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Overall good system for analytics and push notifications
What do you like best about the product?
I like the data clevertap gives me on the users and the ease of sorting the user base and filtering actions
What do you dislike about the product?
I dislike how it is sometimes difficult to know what numbers mean in CleverTap and what is being measured. There should be more explanation.
What problems is the product solving and how is that benefiting you?
Knowing how users are acting on the app as well as engaging with target users through push notifications
Recommendations to others considering the product:
make sure to be clear when setting up integration to know what you are measuring
Complete and accessible tracking & analytics solution. Fantastic customer support.
What do you like best about the product?
Overall the product is well designed, easy to understand and works well.
The technical documentation is thorough.
The pricing is reasonable. The initial free package is generous and allows to do much before paying the first dime.
Customer support is fantastic. I've been sending tons of questions to their technical expert, Sumitra, during our integration phase and she never failed to respond within a the hour (couple of hours max), or jump on a call to further assist.
The technical documentation is thorough.
The pricing is reasonable. The initial free package is generous and allows to do much before paying the first dime.
Customer support is fantastic. I've been sending tons of questions to their technical expert, Sumitra, during our integration phase and she never failed to respond within a the hour (couple of hours max), or jump on a call to further assist.
What do you dislike about the product?
Although apps can do much within the free package, some fairly basic features do require payment, such as being able to get the list of users who performed a specific action. Not having access to such features within the free package has made testing and reporting more difficult.
What problems is the product solving and how is that benefiting you?
CleverTap is the solution we get detailed analytics of our app usage.
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