External reviews
1,340 reviews
from
External reviews are not included in the AWS star rating for the product.
Our Lead Quality has increased
What do you like best about the product?
Helping us connect to our users at the perfect time with the right offer for them and built a strong connection with them and improve our lead quality. And with better leads, out time and efforts are more focus resulting in a broad funnel and high conversion rates
What do you dislike about the product?
Reporting dashboard could be worked upon.
What problems is the product solving and how is that benefiting you?
With better lead quality, we focus more on potential users that are most likely to buy which improves our ROI and helps us put our efforts in the right direction. With Insider, we target those users on multiple devices and encourage them to convert.
We reduced churn rates with Mobile Exit Intent
What do you like best about the product?
Insider has a really good exit-intent implementation for a mobile website. They told us that they have been the first ever company to offer exit-intent for mobile and when you look at the complexity of predicting customer exits, it’s tricky as there is no mouse or pointer trails to track. Exit intent has allowed us to capture more leads.
What do you dislike about the product?
There should be more templates for desktop web too.
What problems is the product solving and how is that benefiting you?
We were looking to improve our CR on mobile. It was surprising to see that mobile exit intent helped us to increase our mobile CR.
Recommendations to others considering the product:
I do recommend especially if you want to increase conversion rates and improve mobile user experience.
A True Solution Partner
What do you like best about the product?
Insider’s E-commerce Marketing features and capabilities have been instrumental in our target to increase engagement with our customers and overall conversion. The sheer amount of diverse tools in the E-commerce suite of Insider allowed us to launch a lot of programs that helped us improved the quality of user engagement. The improvement in user-engagement directly impacted our conversion rates as well as helped us build stronger relations with our leads and customers.
What do you dislike about the product?
Even though having too many features is beneficial for increasing engagement sometimes managing so many features together might be overwhelming.
What problems is the product solving and how is that benefiting you?
We were looking to boost our conversion rate without lowering user-engagement and keeping the website experience similar as usual or at the very best, improve it. Insider helped us with doing just that, we were able to bolster our conversions.
Modern solution for working with clients
What do you like best about the product?
Convenient user interface, high-quality segmentation, the ability to work with GIF
What do you dislike about the product?
IP address as an identifier. Just a phone would be more convenient.
What problems is the product solving and how is that benefiting you?
Good solutions for customer communication, cost reduction, segmentation
The Best On-site Tools in Market
What do you like best about the product?
We work closely with Insider like 5 months and we always get a handy hand to solve the problem. since we believed their product is good and also they have excellent services that we can experience. Now we explore new tool with them for email marketing and CRM. we will start to use A-Z services that they have because we see the development for improvement didn't stop and we believed they will start to recognize as best tools for CRM and on-site both desktop and mobile apps.
What do you dislike about the product?
they're really strong in a website and mobile site maybe they need to improve is for more AI and analytics development for the future needs.
What problems is the product solving and how is that benefiting you?
we used almost every feature they provided to us, web notification push, on-site, recommended engine and now Insider is one biggest of GMV driver tools at Fabelio.
Recommendations to others considering the product:
Just trial with them and you will find the right tools to help your problem.
Target your users more effectively and efficiently
What do you like best about the product?
Product recommendation based on predictive analysis is our favorite feature. When you already know what your users are looking for and when they are most likely to purchase, it makes so much more sense to give them accurate recommendations for the same.
What do you dislike about the product?
I don’t dislike anything in particular, but additional targeting options would potentially improve this product.
What problems is the product solving and how is that benefiting you?
Insider is helping us target our users more effectively and efficiently. With product recommendations, we are encouraging our customers for additional purchases. We have this to be working very well for us and our sales figure is increasing.
Recommendations to others considering the product:
Insider is a great app growth platform, we’ve seen so many aspects of this product improve our marketing strategy and more importantly our business margins in such a short space of time!
Quality experience
What do you like best about the product?
Its comprehensive functionality throughout the conversion funnel makes it a unique platform. Right from the acquisition to the revenue stage, this is the only platform we need.
What do you dislike about the product?
As this platform has a lot of feathers on its hat, it requires a fair bit of basic tech knowledge to get started.
What problems is the product solving and how is that benefiting you?
It’s probably the best mobile growth platform we have come across. It’s helping us communicate with our user more efficiently and provide an enhanced user experience.
As a result, we can see our session duration and the conversion shooting up. A lot of the features actively help retain customers and encourage those who may be indecisive about their purchases.
As a result, we can see our session duration and the conversion shooting up. A lot of the features actively help retain customers and encourage those who may be indecisive about their purchases.
Best Partner to Work With
What do you like best about the product?
A reliable and effective platform which offers a number of useful marketing tools. It’s helped me think and act from my customer’s perspective to ensure I can step up to their travel demands and needs. Using Insider we can deliver experiences that take customers on a meaningful journey through personalized experiences. We’ve seen significant improvements in our ancillary sales revenue over the past year.
What do you dislike about the product?
Reports could be more detailed in terms of segmentation with more customer metrics that are tracked.
Recommendations to others considering buying the product
Probably the best mobile growth platform out there. I am able to communicate meaningful messages with my customers and offer a wide range of travel solutions to meet their individual needs. I am able to clearly see which areas of our marketing strategy need to be improved and act upon this. A lot of the features actively help retain customers and encourage those who may be indecisive about their purchases.
Recommendations to others considering buying the product
Probably the best mobile growth platform out there. I am able to communicate meaningful messages with my customers and offer a wide range of travel solutions to meet their individual needs. I am able to clearly see which areas of our marketing strategy need to be improved and act upon this. A lot of the features actively help retain customers and encourage those who may be indecisive about their purchases.
What problems is the product solving and how is that benefiting you?
Insider’s platform allows me to recognise which scenarios work best for different segments and helps me observe how they perform in real-time. I can rely on data to make quick decisions with the customer genuinely in mind. Our mobile site have quite literally been transformed, from simple and not very engaging, to a site which indicates we care about our customers. I’ve noticed higher retention, more engagement and an overall steady flow of customers which will hopefully increase our margins in the long term.
Recommendations to others considering the product:
I believe that Insider is one of the most affective partners that a digital markete could use. In addition to the quality of their product, they have a great support service. I have been working with Insider since the first day of my career and i am really glad for that.
Great Feature: in-time
What do you like best about the product?
Our app has improved greatly thanks to Insider. I like the in-time feature as it allows us to engage app users when they are most engaged with our app for higher impact.
What do you dislike about the product?
I’d appreciate being able to access raw data, rather than the data provided through Insider’s dashboard.
What problems is the product solving and how is that benefiting you?
Our previous app notifications were dull and didn’t achieve the results we wanted. Insider consistently keeps our customers interested in our products and helps us drive engagement with our app. We have also been able to deliver multiple products in the same notification which has led to improved AOV.
Thank you, Insider!
What do you like best about the product?
Insider has many channel to communicate with our users. They also can reach our user who lost from funnel so we can improve conversion rate.
What do you dislike about the product?
No body is perfect. From my point of view Insider should have exact calculation in estimation users who will receive the communication.
But if you have another input, you can just tell them. They'll try find the way to makes them better.
But if you have another input, you can just tell them. They'll try find the way to makes them better.
What problems is the product solving and how is that benefiting you?
Like what I said before, Insider can reach out our user who lost from funnel with many form of communication like inApp, push notification. If you need more than just basic inApp, they also have leads generation inApp, so you can ask your user to submit their input.
Recommendations to others considering the product:
Insider has co-operative IT and management team.
showing 371 - 380