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Hootsuite

Hootsuite

Reviews from AWS customer

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6,811 reviews
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    Non-Profit Organization Management

Small nonprofit user, free version

  • August 29, 2017
  • Review provided by G2

What do you like best about the product?
I like the ability to track all of our social media timelines in one spot, without having multiple tabs open. If I want to retweet something or if something I see makes me want to post, I can always open a tab for that media platform to post more directly. I also love the ability to schedule posts so there aren't awkward gaps in our nonprofits posting timeline. As only one person managing all of our social media, it gives me some flexible to still have posts scheduled for while I'm on vacation or during the weekends. I also really enjoy the link compressor built into Hootsuite's posting.
What do you dislike about the product?
I wish the Hootsuite platform posting mechanisms would resemble each media's type of posting a bit more. I am still hesitant to post something directly from Hootsuite because it is more comfortable to post directly from that platform. The multiple tabs with multiple streams in each can be a bit clumsy. I wish that there was a way to minimize the streams you weren't using at the moment instead of switching tabs all the time, because sometimes I want all Facebook streams or all Twitter streams but sometimes I want all media platforms basic timelines together. It feels a bit awkward to switch from tab to tab to achieve that.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having one person managing all of a nonprofit's social media. Social media platforms frequently integrate and post for each other but we wanted a way to check and make sure that was happening, and moniter all streams at once.
Recommendations to others considering the product:
I recommend that you have one user, otherwise I could see it getting pretty confusing pretty fast and you might have some double posts.


    Marketing and Advertising

Limited Capabilities for Marketers

  • August 29, 2017
  • Review provided by G2

What do you like best about the product?
I enjoy the social media scheduling component. We use Hootsuite primarily for Twitter scheduling.
What do you dislike about the product?
I dislike that it's not possible to preview a post before scheduling. I also don't like there is no functionality with Instagram.
What problems is the product solving and how is that benefiting you?
It allows us to schedule content so we're able to plan ahead for our clients.


    Alexis M.

Hootsuite

  • August 29, 2017
  • Review provided by G2

What do you like best about the product?
I really like that there are ways for you to schedule content for multiple platforms. It is also very easy to see everything in one place. The best part is probably that you can customize your dashboard to be exactly what you want it to be.
What do you dislike about the product?
There is sometimes a lag when more than 1 person is using it. It is hard to determine whether things are actually being saved or not.
What problems is the product solving and how is that benefiting you?
Helps us to schedule content far in advance and see what we have scheduled on multiple different platforms. It has helped us especially because at one point we had multiple people scheduling content.
Recommendations to others considering the product:
USE IT!


    Jesse S.

Reliable and Simple to Use

  • August 29, 2017
  • Review provided by G2

What do you like best about the product?
Never have had any issues. Honestly, only need a couple of the simple features to accomplish everything I need to. Clean feed. Simplicity. My favorite of all social media management platforms.
What do you dislike about the product?
Sometimes the publisher doesn't pull the meta data, which can be a time-eating problem. But I notice the other platforms do this too, so I feel like it's not totally Hootsuite's issue. I wish the Pinterest feature was a bit smoother, but you have to use 3rd party apps to post, which means more subscriptions and more money. Not super ideal.
What problems is the product solving and how is that benefiting you?
We're able to schedule out all of our messages in advance and save tons of time. We can see what our feeds look like before, after, and in the present.
Recommendations to others considering the product:
All the social media management platforms are pretty similar in features, analytics, and publishing. Choose whichever makes you feel most comfortable. Don't see a huge difference and I've used SproutSocial, Buffer, and Hootsuite - so just give the free trials a try and see which feels right.


    Consumer Goods

Easy, integrated, intuitive social media posting!

  • August 29, 2017
  • Review provided by G2

What do you like best about the product?
Easily navigable with built-in link shortener!
What do you dislike about the product?
Pop-up window in which you generate post appears and disappears at top
What problems is the product solving and how is that benefiting you?
Easy social media posting across multiple accounts


    Entertainment

Convenient Posting and Monitoring

  • August 26, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to access all of your social media profiles in one convenient place. You can set alerts, monitor interactions and topics, and schedule your posts to all or select accounts all in one place.
What do you dislike about the product?
Better tracking of trending topics and articles.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it easier to post from and monitor all accounts in one spot.


    Susan S.

Overused complicated

  • August 24, 2017
  • Review provided by G2

What do you like best about the product?
I loved being able to set aside time and schedule posts for my social Media sites all at once
What do you dislike about the product?
It's was complicated. And Facebook started hiding the scheduled pists
What problems is the product solving and how is that benefiting you?
I didn't have no engagement on a certain day because I forgot to post


    Education Management

Easy to manage social accounts

  • August 24, 2017
  • Review provided by G2

What do you like best about the product?
I am fond of the ability to schedule posts, as well as see the pasts posts. Hootsuite has a way of showing you shares that Facebook does not, being more accurate.
What do you dislike about the product?
I dislike the current visual setup, it just seems kind of bulky and outdated.
What problems is the product solving and how is that benefiting you?
The ability to schedule posts is necessary for my job, and makes everything easier to get ahead.
Recommendations to others considering the product:
It's a great program for the price and ease of use.


    Jennifer W.

Hootsuite is SWEET

  • August 23, 2017
  • Review provided by G2

What do you like best about the product?
I enjoy the ability to organize a dashboard for each organization to contain only the platforms for that organization.
What do you dislike about the product?
I am not sure about the analytics and reports because it seems as though you have to pay per report rather than a lump sum for unlimited reports. I may not fully understand the use.
What problems is the product solving and how is that benefiting you?
Time management of social media platforms. It is beneficial to schedule out certain posts ahead of time. I would like to use it more for report gathering, but it is expensive.
Recommendations to others considering the product:
It is a great product for scheduling, but using the analytic and reporting is a little confusing and seems to cost extra. It is free to use this product if you only use 3 profiles.


    Geoff L.

Hootsuite is Real Sweet

  • August 23, 2017
  • Review provided by G2

What do you like best about the product?
It is fairly easy to set up and use the dashboard to initiate the initial settings
What do you dislike about the product?
nothing to dislike !! It just works well.
What problems is the product solving and how is that benefiting you?
It saves me tons of time by autoposting and bookmarking my social activity. Everything I need is right there to virtually automate everything you do in relation social posting and bookmarking.
Recommendations to others considering the product:
Highly recommeded to save time