Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless Integration and Rock-Solid Reliability for Company Meeting
What do you like best about the product?
I appreciate how well it integrates with a complete tech stack and how dependable it is, particularly during company-wide meetings.
What do you dislike about the product?
Sometimes it can be laggy, although this might just be due to internet bandwidth issues. Overall sometimes there’s a slow to start meetings but overall pretty reliable
What problems is the product solving and how is that benefiting you?
It solves getting the whole company together for all hands calls
Flexible and Collaborative with Excellent Transcription
What do you like best about the product?
Zoom is very flexible for day-to-day work: it handles quick ad-hoc calls and larger scheduled meetings smoothly. Joining is simple across desktop and mobile, and switching devices mid-call is usually painless. It’s also reliable for remote/hybrid setups, with solid options for waiting rooms, breakout rooms, and meeting controls that make it easy to adapt to different meeting formats (client calls, team standups, trainings, etc.).
What do you dislike about the product?
One drawback is that Zoom’s free plan is quite limited. Meeting duration is capped (especially for group calls), which can interrupt longer discussions and force everyone to rejoin. This can break momentum, feel unprofessional on client meetings, and add extra admin overhead (resending links, restarting recordings, re-explaining context).
Because of that, for teams running frequent or longer meetings, the free version quickly becomes restrictive and you end up needing a subscription to use it smoothly and consistently.
Because of that, for teams running frequent or longer meetings, the free version quickly becomes restrictive and you end up needing a subscription to use it smoothly and consistently.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of effective communication and collaboration for distributed and hybrid teams. It brings meetings, chat, screen sharing, and collaboration tools into one reliable platform, reducing the need to switch between multiple tools.
Stable App Packed with Helpful Features
What do you like best about the product?
Stable app overall, with lots of helpful features like chat, AI Companion, and animated emojis
Screensharing is easy and less confusing compared to other similar apps
Great recording quality, and easy to record, no need to wait for video processing
Screensharing is easy and less confusing compared to other similar apps
Great recording quality, and easy to record, no need to wait for video processing
What do you dislike about the product?
Pricing is high, and notifications for rescheduled calls sometimes still appear at the original time, e.g., ‘Call in 5 mins’ even though it was rescheduled.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is my favorite platform for work meetings. It solves the challenges of remote communication and team collaboration by providing reliable video calls, chat, and features like AI Companion.
Exceptional Virtual Classroom Experience with Zoom Workplace
What do you like best about the product?
Zoom Workplace has proven to be an excellent platform for my Bible College students. It enables us to hold classes in a way that closely resembles in-person sessions, and it fosters meaningful interactions among all the students.
What do you dislike about the product?
I honestly can't think of any drawbacks to the platform. It has worked well for me in every aspect.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it possible for me to bring together classmates from all over the country at the same time, enabling us to have meaningful discussions. The platform also lets me create breakout rooms for small group conversations, and then seamlessly bring everyone back to the main group afterward.
Effortless Meetings, Stellar Usability
What do you like best about the product?
I like using Zoom Workplace because I'm able to get people that are remote all in one place, which is really valuable for meetings. I appreciate the tools it offers, and I find Zoom Workplace to be very understanding of what I need. The setup was very easy for me, which is a big plus.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to get remote team members in one place for meetings.
Effortless Meeting Setup and User-Friendly Experience
What do you like best about the product?
Easy to use, and set up meetings, company integration is seamless
What do you dislike about the product?
sometimes it can drop off calls or be hard to connect
What problems is the product solving and how is that benefiting you?
Video meetings while working remote, and setting up easy workflows for meetings
Good Features, But Navigation Needs Improvement
What do you like best about the product?
The platform supports large meeting rooms and enables virtual meetings, making it convenient for hosting big groups online.
What do you dislike about the product?
The interface is not very user-friendly, and I find it difficult to navigate.
What problems is the product solving and how is that benefiting you?
This tool helps reduce the need for in-person meetings.
Reliable, Seamless Meetings Every Time
What do you like best about the product?
I use Zoom Workplace for high-impact meetings, and I appreciate its reliability. Meetings start on time with audio and video that just work, eliminating the frustration of fixing technical issues. The platform's seamless meetings and clear communications help reduce back-and-forth, aligning everyone faster. I like how it removes friction from communication, allowing me to focus on decisions and outcomes. Setting up Zoom Workplace was straightforward, with minimal configuration and no real learning curve for the team. It's highly reliable and effective for meetings, easy to use, and makes professional communication smooth and stress-free every time.
What do you dislike about the product?
Zoom Workplace tries to be an all-in-one tool, but features like chat, tasks, and collaboration still feel underpowered compared to dedicated tools. It also makes it too easy to over-schedule meetings, which can hurt productivity if teams don't use it thoughtfully.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for high-impact meetings, solving communication gaps with reliable, clear discussions. It ensures decisions are made fast without miscommunication, as meetings are stable and on time, focusing on outcomes rather than tool issues.
User-Friendly Collaboration and High-Quality Video Conferencing
What do you like best about the product?
Zoom Workplace is a user friendly solution for team collaboration, particularly in remote and hybrid work culture. Its is mainly useful for high quality video conferencing, which enables teams to communicate clearly and effectively regardless of location.
What do you dislike about the product?
As of now i didnt find any dislikes about zoom.
What problems is the product solving and how is that benefiting you?
This has saved time by avoiding the traditional in person meetings and by providing a stable, high quality video conferencing platform that enables teams to connect easily from anywhere.
Zoom Review
What do you like best about the product?
Ease of use, clarity of Communication and display
What do you dislike about the product?
Nothing, I’ve never had any issues other thank basic setup
What problems is the product solving and how is that benefiting you?
Had very successful interviews
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