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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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External reviews

10,056 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Meenakshi S.

Breakout Rooms That Truly Feel Like a Virtual Office

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
The breakout rooms create the feel of a virtual office.
What do you dislike about the product?
The discussions in the main room are sometimes transcribed in a way that creates a false impression of a particular person.
What problems is the product solving and how is that benefiting you?
We’re a remote-working organisation, and the breakout rooms in the Zoom workspace give us a virtual office-like environment.


    Arturo .

The Best Option for Business Video Calls

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
I really like the graphical interface of Zoom Workplace, it is very user-friendly and easy to use. The call quality is very good, allowing for good communication. Additionally, the option to record calls is excellent for having a backup of everything that was discussed. I also find the functionality of dividing meetings into different rooms very useful, which makes it easier for different members to join a specific call. The initial setup was very simple, as the instructions were clear. Overall, I think it is the best option for video calls.
What do you dislike about the product?
They should allow disabling the message when a video call is being recorded.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to schedule video calls quickly with people in different locations, maintain good communication due to the call quality, record for backup of discussions, and divide meetings into rooms to facilitate specific participation.


    Information Technology and Services

Reliable All-in-One Meetings, Chat, and Docs in One Place

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
The all-in-one integration of meetings, team chat, and documentation. it keeps everything in single. Honestly its just reliable and i rarly have to worry about the about the audio lagging or the app crashing mid call
What do you dislike about the product?
there are so many new feature and tabs being added so that it is somtimes hard to find the basic setting i actually needed
What problems is the product solving and how is that benefiting you?
its solve the problem of app switching fatigue by putting my chat , meeting and caledar in one place


    Shanna B.

Effortless Scheduling and Seamless Meetings

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
I enjoy how easy it is to use Zoom Workplace for scheduling and managing our meeting calendar. The simplicity of setting it up and sending reminders a few days in advance is great. The software allows us to schedule quick and effective meetings without delays, helping us complete multiple meetings in a timely manner. It simplifies the process into just a few steps to create and send out meeting links, which is a huge advantage for our clients and employees. The initial setup was very easy, and we could start using it the same day, which was amazing for our team of educators and trainers. Integrating it with Google Calendar for simple email notifications through Office 360 is also helpful.
What do you dislike about the product?
We have not had a bad experience using the software so no complaints here so fair.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to conduct meetings efficiently without delays. It's easy to schedule meetings, send links, and receive reminders, which simplifies the process and benefits both clients and employees.


    Kassie C.

Versatile Backgrounds and Features That Shine

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
Different background settings and features.
What do you dislike about the product?
Sometimes it is hard to navigate settings.
What problems is the product solving and how is that benefiting you?
Being able to easily work remotely with team members across the USA.


    Lieze Mae J.

All-in-One Productivity with Google Workplace

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
What I like more about Zoom Workplace is that it is very convenient because it reduces friction in communication and it also keeps teams connected is a simple and organized way.
What do you dislike about the product?
It does not really mean I dislike but Google Workplace can sometimes feel overwhelming because of the number of features packed into one platform, especially for new users. Navigating between chat, meetings, and other tools isn't always as intuitive as it could be. Sometimes there is also a connectivity and audio issues that can disrupt the meeting.
What problems is the product solving and how is that benefiting you?
The problems that are solved by Zoom Workplace is that it solves the challenge of fragmented communication by bringing meetings, messaging, phone and collaboration tools into a single platform. Instead of switching between multiple apps, everything is centralized, which makes it easier to stay organized and connected.


    Rahul D.

Zoom Workplace: Reliable Collaboration with Stable Audio/Video and Seamless Screen Sharing

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
As a Data Engineer, I like Zoom Workplace for its reliability and smooth collaboration experience. The audio/video quality is stable, screen sharing works seamlessly during technical discussions (ETL, SQL, architecture reviews), and meeting recordings help me revisit important points. It’s a dependable tool for both quick sync-ups and detailed technical meetings.
What do you dislike about the product?
One thing I’ve noticed is that during large meetings, it can sometimes feel a bit cluttered with multiple chats, reactions, and screen shares happening at the same time. Also, long meetings tend to consume a good amount of system resources, which can slow down other applications running in the background. Some useful advanced features are restricted to higher-tier plans, which can be a limitation.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of seamless remote collaboration. It brings meetings, chat, and screen sharing into one platform, making communication faster and more organized. It reduces dependency on long email threads and helps teams connect instantly, whether for quick updates or detailed discussions.
For me, it improves productivity by making it easy to schedule meetings, share screens, record sessions, and stay aligned with the team without delays. It keeps communication structured and efficient, especially when working with distributed teams.


    Max E.

Easy to Use with Great Comms

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, and really good filor comms
What do you dislike about the product?
It can be quite tricky for first time user
What problems is the product solving and how is that benefiting you?
It helps through instant communications


    Valentina M.

Easy to Use and Connects People Everywhere

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, connecting people everywhere
What do you dislike about the product?
Everything was just perfect, connection was flawless
What problems is the product solving and how is that benefiting you?
I didn’t run into any issues when joining the Zoom meeting, and the connection was good throughout.


    David M.

Effortless Meetings and Video Chats

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace very time-saving as it allows me to have a place online to chat with other opportunities. The video chat is so helpful because I can speak and see the people I'm talking with, which is incredibly useful. The initial setup was super easy with almost zero hiccups.
What do you dislike about the product?
It may be my connection or webcam but sometimes it can be very hard to get connected but that may be my own problem.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace daily to save time by easily chatting with other companies. The video chat is helpful for speaking and seeing people.