ZoomInfo Sales Basic
ZoomInfoReviews from AWS customer
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Prospecting Review
What do you like best about the product?
I like that when prospecting I have mutliple numbers to reach someone.
What do you dislike about the product?
The "ratings" that appear by someone's name is not always accurate. I have called people with an A rating that have not been there for a few years. Just want consistency,
What problems is the product solving and how is that benefiting you?
It is helping me find the correct point of contact. I don't like going through the operator at the main line so it gets rid of that step if there is a direct extension.
Excellent!
What do you like best about the product?
the information is up to date and accurate. ease of use. customer support
What do you dislike about the product?
Only some of the information may be dated. Not easy to use effectively
What problems is the product solving and how is that benefiting you?
we benefit from getting prospect information that has been vetted and verified.
Zoom Info has been a great tool in researching companies for prospecting new business
What do you like best about the product?
The fact that I can import contacts/prospects directly into my companies CRM is a game changer
What do you dislike about the product?
The main search bar can be a bit touchy. For instance, a small typo will completely throw off what I am searching for. I also wish my searches would save in the search bar
What problems is the product solving and how is that benefiting you?
Proper lead information
Zoominfo review from AC - BB 2023
What do you like best about the product?
There are quite a few things I love about ZoomInfo. First being the simplicity of usage on the site. It's incredibly easy to implement & integrate into our daily practice, and open new windows and browse a variety of account intel at any time. I've been able to access thousands of people's contact info in order to reach them efficiently. Additionally, I love the mobile app. It is user friendly and so helpful when I'm away from my desk. I've benefited greatly from the information made available on ZoomInfo. I use ZoomInfo every day for work and frequently access new info.
What do you dislike about the product?
The only thing I have an issue with regarding ZoomInfo is that some of the contacts who are out of date/not correctly updated have been challenging to identify prior to contacting them. Especially if they're not utilizing LinkedIn properly or are very closed off on LinkedIn.
What problems is the product solving and how is that benefiting you?
The issues ZoomInfo solves for me are updating outdated CRM data on my end, and helping identify new targets in the marketplace with insights. I have gained 5,000+ new contacts within about 100 accounts since getting ZoomInfo.
ZoomInfo is a great tool.
What do you like best about the product?
The most helpful aspect of ZoomInfo is that the contacts are right at your finger tips, it doesn't take very long to find the point of contact within the companies profile. The fact that their contact information is provided saves an emense amount of time. The customer suppprt for ZoomInfo is extreamly timely and helpful. I use ZoomInfo daily and I'm happy with how it interegrated with our Hubspot CRM.
What do you dislike about the product?
When running a ZoomInfo Intent list, i wish there was a more targeted way to find who to reach out to, especially within Mid-larger companies.
What problems is the product solving and how is that benefiting you?
There is a roleout of the Copilot system in 2024 which sould solve some of the small issuses with Intent seaches. I'm told that with Hubspot it won't roll out till 2 quarter at the earliest.
This website has helped not only my company but myself as well :) I love it!
What do you like best about the product?
How easy it is to find the correct infromation.
I love that you can go to peoples Linkedln.
I can find ALL the information I need.
Titles, emails, and phone numbers. Its amazing I love this site and woud reccommend it to ANYONE
I love that you can go to peoples Linkedln.
I can find ALL the information I need.
Titles, emails, and phone numbers. Its amazing I love this site and woud reccommend it to ANYONE
What do you dislike about the product?
Nothing at all it is all wonderful. I really like everything about it. I would have to say I love that you can export to excel and not have to go in and put them in indivdually.
What problems is the product solving and how is that benefiting you?
Giving me the knowledge about each business I am looking into!
ZoomInfo is a must for any sales rep
What do you like best about the product?
I love the ability to find the right contact with the right contact information. It's a huge time saver and takes what would be a COLD call, and makes it a little warmer
What do you dislike about the product?
Sometimes there is a little 'data' confusion with companies or contacts with the same name(s). I usually send the corrections to them easily enough
What problems is the product solving and how is that benefiting you?
It's a game-changer for finding contacts efficiently. Huge time-saver, consistently gets me to the right people. Invaluable for sales.
Why you should use ZoomInfo SalesOS
What do you like best about the product?
ZoomInfo provides data on prospects and customers that you may or may not have which can help leverage sales with selling additional products. Customized lists are also super helpful! Customer support is A+!
What do you dislike about the product?
Shared lists are lacking as well as excluding specific segments needs work.
What problems is the product solving and how is that benefiting you?
obtaining email addresses on prospects and finding similar companies to existing customers
SalesOS, a must-have in the B2B sales space
What do you like best about the product?
The organization is easily the most helpful part. Being able to tell companies and divisions within companies apart has contributed greatly to my skills as a sales rep.
What do you dislike about the product?
The only issue is the inconsistency regarding email addresses and phone numbers. Some companies are an open book and other companies are hidden, even from Zoominfo SalesOS
What problems is the product solving and how is that benefiting you?
It solves the problem of contacting our customers with real-time, accurate info. It also solves the issue of figuring out which customers are still active and which companies have folded, been assigned, etc
Terrible Account Management
What do you like best about the product?
The platform integrates to the website, and to our CRM.
What do you dislike about the product?
Our team wasn't getting the value we wanted out of the product and as a result we were not utilizing the product at the level of our subscription. We met with our account management team at ZoomInfo to relay this feedback and got no real support on making our team more successful with the product.
Toward the end of our contract we asked about other features to make the product work for us (specifically on auto-enriching leads), but the cost for adding this was prohibitive. We evaluated another solution and when we told ZoomInfo we would not be renewing, they brought up that we had a 60-day auto renewal clause in our contract terms. Even though we were in active discussions with them about making changes to our subscription because the product wasn't meeting our needs, they are trying to enforce the auto renewal. Our rep never mentioned this to us, and in fact was trying to get us to renew "early," despite the fact that our auto renewal date had already passed without mention. This is a deceptive tactic that (after some quick googling) is common practice for ZoomInfo -- strong arming their unhappy customers into an ongoing agreement by failing to mention the auto renewal until it is too late.
Toward the end of our contract we asked about other features to make the product work for us (specifically on auto-enriching leads), but the cost for adding this was prohibitive. We evaluated another solution and when we told ZoomInfo we would not be renewing, they brought up that we had a 60-day auto renewal clause in our contract terms. Even though we were in active discussions with them about making changes to our subscription because the product wasn't meeting our needs, they are trying to enforce the auto renewal. Our rep never mentioned this to us, and in fact was trying to get us to renew "early," despite the fact that our auto renewal date had already passed without mention. This is a deceptive tactic that (after some quick googling) is common practice for ZoomInfo -- strong arming their unhappy customers into an ongoing agreement by failing to mention the auto renewal until it is too late.
What problems is the product solving and how is that benefiting you?
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