwhelming or require extra setup, leading to a steeper learning curve for non-technical users.
What problems is the product solving and how is that benefiting you?
It solves issues like poor engagement and coordination in distributed teams by offering integrated video conferencing, chat, and collaboration features that keep everyone connected.
Empowers Remote Work Seamlessly with Zoom
What do you like best about the product?
To be able to work from home through using zoom
What do you dislike about the product?
There is nothing I dislike about zoom workplace.
What problems is the product solving and how is that benefiting you?
It’s so useful especially during Covid
ZOOM DIAL
What do you like best about the product?
This product is easy to use and very user-friendly. Its convenience makes it simple to operate.
What do you dislike about the product?
It reduces the opportunity for one-on-one meetings with others.
What problems is the product solving and how is that benefiting you?
Work effectively from anywhere.Better Meetings
Great for Connecting with Everyone
What do you like best about the product?
I appreciate the opportunity to connect with everyone.
What do you dislike about the product?
I prefer not to have video meetings while I'm working.
What problems is the product solving and how is that benefiting you?
Bringing everyone together for a discussion.
Effortless Meetings with User-Friendly Interface
What do you like best about the product?
I like how Zoom Workplace is easy to access and has a user-friendly interface. The quick tools like chat and annotate are helpful, especially in group meetings. Also, the setup of Zoom Workplace was quite easy.
What do you dislike about the product?
After sharing the screen, the toolbar is not able to hide.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me troubleshoot technical issues via screen sharing access.
Easy to use, but I prefer the Google suite
What do you like best about the product?
It is easy to use and install, intuitive and stable.
What do you dislike about the product?
I prefer other platforms, since I have the Google suite. I actually only use it when the client prefers this platform.
What problems is the product solving and how is that benefiting you?
Allow me to connect with the client when he prefers to use that platform for video calls.
Connects Teams Globally, Work from Anywhere with Ease
What do you like best about the product?
What I appreciate most about Zoom Workplace is its ability to connect people from all over the world, making it possible to work from anywhere without having to worry about distance.
What do you dislike about the product?
One thing I dislike about Zoom Workplace is the limited amount of time available to users on the free version.
What problems is the product solving and how is that benefiting you?
Zoom allows me to participate in my classes as if I were physically present, making the experience feel very much like being in a real classroom. It also helps me save valuable time, which I can then use to work while continuing my studies.
Seamless video meetings have increased collaboration and support smooth hybrid work
What is our primary use case?
What is most valuable?
The best features Zoom Workplace Business offers are screen share and recording capabilities. I find it nice that it is integrated with Outlook and the other features of Zoom Workplace Business are particularly valuable and useful for my work.
Zoom Workplace Business positively impacts my organization by making meetings really smooth, quick, and easy. It just works. Meetings become smoother and quicker because all of the benefits that I get from meeting with my colleagues in a seamless way apply here. This has definitely increased collaboration and increased the cadence of touch points with various people.
I would continue with my review, as I find value in the platform.
What needs improvement?
The quality of transcription in Zoom Workplace Business could improve. I wish the quality of the transcription was better.
I would describe the user interface and overall user experience with Zoom Workplace Business as quite good, though sometimes it is a bit of a struggle to find certain settings and features in the share sound area. Otherwise, it is quite intuitive.
For how long have I used the solution?
I have been using Zoom Workplace Business for about five years.
What do I think about the stability of the solution?
I find the reliability and uptime of Zoom Workplace Business to be good, with no outages or disruptions except when there are broader macro level outages.
Which solution did I use previously and why did I switch?
We did not use any solution beforehand before using Zoom Workplace Business.
How was the initial setup?
It was seamless for my team to adopt Zoom Workplace Business.
What was our ROI?
I have not seen a return on investment with Zoom Workplace Business, and I cannot share any relevant metrics, but I have a general impression of it.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that we have an enterprise agreement, which is more expensive than we would prefer, but feels reasonable.
Which other solutions did I evaluate?
I did not evaluate any other options before choosing Zoom Workplace Business.
What other advice do I have?
On a scale of 1 to 10, I would rate Zoom Workplace Business an eight because it is very good but not perfect.
Zoom Workplace Business is deployed in my organization in a hybrid cloud model. It supports remote and hybrid work models in my organization as it is vital. We seamlessly integrate with Slack in addition to Outlook, and there were no integration challenges. I would recommend any business to use Zoom Workplace Business because it just works. My overall review rating for Zoom Workplace Business is 8 out of 10.
Effortless Team Collaboration with Zoom Workplace
What do you like best about the product?
Zoom workplace helps you in interacting with the colleagues and team mates efficiently
Customer support and integrating with crm is swift
Customer support and integrating with crm is swift
What do you dislike about the product?
Nothing to dislike, it is amazing
it helps seemlessly
it helps seemlessly
What problems is the product solving and how is that benefiting you?
It has helped me in connecting with team mates and scheduling business calls without any hassle
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