Rocketlane
RocketlaneExternal reviews
810 reviews
from
External reviews are not included in the AWS star rating for the product.
Transparent, User-Friendly Platform That Streamlines Onboarding and Ownership
What do you like best about the product?
Absolutely transparent and UI-friendly. It fills the gap perfectly between PMs, CS teams, and the client. It has definitely reduced onboarding times by about 15%. Ownership is also clearly defined, so everyone knows what’s assigned to them.
What do you dislike about the product?
The Mobile App isnt great, the UI and the general app could use a lot of work on the Mobile Platform. Timesheets should have a better integration with other tools like MS Outlook and MS Teams
What problems is the product solving and how is that benefiting you?
I am form the CS team, so Project Management is possibly my biggest annoying task. Rocketlane helps me prioritize and manage my various projects while keeping my clients in the loop as well so that they are not in the dark about what is going on. Helps me with time management as well and in understanding where most of my time is going. Plus if a particular implementation ask has already been done in two different ways somewhere else, the software lets me reconcile and come up with a combined better solution due to storage and accessibility
A Powerful Client-Facing Project Tool That's Easy to Actually Use
What do you like best about the product?
Rocketlane has been a great fit for our team because it's genuinely easy to set up and use — you don't need a ton of technical knowledge to get automations running, which means our team can actually maintain it ourselves. Having one platform for both our internal team and our clients has been huge. Clients are automatically reminded about their tasks, which has helped us streamline delivery without having to chase people down manually.
A few other things that have made a real difference: the chat feature integrates directly with our Slack channels, so client communication doesn't require jumping between tools. The client portal is customizable and looks really polished — it's a good reflection of our brand. Fields are easily editable right from the projects view without having to drill down, custom fields are simple to create, and revenue percentage is automatically calculated based on task completion milestones we set. The automations we've built have saved us meaningful time and given better visibility to other teams across the company.
A few other things that have made a real difference: the chat feature integrates directly with our Slack channels, so client communication doesn't require jumping between tools. The client portal is customizable and looks really polished — it's a good reflection of our brand. Fields are easily editable right from the projects view without having to drill down, custom fields are simple to create, and revenue percentage is automatically calculated based on task completion milestones we set. The automations we've built have saved us meaningful time and given better visibility to other teams across the company.
What do you dislike about the product?
Since it's newer software, there are occasional unexplained glitches — fields won't sort, you refresh and it works fine, or there's a delay in the Slack integration. Minor, but noticeable. Some fields can only be edited in certain views, which isn't always intuitive. The custom reporting also has limitations — you can't combine a date field and a number field into a calculated formula the way you can in a Google Sheet, which limits what we can pull from it. And we haven't been able to sync tasks to Google Calendar, which would be useful for our team.
What problems is the product solving and how is that benefiting you?
Before Rocketlane, keeping clients informed and on track required a lot of manual effort — follow-ups, status updates, tracking down task completion across different tools. Rocketlane centralizes all of that. Our clients have visibility into their own projects, get automatic reminders on their tasks, and can communicate with us directly through a portal that feels professional and on-brand. Internally, our team has a single source of truth for project status, and the automations we've built have reduced repetitive work and improved cross-team visibility. It's made our delivery process more consistent and a lot easier to scale.
User-Friendly with Room for UI Improvement
What do you like best about the product?
I like the ease of having everything in one place with Rocketlane, and I find it user-friendly. Setting up Rocketlane was mostly easy.
What do you dislike about the product?
The flow of the UI is not well organized.
What problems is the product solving and how is that benefiting you?
I use Rocketlane for logging hours, and I like its ease of everything in one place. It's user-friendly.
Smooth, User-Friendly Timesheets with Easy Multi-Project Tracking
What do you like best about the product?
It works smoothly and is very user-friendly.
It also helps prevent data loss in the current session, even when I go back to earlier timesheet records.
Adding timesheets for multiple projects is easy, and the email reminders help me submit on time.
It also helps prevent data loss in the current session, even when I go back to earlier timesheet records.
Adding timesheets for multiple projects is easy, and the email reminders help me submit on time.
What do you dislike about the product?
very rarely while submitting timesheet it gets stuck which can have a scope to improve
What problems is the product solving and how is that benefiting you?
It helps me submit my timesheet on time. It also helps me analyze productivity and review work reports more clearly. It has helped me log hours for each task in a timely way and better understand any additional effort being made. It also helps me review each employee’s efforts more clearly and accurately.
Collaborative, Streamlined, and Truly User-Friendly
What do you like best about the product?
it is collaborative, streamlined and user friendly
What do you dislike about the product?
nothing much - i think it is perfect. less is more always
What problems is the product solving and how is that benefiting you?
it solves the problem of removing manual methods of keeping time records from multiple projects. helps billing and admins process
Seamless Salesforce Integration and Templatized Projects in Rocketlane
What do you like best about the product?
Integration with Salesforce to create projects in Rocketlane. Easy use of templatized projects. Excellent Customer Support. Excellent implementation support
What do you dislike about the product?
Navigation: ie: Cannot set default home page at Projects or click 'back' in browser to get back to prior view of Projects with whatever search I just performed. I always have to click on Project icon again to get there and have to re enter my search criteria
What problems is the product solving and how is that benefiting you?
Automation of Services requests, tracking of presales services workflows. Hoping to see results of hours tracking as more projects are completed
Effortless Project Management with Seamless UI
What do you like best about the product?
I use Rocketlane to track project-related tasks, timesheets, and resource allocation. It effectively solves the problem of tracking project progress. I really like the simple and easy-to-use interface, which makes submitting task updates and timesheets easy and quick. The initial setup was really simple, and the implementation team was very helpful, offering proper training and doubt-clearing sessions once we went live with the software.
What do you dislike about the product?
Right now I have not found any issues with the Rocketlane software. However, I think the UI will improve with time.
What problems is the product solving and how is that benefiting you?
I use Rocketlane to track project tasks, timesheets, and resource allocation. It solves project tracking and progress monitoring. The simple interface makes submitting task updates and timesheets easy and quick.
Awesome Project Management and Fast Support with Rocketlane
What do you like best about the product?
Awesome Project Management Features and nice collaboration with customers.
It was super easy to get going and the customer support solves every question in maximum 3 hours, typically less. I use rocketlane almost every day
It was super easy to get going and the customer support solves every question in maximum 3 hours, typically less. I use rocketlane almost every day
What do you dislike about the product?
To be honest i dont have anything to dislike about rocketllane. Maybe you could say, that it is a bit pricey, but id does offer so many features.
What problems is the product solving and how is that benefiting you?
It is sollving the problem that our customers can onboard themselves into our own software.
Efficient Time Tracking with Seamless Project Integration
What do you like best about the product?
I use Rocketlane for weekly time tracking. It helps us track time spent on tasks and projects in an organized way, improving visibility into how team members allocate their time. Rocketlane makes it easier to manage work and plan by helping with project progress monitoring. The best thing is how easily it integrates time tracking with project tasks to log hours for any particular item. The switch from Tempo/Jira to Rocketlane was motivated by its efficient and simple workflow of projects integration with greater visibility. The initial setup was quick and flawless.
What do you dislike about the product?
Exporting the timesheets could be one thing that can be improved that way anyone could look back at their time logs in past.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us track time spent on tasks in an organized way, improving visibility and project progress monitoring. It integrates time tracking with project tasks effortlessly.
Intuitive UI, Helpful Templates, and Wonderful Automation
What do you like best about the product?
I like the intuitive interface, the user experience is very easy. The onoarding is formidable, templates are very helpful and the automation capabilities is wonderful.
What do you dislike about the product?
The limited reporting limits, but overall is good.
What problems is the product solving and how is that benefiting you?
Project tracking and visibility, the automatisation of routine processes.
showing 11 - 20