Hootsuite
HootsuiteExternal reviews
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Easy to use, valuable software
What do you like best about the product?
At my company we utilize the Hootsuite Amplify software as well as the social managment software. The Amplify product does a fantastic job of allowing our team to craft the perfect social posts and make it easy for the rest of the team to share our news with the click of a button. As a social media manager, Hootsuite and Amplify make my life easy and help me do the work of 3 people with the scheduling, link shortening, and social calendar functions. Whenever I do have an issue, the customer support is always able to help me resolve me issue quickly.
What do you dislike about the product?
There are times when tagging companies or people on Linkedin within an Amplify post doesnt work, but I'm sure they will work out the kinks soon.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me organize our social calendar and craft social posts within best practices. The biggest problem is solved by Amplify. Before Amplify no one in our company outside of the digital marketing and PR teams shared anything on social media. Now, I have a group of power users who can share all of our company's news and updates on social without fear.
Very Efficient Managment of Social Media
What do you like best about the product?
Hootsuite allows you to very quickly post, and manage all your accounts. I manage 19 at once at it makes it seemless.
What do you dislike about the product?
Sometimes videos that are 16:9 or 9:16 refuse to post becuase it says incorrect aspect ratio for facebook, even though they post there no problem.
What problems is the product solving and how is that benefiting you?
It solves the issue of checking 19 pages for comments and privite messages, as well as mking it so I don't have to switch between accounts or post things multiple times, as it does it all at once.
OceanFirst Bank Review
What do you like best about the product?
What I like about Hootsuite are the publishing and analytics tools. I think in the last year or so the analytics have really improved, which has made it helpful when reporting.
What do you dislike about the product?
Something minor for me is the Insights tool not picking up certain comments or mentions.
What problems is the product solving and how is that benefiting you?
The problem Hootsuite is solving for is the day-to-day of social media. The Bank uses multiple tools daily. Hootsuite does a great job in simplifying.
Ultimate Convenience
What do you like best about the product?
Even just scratching the surface of Hootsuite, it centralizes so many aspects of the various social media channels. Being able to see all posts, messages, and analytics in streamlined ways is such a time-saver for us.
What do you dislike about the product?
The team and account management settings can be a bit buried and not exactly intuitive to find.
What problems is the product solving and how is that benefiting you?
As a holding company, we provide corporate support to our operating companies. Hootsuite allows us to bring our operating companies onboard, provide them assets, provide coaching and best practices, and help them execute their social media content strategies.
Still learning the ropes with Hootsuite.
What do you like best about the product?
I like the Insights and media listening tools.
What do you dislike about the product?
I am finding that it is hard to get customer service on the phone.
What problems is the product solving and how is that benefiting you?
Analytics is the best tool for our use.
Quality Social Media Management Tool with Support to Match
What do you like best about the product?
Hootsuite has been an invaluable tool for our social media management. The platform's ease of use makes it simple for our team to manage multiple accounts across various channels seamlessly. As a franchisor, we appreciate the oversight and control Hootsuite provides, allowing us to maintain brand consistency across locations. The detailed analytics give us meaningful insights into performance and engagement, helping us make data-driven decisions. Additionally, their hands-on support team is always responsive and eager to help, and the supplemental training resources have helped our team continue to grow and sharpen their skills. Highly recommend!
What do you dislike about the product?
While Hootsuite’s analytics provide useful data, the reporting feature can sometimes feel a bit rigid and challenging to customize to our specific needs or missing data. We occasionally find it difficult to adjust reports to highlight the unique metrics that matter most to our franchise model.
What problems is the product solving and how is that benefiting you?
Hootsuite’s support team has been incredibly hands-on in helping us work through some major connectivity issues with Meta and Facebook. The platform’s direct integration and support resources have been crucial in troubleshooting these challenges, allowing us to maintain consistent posting and engagement despite ongoing issues with Meta. Their team has been proactive and responsive, guiding us through complex technical fixes and providing solutions to keep our accounts running smoothly. This level of support has truly set Hootsuite apart as a reliable partner in managing our social media presence.
Business Usage Review of Hootsuite
What do you like best about the product?
I like being able bulk post across multiple platforms.
What do you dislike about the product?
I do think the reporting and analytics could be a little better. When downloding reports, they are not visually appealing and not very functional.
What problems is the product solving and how is that benefiting you?
Its helping me save time by allowing me to post through platform instead of native through each channel.
Hootsuite for Work
What do you like best about the product?
Easy to schedule posts and move them around on the content calendar.
What do you dislike about the product?
Occasionally but rarely my posts fail. I can't schedule to more than one Twitter account.
What problems is the product solving and how is that benefiting you?
Scheduling organic social content and reviewing analytics.
Best social media management platform I've ever used!
What do you like best about the product?
Hootsuite is a fantastic tool for managing social media! Its intuitive interface makes it easy to schedule posts, monitor engagement, and keep track of multiple accounts in one place. The analytics feature is also very helpful, offering insights that make it easier to optimise content. The ability to collaborate as a team is also a huge plus. Highly recommend!
What do you dislike about the product?
The reporting capabilities, though helpful, could offer more customisation options to differentiate between paid and organic media.
What problems is the product solving and how is that benefiting you?
Onboarding of new teams and streamlining workflow.
Great all-in-one social media management product
What do you like best about the product?
It's an easy to use, all-in-one social media management product.
What do you dislike about the product?
No big downsides. There are a few functionalities in scheduling that could improve the experience, such scheduling same post for multiple times/days.
What problems is the product solving and how is that benefiting you?
Hootsuite is providing us with a complete content calendar soultion across multiple platforms, bringing all our out-going messages under a signle view that helps coordinate our campaigns. It's hugely helpful for monitoring and alignment.
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