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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Krantee S.

Effortless Scheduling and Time-Saving AI Summaries

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to integrate with my Outlook and Calendly for scheduling meetings. I also appreciate the AI companion for meeting summaries, as it saves me a lot of time.
What do you dislike about the product?
Zoom Workplace can sometimes be a bit overwhelming to use. Additionally, certain advanced features are only available with higher-tier plans.
What problems is the product solving and how is that benefiting you?
Zoom Workplace streamlines meeting coordination by integrating smoothly with tools such as Outlook and Calendly, which helps eliminate the hassle of back-and-forth scheduling and reduces the chances of missed or double-booked meetings. This integration makes managing a busy calendar much more efficient.

Furthermore, the AI Companion addresses the challenge of time-consuming note-taking by automatically creating meeting summaries and action items. This feature enables me to remain focused during discussions and easily follow up afterward, ultimately saving time and boosting productivity.


    Shahrukh k.

All-in-One Collaboration Platform Perfect for Remote Teams

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace seamlessly integrates video calls, messaging, and collaboration tools all in one platform. It’s great for remote teams because you can easily switch between meetings, chats, and shared files.
What do you dislike about the product?
Nothing to dislike on the app everything is looks perfect on our end it's great I love it :)
What problems is the product solving and how is that benefiting you?
Its amazing, I love it zoom workplace solves a lot of common challenges in remote work, like communication barriers and fragmented tools.


    Higher Education

Effortless and User-Friendly Videoconferencing Experience

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy Zoom Workplace is to use, even for those who are unfamiliar with videoconferencing.
What do you dislike about the product?
Zoom is user friendly but it can be a bit challenging to see all of the sharing options that are visible to users.
What problems is the product solving and how is that benefiting you?
Zoom is such popular platform and most people have used it, so it makes it easy for us to quickly pivot to this platform when/if necessary and have reassurance that most users know how to use it.


    Shannon S.

Seamless Collaboration and Remote Work Made Easy

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I really like Zoom for its ease of use, reliable video/audio, screen sharing, and breakout rooms. The chat and recording features make collaboration simple, and it works well across devices—great for staying connected and productive.
What do you dislike about the product?
I often dislike Zoom for “Zoom fatigue” after long meetings, occasional connectivity or audio issues, and the feeling that it can be impersonal compared to in-person interactions. One thing I personally enjoyed was the regularly updated virtual backgrounds—they made meetings fun and engaging. It would be great to see new backgrounds updated seasonally or for holidays to keep that sense of celebration and variety.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has really helped me stay connected and productive. Meetings are easy to join, screen sharing works seamlessly, and I love the collaboration features like breakout rooms and chat. Recording meetings is a lifesaver, and it all integrates well with my other work tools. It makes remote work much easier and more efficient.


    Marketing and Advertising

Effortless Meeting Creation and Sharing

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It's very easy to use, create and share meeting links. The AI assistant is also helpful for me to take and share notes with my team after the meeting.
What do you dislike about the product?
The background options are better and more personal in Google Meets.
What problems is the product solving and how is that benefiting you?
Ability to host meetings with clients, take notes and send follow ups and action items


    Health, Wellness and Fitness

Effortless Access and Clear Views with Backgrounds

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to access. The view is clear and it allows for various backgrounds.
What do you dislike about the product?
Waiting for the host before you receive a full picture/video.
What problems is the product solving and how is that benefiting you?
It solves the issue of being able to connect with workers who aren't at your physical location.


    Bill H.

Virtual Toolbox That Elevates Online Meetings & Integrates easily with Google Calendar and Calendly

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
This software offers a virtual toolbox designed to enhance online meetings.
What do you dislike about the product?
720 pixels! Some tools are not obvious in their value. Awkward menu. I use a personalized meeting code that I wish was my default setting for all meetings. I can't seem to set it that way.
What problems is the product solving and how is that benefiting you?
The calendar integration with Calendly and Google Calendar makes my scheduling a breeze.


    Marketing and Advertising

Reliable and Efficient for Meetings

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It's easy, pretty industry standard, the quality of video is good, you're able to easily set up and join meetings.
What do you dislike about the product?
It frequently logs me out before meetings, sometimes causing me to scramble and be late.
What problems is the product solving and how is that benefiting you?
I'm able to meet with teammates and clients easily. I like how there's a waiting room so I can stay in my own meeting room and let people in as needed, I don't need to find other meeting rooms.


    Holly H.

Universal Platform with Exceptionally Easy Tools

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Tools are very easy and platform is universal across users even if they are active users or sent links.
What do you dislike about the product?
Time out feature if you don't have a paid account
What problems is the product solving and how is that benefiting you?
I love the meeting reminder pop ups the most. They are far superior to the ones Outlook provides and they prevent me from ever missing a meeting.


    Mauro M.

Effortless Connectivity with Zoom Workplace

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its ease of use. It's fast and easy to navigate, making it easy to hop on calls in seconds. The initial setup was super easy, which really stood out to me.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to connect with professionals far away. It's fast and easy to navigate, making it easy to hop on calls in seconds.