Rocketlane
RocketlaneExternal reviews
826 reviews
from
External reviews are not included in the AWS star rating for the product.
Streamlined Client Project Management in One System
What do you like best about the product?
It has made our client project management much smoother than with our previous systems. It’s helped us consolidate our PMS into a single system for task tracking, time tracking, and even revenue tracking, instead of relying on the 3–4 different systems we used before.
What do you dislike about the product?
The tool became popular quickly, and you can tell by how fast they implement changes. Sometimes it feels like they don’t do much testing before deploying updates, which can cause delays. Thankfully, their support team is quick to jump in and help troubleshoot when things aren’t clear.
What problems is the product solving and how is that benefiting you?
Reducing the number of systems we are using, which reduces business costs. A better place to track time and tasks in one spot.
Efficient Project Management with Room for Improvement
What do you like best about the product?
I love how Rocketlane helps me organize my team's utilization and project costs efficiently. The capability to download the team's utilization and project scorecards is particularly valuable as it allows me to easily access and share this information with our customers without having to manually input data for each project activity. Additionally, the initial setup was simple, which I really appreciate.
What do you dislike about the product?
It is not allowing me to do a proper spreading of the hours, like a flat hours for each consultant.
What problems is the product solving and how is that benefiting you?
Rocketlane helps me organize my team's utilization and project costs. It allows me to download utilization and project scorecards, making it easy to send reports to customers without manual input for each project activity.
Easy to Use, Great Collaboration, and Smooth Salesforce Integration
What do you like best about the product?
I like the user experience: it's easy to use and add collaborators for my projects. It takes very little time to update working hours. It smoothly connects to Salesforce and gets project data once the partnership goes live.
What do you dislike about the product?
We’ve had an internal discussion about potentially splitting a project between two teams or creating two projects for the same client just because two teams are contributing separately. This usually comes up when the budget is divided and the teams don’t want to share their budgets in the same proportion. Overall, this isn’t a standard use case for our organization or for Rocketlane’s intended purpose, so I don’t see it as a drawback.
On the calendar side, the integration and having all events reflected in Rocketlane felt fairly time-consuming, mainly because each event needs to be connected to the relevant project in Rocketlane. I’d rather select projects manually and allocate hours directly, even though I understand that approach isn’t 100% precise.
On the calendar side, the integration and having all events reflected in Rocketlane felt fairly time-consuming, mainly because each event needs to be connected to the relevant project in Rocketlane. I’d rather select projects manually and allocate hours directly, even though I understand that approach isn’t 100% precise.
What problems is the product solving and how is that benefiting you?
This helps me understand how much time my team is putting into each project, which supports project pricing decisions and overall decision-making. It also makes it easier to decide which projects we should take on or decline based on their margins.
Easy to Use with a Clean, Modern Look and Feel
What do you like best about the product?
I like how easy the platform is to use, and I also appreciate its overall look and feel.
What do you dislike about the product?
I don’t like the Excel format when project plans are downloaded, and I also find there’s a lack of options when it comes to generating reports.
What problems is the product solving and how is that benefiting you?
Rocketlane is helping with project tracking and project timeliness and resources
User-Friendly Experience with Smooth Navigation
What do you like best about the product?
User-friendly and navigation is smooth .
What do you dislike about the product?
Nothing to dislike as of now .
What problems is the product solving and how is that benefiting you?
Project plan overview and time sheet management
Transparent, User-Friendly Platform That Streamlines Onboarding and Ownership
What do you like best about the product?
Absolutely transparent and UI-friendly. It fills the gap perfectly between PMs, CS teams, and the client. It has definitely reduced onboarding times by about 15%. Ownership is also clearly defined, so everyone knows what’s assigned to them.
What do you dislike about the product?
The Mobile App isnt great, the UI and the general app could use a lot of work on the Mobile Platform. Timesheets should have a better integration with other tools like MS Outlook and MS Teams
What problems is the product solving and how is that benefiting you?
I am form the CS team, so Project Management is possibly my biggest annoying task. Rocketlane helps me prioritize and manage my various projects while keeping my clients in the loop as well so that they are not in the dark about what is going on. Helps me with time management as well and in understanding where most of my time is going. Plus if a particular implementation ask has already been done in two different ways somewhere else, the software lets me reconcile and come up with a combined better solution due to storage and accessibility
A Powerful Client-Facing Project Tool That's Easy to Actually Use
What do you like best about the product?
Rocketlane has been a great fit for our team because it's genuinely easy to set up and use — you don't need a ton of technical knowledge to get automations running, which means our team can actually maintain it ourselves. Having one platform for both our internal team and our clients has been huge. Clients are automatically reminded about their tasks, which has helped us streamline delivery without having to chase people down manually.
A few other things that have made a real difference: the chat feature integrates directly with our Slack channels, so client communication doesn't require jumping between tools. The client portal is customizable and looks really polished — it's a good reflection of our brand. Fields are easily editable right from the projects view without having to drill down, custom fields are simple to create, and revenue percentage is automatically calculated based on task completion milestones we set. The automations we've built have saved us meaningful time and given better visibility to other teams across the company.
A few other things that have made a real difference: the chat feature integrates directly with our Slack channels, so client communication doesn't require jumping between tools. The client portal is customizable and looks really polished — it's a good reflection of our brand. Fields are easily editable right from the projects view without having to drill down, custom fields are simple to create, and revenue percentage is automatically calculated based on task completion milestones we set. The automations we've built have saved us meaningful time and given better visibility to other teams across the company.
What do you dislike about the product?
Since it's newer software, there are occasional unexplained glitches — fields won't sort, you refresh and it works fine, or there's a delay in the Slack integration. Minor, but noticeable. Some fields can only be edited in certain views, which isn't always intuitive. The custom reporting also has limitations — you can't combine a date field and a number field into a calculated formula the way you can in a Google Sheet, which limits what we can pull from it. And we haven't been able to sync tasks to Google Calendar, which would be useful for our team.
What problems is the product solving and how is that benefiting you?
Before Rocketlane, keeping clients informed and on track required a lot of manual effort — follow-ups, status updates, tracking down task completion across different tools. Rocketlane centralizes all of that. Our clients have visibility into their own projects, get automatic reminders on their tasks, and can communicate with us directly through a portal that feels professional and on-brand. Internally, our team has a single source of truth for project status, and the automations we've built have reduced repetitive work and improved cross-team visibility. It's made our delivery process more consistent and a lot easier to scale.
User-Friendly with Room for UI Improvement
What do you like best about the product?
I like the ease of having everything in one place with Rocketlane, and I find it user-friendly. Setting up Rocketlane was mostly easy.
What do you dislike about the product?
The flow of the UI is not well organized.
What problems is the product solving and how is that benefiting you?
I use Rocketlane for logging hours, and I like its ease of everything in one place. It's user-friendly.
Smooth, User-Friendly Timesheets with Easy Multi-Project Tracking
What do you like best about the product?
It works smoothly and is very user-friendly.
It also helps prevent data loss in the current session, even when I go back to earlier timesheet records.
Adding timesheets for multiple projects is easy, and the email reminders help me submit on time.
It also helps prevent data loss in the current session, even when I go back to earlier timesheet records.
Adding timesheets for multiple projects is easy, and the email reminders help me submit on time.
What do you dislike about the product?
very rarely while submitting timesheet it gets stuck which can have a scope to improve
What problems is the product solving and how is that benefiting you?
It helps me submit my timesheet on time. It also helps me analyze productivity and review work reports more clearly. It has helped me log hours for each task in a timely way and better understand any additional effort being made. It also helps me review each employee’s efforts more clearly and accurately.
Collaborative, Streamlined, and Truly User-Friendly
What do you like best about the product?
it is collaborative, streamlined and user friendly
What do you dislike about the product?
nothing much - i think it is perfect. less is more always
What problems is the product solving and how is that benefiting you?
it solves the problem of removing manual methods of keeping time records from multiple projects. helps billing and admins process
showing 21 - 30