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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    KharanKumar R.

Webinar friend Zoom

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use mainly for our webinar. All our client demo we use Zoom.
What do you dislike about the product?
Sometime caption options are not much user friendly to select or remove.
What problems is the product solving and how is that benefiting you?
Main things our product demo for multiple clients, Linkedin webinars and client calls.


    Rehan K.

Zoom Workspace: Enhancing Team Productivity and Virtual Collaboration

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its strong focus on privacy and security. It gives me peace of mind knowing that my meetings, messages, and files are protected, especially when working with sensitive information.
What do you dislike about the product?
Sometimes it lags or takes a while to load, especially when switching between tools.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of scattered communication and collaboration tools. Instead of juggling between different apps for meetings, messaging, file sharing, and task management, everything is integrated into one platform. This really streamlines my workflow, saves time, and makes it easier to stay organized and connected with my team — especially when working remotely.


    Amit R.

Zoom Workplace for seamless virtual collaboration, meetings, webinars, and team communication

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace smooth, good experience that makes meetings, webinars, and cross-team communication efficient
What do you dislike about the product?
I wanted to share some feedback regarding the webinar video recording. I feel that the recording could have turned out better. Ideally, there should be some options available to edit or enhance the video to improve its overall quality and presentation.
What problems is the product solving and how is that benefiting you?
I wanted to suggest that the video recordings of Zoom Workplace webinars or meetings could be presented in a more polished and professional manner. This would make it easier for us to share the videos with others or post them on social media platforms effectively.


    Lizette L.

Great experience

  • July 06, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the all in one collaboration
What do you dislike about the product?
It is not the first tool that comes to mind for collaboration. I still think the reputation as a meetings tool remains.
What problems is the product solving and how is that benefiting you?
I think it’s added value is enhanced collaboration.


    Sergey P.

An excellent program for work meetings

  • July 05, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate several key features of Zoom Workplace. First, it allows me to host meetings with a large number of participants efficiently. The high-quality video and audio connection ensures clear communication. Additionally, the scheduling capabilities make it easy to plan and organize meetings in advance. The virtual whiteboard and annotation tools are particularly useful for collaborative work and providing visual feedback.
What do you dislike about the product?
I find the free tier limitations quite restrictive for my needs. Unfortunately, due to circumstances beyond my control, upgrading to a paid plan is currently not an option.
What problems is the product solving and how is that benefiting you?
Zoom Workplace effectively solves the problem of distance and time zone differences by enabling seamless virtual meetings. This has greatly benefited me by allowing me to connect with colleagues and clients from anywhere in the world without the need for travel.


    Vinay S.

Zoom honest review

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
This app provides best audio and video quality whether it is 1 on 1 or a huge group meeting.
Easy to install and launch as it is easily available.
User friendly interface.
The Zoom AI Companion is surprisingly helpful for tasks like meeting summaries, note-taking, and drafting messages or emails.
What do you dislike about the product?
Zoom's free plan has become more restrictive over time, with shorter meeting limits and fewer collaboration features available.
On older or low-spec devices, Zoom Workplace can be resource-heavy, slowing down performance or causing lag, especially during multitasking with video + other tools like whiteboard.
Zoom Workplace can feel overwhelming—especially for users who just want a basic video meeting as it has many features packed in an app
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving several key problems that modern teams face, especially in hybrid or remote work environments:
Problem: Before, my team used multiple apps—one for video meetings, another for chat, a third for whiteboarding, and so on. It was messy and inefficient.
Solution: Zoom Workplace combines video conferencing, team chat, whiteboarding, file sharing, calendar, and more into one platform.


    Real Estate

Zoom for Work Review

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to set up a meeting link for future meetings.
What do you dislike about the product?
I have no issues with Zoom. It is easy to use.
What problems is the product solving and how is that benefiting you?
I can easily set up a meeting with the entire team


    Information Technology and Services

Great

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use! It's user friendly and there are many features
What do you dislike about the product?
I don't have anything bad to say about Zoom.
What problems is the product solving and how is that benefiting you?
Team meetings. We recently moved to Google Meet, but I like Zoom a lot better


    Lokesh K.

Reliable and Evolving Collaboration Hub

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace offers a seamless and unified platform for video conferencing, team chat, phone systems, and collaboration. The video and audio quality remains industry-leading, even in low-bandwidth conditions. I particularly appreciate the calendar integration, persistent team chats, and Zoom Whiteboard features that help drive real-time collaboration across departments.

Its recent updates toward becoming a full digital workspace — with Zoom Scheduler, AI Companion, and third-party integrations — make it more than just a meeting tool. It’s evolving into a productivity ecosystem.
What do you dislike about the product?
While Zoom excels in video communication, some of its workplace productivity features like document collaboration and file sharing still feel less mature compared to competitors like Microsoft Teams or Google Workspace. Also, navigating between different Zoom modules (Meetings, Team Chat, Phone, Whiteboard) could be more streamlined.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps our remote and hybrid teams stay connected through high-quality video meetings and efficient team communication. It's especially useful for quick standups, cross-team updates, client demos, and virtual collaboration sessions. The reduced friction in scheduling and joining meetings has saved us time and improved overall productivity.


    annpurna S.

Found better than Google meet

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how it makes everyday work easier. The AI features are actually helpful—like automatic meeting summaries, action item tracking, and even chat suggestions. It saves time and keeps everyone on the same page, especially after long meetings. I don’t have to worry about missing details or writing notes during the call—it handles all that for me.
What do you dislike about the product?
he AI-generated content isn’t always 100% accurate
What problems is the product solving and how is that benefiting you?
We use Zoom for our meetings, daily team sync-ups, and most of our day-to-day calls. It helps us stay connected and collaborate smoothly, especially with a distributed team.