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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,806 reviews
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External reviews are not included in the AWS star rating for the product.


    Retail

Simple to use but features and reporting need to be updated

  • May 02, 2018
  • Review provided by G2

What do you like best about the product?
Hootsuite is fairly simple to use, which is great for people less experienced with social media management. I like the ability to see a number of streams from each social network at once, and the 'New Post' feature makes it easy to draft your next post while seeing what it's going to look like on someone's screen once posted.
What do you dislike about the product?
A lot of features need updating. The 'New Post' feature doesn't allow multiple photo uploads, you can only see likes on your Facebook posts and not reactions, and the platform in general feels clunky to me. The one other thing I haven't been impressed with is Hootsuite's reporting. It doesn't give me enough value to warrant the money I'm paying for reports... I could do the same reporting by just going into Facebook, Twitter, Instagram, etc. and viewing the analytics. This is the biggest downside for me.
What problems is the product solving and how is that benefiting you?
With the ability to see multiple streams at once, we've been able to realize that one specific area of content for us is getting way more engagement in terms of messages, responses, shares, comments, etc.


    Food & Beverages

Great way to set up social media presence

  • May 02, 2018
  • Review provided by G2

What do you like best about the product?
I really enjoyed that you could devote time to setting you your social media and then walk away and focus on other tasks. You could set up a tweet for later so you could actually get your work done and not be chained to social media responses.
What do you dislike about the product?
I sometimes found it to be a bit confusing and not always user friendly, however each update provided relief to those things.
What problems is the product solving and how is that benefiting you?
It allowed us to have a great social media content, but allowed us to do our day to day jobs as well. It also made it possible to stay under budget with hours and having to hire a social media coordinator


    Writing and Editing

Timesaver for social media posting

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
I like that I can post on both my twitter and Facebook accounts with ease.
What do you dislike about the product?
I don't like having to use a separate app for other social media platforms.
What problems is the product solving and how is that benefiting you?
Scheduling and time saving
Recommendations to others considering the product:
Definitely try it!


    Higher Education

Great insight for social media managers

  • May 01, 2018
  • Review provided by G2

What do you like best about the product?
I love that the free version of the product is insightful and customizable.
What do you dislike about the product?
I personally haven’t experienced anything I dislike.
What problems is the product solving and how is that benefiting you?
Watching multiple social media accounts at once.


    Marketing and Advertising

Its ok i guess

  • April 30, 2018
  • Review provided by G2

What do you like best about the product?
I like having a consolidated view of all my social networks
What do you dislike about the product?
its too simplistic in its analytics I dont get that much value out of it.
What problems is the product solving and how is that benefiting you?
being able to manage and assign tasks and deal with social online interactions


    Jehn K.

Terrific Social Media Management System

  • April 30, 2018
  • Review provided by G2

What do you like best about the product?
The ability to schedule posts, track influencers, have multiple streams for different platforms, and manage multiple dashboards.
What do you dislike about the product?
With all its different benefits, Hootsuite can become difficult to figure out and setting up streams is quite a process sometimes.
What problems is the product solving and how is that benefiting you?
We don't have to post multiple times on different platforms––we just have one post and it goes on multiple channels.
Recommendations to others considering the product:
You'll need the pro version to unlock all its benefits, but it's worth it.


    Sarah H.

A Great Way to Start Off or Grow!

  • April 30, 2018
  • Review provided by G2

What do you like best about the product?
My favorite part about HootSuite is the ability to post the same message across multiple platforms simultaneously. As a small nonprofit without much money for marketing, using 3 social media platforms for free is really all we need at this point in time.
What do you dislike about the product?
Because of the recent privacy concerns related to Facebook, HootSuite doesn't allow pages to be tagged anymore. It's a hassle because I then have to go back through posts and tag them when I didn't have to before.
What problems is the product solving and how is that benefiting you?
A business problem that I've solved with HootSuite is making sure all the posts go out to all the social media platforms we use. Nothing gets left out or unnecessarily duplicated.
Recommendations to others considering the product:
I would definitely give HootSuite a try if you're looking for a great way to implement and monitor social media.


    Non-Profit Organization Management

Hootsuite review

  • April 28, 2018
  • Review provided by G2

What do you like best about the product?
I use Hootsuite primarily for Twitter, but to post Tweets to multiple accounts throughout the day. Hootsuite allows me to schedule Tweets for early in the morning before I get to work, and then once I get to work I can schedule the rest of my Tweets for the day in the morning. That way, I can focus on other things throughout the day. I like that you are able to create lists in Hootsuite so you can easily see users that you actively engage with or would like to engage with. You can easily attach media and shortlinks all within the compose window. Finally, you can respond to Tweets and view mentions and retweets in real time, which is something that is not offered by all social media programs.
What do you dislike about the product?
With the most basic version of Hootsuite that we use, you can only have one user on it at a time. If more log on, it results in being kicked out and occasionally being locked out of the site. I also find that the interface can be a bit overwhelming. Reports also cost quite a bit.
What problems is the product solving and how is that benefiting you?
We use Hootsuite to schedule our social media ahead of time, so that we can focus on other issues throughout the day and week. We can recognize and engage with our donors, and keep track of who is engaging with us!
Recommendations to others considering the product:
Some features of Hootsuite are a little unnecessary for a small team like the one I work in. I think the features would be awesome for a larger team.


    Giuseppe C.

A good all in one social media manager

  • April 28, 2018
  • Review provided by G2

What do you like best about the product?
The scheduling manager and a good overview of all social feed in one-page
What do you dislike about the product?
Can't posting on wordpress and automatically scheduling a post after pubblished
What problems is the product solving and how is that benefiting you?
The social media management


    Gustavo V.

A personal assistant for your network

  • April 28, 2018
  • Review provided by G2

What do you like best about the product?
It's great for organizing my publications, programming them in advance and take out the stress of constantly remember to upload your updates.
What do you dislike about the product?
the interface could be more direct, without so many steps to edit.
What problems is the product solving and how is that benefiting you?
Inmediate response to improve my network through social media. I can organize complete days of networking without stress.
Recommendations to others considering the product:
I think it's worth trying and see how it helps you organizing yourself and make your time more productive.