Hootsuite
HootsuiteReviews from AWS customer
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Easy to Use and Convenient
What do you like best about the product?
The ability to manage multiple accounts in one platform. It's also easy to narrow search results down. Since we're on a college campus, it's nice to be able to look most closely at our local audience, when needed.
What do you dislike about the product?
Limited analytics, especially for Instagram. I know it's difficult for all platforms to pull from Instagram due to limited API. We do most of our Instagram analytics tracking in the native platform due to their launch of business profiles and increased data for companies who convert their account. In the Hootsuite analytics for Instagram, there is an alert stating that they have incomplete data, so there's little value to the information presented. You have to update to a more expensive account to receive additional analytics, and to have the ability to export data (versus a native platform that Facebook that allows you to export what you want from Insights).
What problems is the product solving and how is that benefiting you?
We're able to monitor our brand presence on social media, setting up streams to seek out specific hashtags, key words and phrases, and narrow results down to our local area, if needed. We can also limit accessibility for student team members who may be assisting with social posting. Hootsuite allows you to set up an organization structure that allows us to connect with other departments in our division and create roles for students, limiting their access.
Easy to use. If you are new to social media management, this is a great tool.
What do you like best about the product?
Hootsuite is very intuitive and easy to use. For any person who is managing social media, regardless of experience level, Hootsuite will make your job a lot easier.
What do you dislike about the product?
The design itself looks amateur in some regards. The social analytics are somewhat limited. I don't recommend Hootsuite for social analytics, but for general social media management and tracking instead.
What problems is the product solving and how is that benefiting you?
Hootsuite is great for scheduling social posts and organizing all of your social media channels in one place. My company has a great number of channels and pages to manage, and without Hootsuite it would be extremely hard to post and track streams at once.
Hootsuite: Social Media Management for Dummies
What do you like best about the product?
Easy to use. Great tutorials. Easily set up teams and collaborate and create streams. It offered a lot of channels and was great for scheduling and managing our social media channels. We were able to set up social listening tools. Certification training was a great step for newbies. Made it easier to train new community managers.
What do you dislike about the product?
Analytics reports are kind of a jumbled mess. It's hard to pull data, especially from Facebook. The system for instagram is a little jumbled but I understand that there will not be a solution until Instagram releases the API for the platform. The user interface can look a little jumbled and overwhelming for someone using the product for the first time. As an admin, there were problems adding and removing team members. That part of the system was hard to find. Since I came in after it was set up, I had to go back and do a lot of cleaning up which made it difficult. It should be easier to manage teams and clients.
What problems is the product solving and how is that benefiting you?
Makes it easy to track social customer care and social listening. We were able to add social listening to our list of features for clients and able to add that to our tier client system.
Recommendations to others considering the product:
Super easy to use but expensive if you're going with an enterprise account. If you're a small business, I'd recommend looking at something else. Perfect for agencies.
Easy social media management
What do you like best about the product?
Love filling out Facebook & Twitter posts in the same place and being able to schedule far in advance. Don't have to worry about anything.
What do you dislike about the product?
I don't like that it is difficult to tag certain companies on Facebook. Sometimes I have to go back in on Facebook and edit after Hootsuite posts it.
What problems is the product solving and how is that benefiting you?
Hootsuite helps manage my time and keeps me organized.
Perfect for managing multiple pages at once
What do you like best about the product?
I love that I can schedule content in advance - and that I can create enough content for all of the pages I manage at once across multiple platforms.
What do you dislike about the product?
I do find the way the app interacts with Google+ a little frustration - I wish it was easier to tag other businesses with it!
What problems is the product solving and how is that benefiting you?
Managing multiple clients' social media platforms at once.
Recommendations to others considering the product:
Use this product if you're managing scores of clients at once.
Excellent Program - Would Recommend
What do you like best about the product?
Had very positive experiences using Hootsuite. I would recommend using it to others. I used it to post on Facebook and Twitter.
What do you dislike about the product?
No issues about which to complain. I had a positive experience with the program and do not have any suggestions for improvement.
What problems is the product solving and how is that benefiting you?
I realized the ease of posting on social media with Hootsuite. I frequently posted to two social media outlets at the same time using it.
fantastic
What do you like best about the product?
That I can use it to tweet on the weekends away from the office and qat a scheduled time
What do you dislike about the product?
nothing really, it does everything I need it to do.
What problems is the product solving and how is that benefiting you?
being consistent with my social media posting days and times
Not As Good As Buffer
What do you like best about the product?
Well Hootsuite allows you to schedule social media, which is great if you need to preserve time. However....
What do you dislike about the product?
I originally started with Hootsuite but eventually switched over to Buffer. I found Hootsuite difficult to use and there was a lot of room for user error. Although with some use I'm sure I could have come to like it,, I honestly don't have time for that.
What problems is the product solving and how is that benefiting you?
This help to cut out the time it takes to post to social media throughout the day. You can schedule posts so that you don't have to worry about it later.
Recommendations to others considering the product:
Try Buffer instead.
Great social media management software!
What do you like best about the product?
I love being able to schedule. While there are many other beneficial aspects to Hootsuite, being able to plan posts in advance is amazing.
What do you dislike about the product?
I dislike that Instagram is not able to be used correctly with this software.
What problems is the product solving and how is that benefiting you?
With Hootsuite, we are able to manage our many accounts and track the performance of these posts all in the same software. This allows us to see what we are doing right and what we are doing wrong.
Great for scheduling!
What do you like best about the product?
I love Hootsuite because of the ability to schedule things so far in advance. It is easy to get a whole block of social media content scheduled!
What do you dislike about the product?
I wish the free version allowed you to post to more than three platforms at a time.
What problems is the product solving and how is that benefiting you?
We are posting more social content because of how easy it is to use, instead of going to each site individually, it saves a lot of time.
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