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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,794 reviews
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External reviews are not included in the AWS star rating for the product.


    Public Relations and Communications

Best free option

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
I like that Hootsuite is free, easy to use and has a clean dashboard. It separates out your accounts and gives you multiple columns to work with so you can see what you've scheduled, favorited, what's on your home feed, etc. The list feature is also nice if there are a group of people I want to interact with; that way I can just see their tweets/posts live in the columns.
What do you dislike about the product?
I wish keywords and searches could be more refined. Sometimes I have a broad keyword but it shows up in thousands of spam accounts and my search doesn't do much for me. I dislike that it doesn't have that option and I wish it could be used more to help me find content to share and engage with.
What problems is the product solving and how is that benefiting you?
I can easily engage with my targeted audience and schedule posts for throughout the week, saving me enormous amounts of time. It's so nice to know that I am pushing out content and don't have to pause during the day to do it myself!
Recommendations to others considering the product:
Don't forget abut the two-factor authentication on Instagram. Other than that, Hootsuite is pretty easy to navigate.


    Paul D.

Great Collaborative Tool - Lackluster Reporting

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
Leveraging the tool with a larger (10+) person team of social content creators has been a simpler process using HootSuite. The role-based user permissions seem to work well and we have a process that effectively manages the process from start to finish.
What do you dislike about the product?
The biggest challenge we have faced with HootSuite is the reporting functionality. While I can see how it probably meets 90% of their customer needs it lacks the nuance necessary for complex businesses that have multiple go-to-market strategies.
What problems is the product solving and how is that benefiting you?
This tool was put in place almost entirely for process improvement. Reduced overhead upon our social media administrators and a streamlining of our time to market with key messaging.


    Public Relations and Communications

Review

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
The ability to work together and communicate.
What do you dislike about the product?
The cost of the reports is outside monthly fee.
What problems is the product solving and how is that benefiting you?
Manage many social
Media accounts
Recommendations to others considering the product:
This is a great location to see your social media accounts while managing many accounts. It provides an easy flow of all avenues. Reports do cost extra.


    Staffing and Recruiting

Hootsuite- still on top

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
I've had to use Hootsuite for at least 4 different organizations. The consistency of use is what keeps me coming back!
What do you dislike about the product?
I do not like having to use Hootsuite for Instagram! It would be tremendously helpful if there can be a way to schedule posts to Instagram without having to log into IG each time!
What problems is the product solving and how is that benefiting you?
With Hootsuite, we are able to save tons of time by automating our postings. This has freed us up to focus on other aspects of marketing, and allows us to remain relevant to our customer base.
Recommendations to others considering the product:
I would suggest trying their free version, and really commit to using it consistently. In addition to manages postings, Hootsuite is great for being able to manage comments, like other posts and engage with users.


    Religious Institutions

Hootsuite has made promotion easier

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
The scheduling for various platforms has been very useful in reaching a broader spectrum of people. Being able to see when we have messages from the various platforms is helpful as well so that we don't miss requests and inquiries.
What do you dislike about the product?
The layout isn't as intuitive or user friendly as other similar software like Buffer. It requires a bit of a learning curve
What problems is the product solving and how is that benefiting you?
As a non-profit getting the word out is our primary need, and we have been able to cut down on time spent on social media sites (which can also distract from productivity), but we also are able to reach audiences on various platforms from one spot. Replying to requests has never been easier.
Recommendations to others considering the product:
This software is best used to span multiple social media platforms rather than focusing on one platform's target audience.


    Political Organization

Hootsuite is okay but plugin could be better.

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
I liked having the customizable streams and ability to share other people's content within the platform.
What do you dislike about the product?
The chrome plugin was terrible. You can't directly share photos from facebook and the plugin was slow to load. It would also be nice to be able to set up a queue for different schedules on different social media platforms.
What problems is the product solving and how is that benefiting you?
Scheduling different types of content across four different social media channels (particularly Instagram) at different times and frequency between the platforms.
Recommendations to others considering the product:
Try out a few other platforms first.


    Management Consulting

Hootsuite Review

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite has a simple, easy-to-use interface. It allows me to plan social media posts far into the future while simultaneously allowing me to easily monitor various feeds and customer/client interactions.
What do you dislike about the product?
There is nothing I don't like, besides the fact that the website is occasionally glitch (but that could be because of my Internet connection or something...)
What problems is the product solving and how is that benefiting you?
The ability to maintain a constant stream of content; We have benefitted by easily being able to see anyone and everyone who interacts with us on social media in one place, without having to incessantly check.
Recommendations to others considering the product:
It's easy to use, straightforward, and great for beginners and experienced marketers/social media managers alike.


    Newspapers

My Hootsuite review

  • April 13, 2017
  • Review provided by G2

What do you like best about the product?
I think it's really easy and straightforward to use. I used it professional and for my student newspaper in college. It was easy to master at 18 and it continues to make my life easier now.
What do you dislike about the product?
I wish there was one more very basic plan under $10 a month. $120 a year may not seem like much, but when you add to other business expenses...
What problems is the product solving and how is that benefiting you?
The ability to schedule tweets is also a lifesaver for anyone working in social media. In journalism, you have SO MANY stories you need to promote. Being able to schedule posts ahead of time allows us to actually leave our desks once in a while.


    Building Materials

Very helpful to manage multiple social media pages

  • April 12, 2017
  • Review provided by G2

What do you like best about the product?
I like the scheduling aspect, it allows me to schedule my posts out for the weekend without having to be on the actual social media platform
What do you dislike about the product?
That it is a hassle to schedule Instagram unless you download their app, which I haven't. I only use the desktop version.
What problems is the product solving and how is that benefiting you?
It solves having to post on the weekends. The benefits are that it saves time and you can see multiple feeds in one place.


    Renee L.

Social Media Calendar

  • April 12, 2017
  • Review provided by G2

What do you like best about the product?
Ability to schedule posts for the future!
What do you dislike about the product?
Hootsuite cannot post onto Instagram on it's own.
What problems is the product solving and how is that benefiting you?
We are in the primary market of young adults, so having a social media scheduling tool is incredibly important. This allows us to create and schedule posts for the future so we're always generating content. For us, this is crucial to constantly engaging with our demographics. It also allows our corporate company to give us sponsored content!!
Recommendations to others considering the product:
The app makes things really easy, but the online software is even better!!