Hootsuite
HootsuiteReviews from AWS customer
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Interactive UI and Seamless Scheduling with Hootsuite
What do you like best about the product?
I use Hootsuite for everything from scheduling posts weekly to big reveals. The UI is so interactive, making it a great way to schedule many posts at once. The initial setup was exceptionally easy.
What do you dislike about the product?
The spreadsheet to post uploader! I'd love to be able to generate a spreadsheet of posts and upload it to tackle everything for a week at once! This would seriously up my weekly output.
What problems is the product solving and how is that benefiting you?
I use Hootsuite to schedule weekly posts and manage everything from expansion to client management. The customer support is fantastic, and it was incredibly easy to integrate with my existing social media network.
Streamlined Media Monitoring and Easy Post Scheduling
What do you like best about the product?
I like how easy Hootsuite is to use and how quickly I can just pop a post in and it's there. The AI feature is really amazing because it lets me plan posts, gives me ideas, and even provides a caption, which is very useful. Forbs stats is also great because I can easily extract the stats needed for tracking.
What do you dislike about the product?
You can't comment after a post, so you can't comment on your post. Also, for some social media platforms like X (a.k.a. Twitter) and Instagram, you can't verify you've tagged the right person because it doesn't come up.
What problems is the product solving and how is that benefiting you?
I use Hootsuite for media monitoring and scheduling posts. It lets us plan ahead, track market activities, and easily create content with AI-generated captions. It's easy to use and provides useful stats for tracking.
Versatile Tool with Effective Scheduling
What do you like best about the product?
I use Hootsuite for social media scheduling, insights, tracking, analysis, and approval/QA streams. I love that it allows us to schedule posts instead of manually posting, which ensures we're posting at optimal times. It provides detailed insights into post performance and lets us segment content with tags to see what's working well, helping us build a "magic formula" for engaging posts. I like that Hootsuite can be as simple or as complex as I want it to be. It's easy to use for basic functions even if you've never used a similar system before, but you can also dive deeper into its features for a comprehensive view of your social media performance. There's a weekly score on the dashboard providing an overview of content performance, which is immediately available upon login, offering a quick indicator of recent performance without having to go digging around. Additionally, I can customize by tagging each post and building dashboards to compare stats, identifying what's performing well. The initial setup of Hootsuite was very easy.
What do you dislike about the product?
There are occasional bugs, like posts that have been scheduled or approved not going out. Also, there's an annoying glitch where if you're editing a post that's been sent for approval and it's due to go out soon, it won't let you save your edits or approve it in its original form, meaning it expires and needs to be redone. This can be frustrating if you've set up an approval stream as it ends up wasting multiple people's time. There are also occasional drop-outs of connections to social platforms meaning posts don't go out. There's also a slight delay in publishing, for example, if we schedule a post to go out at 2 pm, it'll quite often go at 2:02 or something like that.
What problems is the product solving and how is that benefiting you?
Hootsuite schedules posts for optimal timing and provides detailed insights on performance. It allows content segmentation with tags to refine engagement strategies. I appreciate its balance of simplicity and complexity, letting me grasp social media performance at a glance or dive deeper for specifics.
Streamlined Social Media Management with Hootsuite
What do you like best about the product?
I really love the social listening aspect of Hootsuite. The planner and calendar stand out to me as well; they're different from platforms I've used before, and I really enjoy that. I also like how, on the homepage, Hootsuite offers ideas of things we could post that tie into our current themes, especially since we're in the healthcare and pharmaceutical industry. I really love these features that Hootsuite offers.
What do you dislike about the product?
Personally, the OwlyGPT feature doesn’t provide much value to me at this point, and I find myself utilizing it the least.
What problems is the product solving and how is that benefiting you?
Hootsuite allows us a better view for managing multiple brands' social media and ensures draft posts don't go live without scheduling, helping us navigate compliance checks. Its analytics provide accurate data for our reports.
Great for Scheduling Social Content for companies managing multiple brands
What do you like best about the product?
Hootsuite has been really useful for scheduling social media content across multiple brands that I manage.
I especially like that I can make small tweaks to the copy and the media for each platform, so posts feel better suited to where they’re being published.
I especially like that I can make small tweaks to the copy and the media for each platform, so posts feel better suited to where they’re being published.
What do you dislike about the product?
The number of social platforms you can connect to isn't limitless. Working across multiple brands, we have had to be selective about which channels to connect in our account.
What problems is the product solving and how is that benefiting you?
It has really simplified scheduling across multiple channels, and it’s helped me and my team collaborate more effectively on campaigns. It also makes it easier for us to cover for one another when needed.
Streamlined Social Media Management with Robust Features
What do you like best about the product?
I like that Hootsuite has so many features and an academy to learn and study cases to replicate what works. It allows me to see more than 100 accounts in one place, which is essential for my position, and I can manage social media efficiently, scheduling posts, automating direct messages, and using boost and ads features. The ability to check analytics and have everything organized in one platform is a huge time-saver. The initial setup was really easy, and I find it user-friendly.
What do you dislike about the product?
The percentage of engagement rate sometimes feels inflated for me. I try to understand what is the calculation because sometimes I see a post with 600% engagement rate but only 3 likes, and I always wonder why. I write to the help team, and yes I receive explanation but does look inflated. It can be good to have a better vision of the calculation if needed inside Hootsuite, because sometimes I need to go to the original post in admin view to check if it is real or not.
What problems is the product solving and how is that benefiting you?
I use Hootsuite to manage social media in one place, saving time with features like scheduling posts, managing the inbox, and checking analytics. It keeps all my accounts organized, and I can create content from scratch easily.
Good fit for managing ongoing client work and steady revenue
What do you like best about the product?
I use Hootsuite daily at Infoogy to manage multiple client accounts, and it really helps keep things in one place. I usually batch schedule posts for different clients and then check messages and comments from the inbox instead of jumping between platforms. It saves me a lot of time during busy days.
What do you dislike about the product?
Pricing is the main downside. As we added more clients, the cost started increasing pretty quickly. Sometimes, accounts disconnect which can mess with scheduled posts.
What problems is the product solving and how is that benefiting you?
Most of our core work at Infoogy, is IT services, but social media management is something we offer on a monthly retainer to keep revenue steady, which is most important for small company. Hootsuite helps me stay consistent with client posting without spending all day on it. I just plan content in advance.
Clear Social Media Scheduling, but Unreliable Facebook Posting and Weak AI
What do you like best about the product?
It is useful for scheduling posts on all sosical media platforms. It works on all computers we have. The calendar view for all social media accounts at once is clear to look at.
What do you dislike about the product?
Sometimes the posts just fail to release, especially on Facebook and it leaves to wonder about what are we even paying for.. The AI is lackluster, it doesn't understand what is really going on in the world, or at least in Finland, our place of business.
What problems is the product solving and how is that benefiting you?
It is making easier to release social media posts on multiple platforms at once on a computer, no need to use a phone for writing or adding images. Yay.
Versatile Social Media Tool with Robust Features
What do you like best about the product?
I like the ease of sharing the interface and the option to create custom reports. There are many prebuilt reporting templates that make it easier to create the reports I want. When I'm reporting, it gives me a detailed structure on what to report on. The user interface is quite easy when scheduling content. I can see the entire week to month and easily navigate from one day to another or access anything saved in drafts. The AI assistant is amazing too.
What do you dislike about the product?
I think the reporting could be improved as well. I am not able to export the entire dashboard. So many times I am exporting widget by widget. And I need the entire dashboard exported. So that is something that can be improved. Also, it should allow us to add any widget or customize the reporting dashboard as per our wish with restrictions.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it easy to schedule content, add relevant tags for organization, and access custom dashboards for competition analysis. It also offers sentiment analysis and prebuilt reporting templates, simplifying detailed reporting tasks.
Effortless Social Media Management with AI Insights
What do you like best about the product?
I use Hootsuite for employee advocacy, and it makes the process faster. The AI feature for correcting posts is very cool. I find that it offers ideas about content creation, which is a big plus. The platform shows the history of posts and helps plan future posts, giving access to confirmed and approved posts by the company, which is useful. I appreciate the performance of dashboards as they give a good overview of content performance. The initial setup was very easy.
What do you dislike about the product?
It would be nice to see benchmarks, how my performance is compared to peers.
What problems is the product solving and how is that benefiting you?
Hootsuite speeds up posting, provides AI-corrected posts, shows post history, plans future posts, and gives access to approved content, which is cool. It offers content ideas and an overview of performance.
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