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Best company to boost engagement
What do you like best about the product?
I like how Clever tap supports a growing business with insights
What do you dislike about the product?
This can be overwhelming when you first start using it
What problems is the product solving and how is that benefiting you?
It helps me retain my customers using a single platform, its easy to use as well
Customer Engagement Superpower for Finance Industry
What do you like best about the product?
The best thing about clevertap is it is very easy to use and there are lots of features available
What do you dislike about the product?
Customer support needs to be enhanced and need quick support
What problems is the product solving and how is that benefiting you?
Analytics are helping to find new segments and also helps to ease the way of engagement
Clevertap, the best marketing automation and campaign management tool
What do you like best about the product?
Clevertap is so easy to use with a vast number of features for campaign scheduling and execution. The customer support staff is very helpful and effective. It can also be easily implemented for multi purpose campaigns
What do you dislike about the product?
It can improve its user interface and has scope for improvement
What problems is the product solving and how is that benefiting you?
It helps in conducting marketing campaigns smoothly and efficiently
Clevertap is an effective & user friendly marketing tool
What do you like best about the product?
Clevertap is an easy to use automation tool.
Clevertap can easily be integrated with other softwares and tools.
Their customer support is very helpful and can always quickly resolve issues.
With a vast number of features this is an effective channel communication.
It is easy to implement for marketing campaigns.
Clevertap can easily be integrated with other softwares and tools.
Their customer support is very helpful and can always quickly resolve issues.
With a vast number of features this is an effective channel communication.
It is easy to implement for marketing campaigns.
What do you dislike about the product?
It has scope for improvement in terms of user interface.
The feature for creating cohorts and segments can be improved
The feature for creating cohorts and segments can be improved
What problems is the product solving and how is that benefiting you?
Clevertap helps out with timely execution of marketing campaigns and also provides insightful data which helps in decision making.
A must for Scaling Companies
What do you like best about the product?
What I like the most about CleverTap is that it provides access to a variety of tools and channels to communicate with your users, all in one place. There's no need for extensive integrations—CleverTap offers almost everything you need to grow your operations and sales effectively.
What do you dislike about the product?
However, I believe they could be more flexible with pricing for startups that are just getting started. Not all companies can afford a tool like CleverTap, even though it makes a significant difference. Startups generally need traction in the early stages, and that traction comes from delivering the right message through the right channel at the right time—something CleverTap excels at. It's unfortunate that not all startups can access this advantage.
What problems is the product solving and how is that benefiting you?
The problem it solves for me is that, at MOVii, we have a large number of products within the app, as well as different types of users, making it impossible to manage without a tool like Clevertap. It allows me to hyper-personalize messages and content throughout the user journey.
It is useful for all types of communications, not just commercial but also support, education, and, in general, serves as a bridge to better understand my users.
It’s fantastic to be able to communicate across any part of my application. If optimized well, it allows me to gather feedback and engage with my users at key moments.
It is useful for all types of communications, not just commercial but also support, education, and, in general, serves as a bridge to better understand my users.
It’s fantastic to be able to communicate across any part of my application. If optimized well, it allows me to gather feedback and engage with my users at key moments.
Its give you a lot of tools to manage and understand your clients
What do you like best about the product?
The facility of the platform, very easy to use and intuitive
What do you dislike about the product?
I think that in the page of campaings the goals are missing.
What problems is the product solving and how is that benefiting you?
The clevertap journey help me to improve the funnel conversion of my app. And make users do what I want them to do
Personalization at Scale Made Real
What do you like best about the product?
CleverTap lets us achieve the true superpower of personalization at scale. With it, we have used real-time segmentation and the "Journeys" feature to create campaigns that feel personal, not robotic. It's almost like having a direct line to the needs of our users. We have used the platform mostly around the time when it was reactivating users, and the results have been lower churn and more engaged users who seem to be coming back for more.
What do you dislike about the product?
Some feature are complicated, and for many who lack either sufficient tech skills or a supportive dev team, it can feel impenetrable. Also, the In-App banner creative tool is a little limited.
What problems is the product solving and how is that benefiting you?
CleverTap is basically helping us to set up clear rules of engagement. We've established the exact moment in the journey where sending a particular type of communication is most effective at keeping the user from going off the deep end (i.e., churning). Using these "rules of engagement," we've constructed quite a few segment- and funnel-specific strategies that together lead to a remarkable number of users coming back again and again.
A powerful tool for inbound marketing automation.
What do you like best about the product?
I like all the information you can get from the consumer throughout the sales funnel.
What do you dislike about the product?
I find the integration difficult and the documentation outdated
What problems is the product solving and how is that benefiting you?
Clevertap makes it easy for me to have all my customers in one place, segment them by lists and send them personalized communications.
Excellent communications manager.
What do you like best about the product?
For now, Clevertap is one of the fundamental tools for my communication and customer retention tasks within the company where I work. The variety of channels and the tools to strategically segment the users of our application greatly simplify our efforts to generate strategic communications with a real impact on the use of the application. The integration into our platform was simple and quick, despite having encountered a couple of very specific issues that we were able to resolve with the support team.
What do you dislike about the product?
The design and layout of some sections are not clear, especially in analytics.
What problems is the product solving and how is that benefiting you?
Thanks to Clevertap, we were able to increase the frequency of use of different products in our application, and precisely measure the use of each tool we offer to our users.
Good, but can be improved
What do you like best about the product?
What I like most is that you can see a lot of data and have diverse information about the clients. And that can be translated into sales, making the corresponding campaigns.
What do you dislike about the product?
What I like least is that it has different errors or limitations when creating campaigns. You can't do basic things like applying different segmentation filters.
I also feel that it could have more updated things, like artificial intelligence in the journeys. The email templates are very basic and the resources are limited.
I also feel that it could have more updated things, like artificial intelligence in the journeys. The email templates are very basic and the resources are limited.
What problems is the product solving and how is that benefiting you?
CleverTap gives me the information I need to make decisions and improve my campaigns, such as email open rates, for example. It also helps me keep all communication centralized, for example I can send app push, web push, email, etc. from only one place.
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