Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,903 reviews
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External reviews are not included in the AWS star rating for the product.


    Kelly R.

Loyal Hootsuite Customer for 4+ years!

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite allows me to post on Instagram, two Facebook accounts, plus Twitter all at the same time! I have used it for work since August/September of 2020, and it has been a great experience. I never knew programs like this existed until I got into my job as Director of Communications. One of my favorite features is how it suggests optimal times to post, based on the engagement of viewers from previous posts. It is easy to use and very user friendly. Integrating it into my work has been seamless. I highly recommend it!
What do you dislike about the product?
The only two downsides I've experienced is that sometimes accounts will disconnect, although reconnecting them is quick and easy, and items will fail to post for a variety of reasons. When that happens, I just post them or schedule them for later, so that's not a big deal to me.
What problems is the product solving and how is that benefiting you?
Hootsuite is a major time-saver by allowing me to post on all of our social media platforms at once.


    Amanda S.

Effortless Social Media Scheduling and Analytics

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
I find it really convenient that Hootsuite allows me to schedule posts in advance and view their performance, all organized in one place. I appreciate how it's all consolidated with both scheduling and analytics features. It saves me time since I can easily hop into Hootsuite to schedule my posts, and its suggestions for the best posting times are a nice touch.
What do you dislike about the product?
I wish I could schedule stories on Hootsuite. Scheduling Instagram and Facebook stories would be a plus and more in-depth analytics.
What problems is the product solving and how is that benefiting you?
I get to schedule my posts in advance, track their performance, and keep everything organized in one place. It saves me time and suggests the best times to post.


    Jenny T.

Great Software

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it so much easier to schedule my social media across all platforms with ease. It is really easy to use the interface and the customer support has been great
What do you dislike about the product?
I wish that it had a few more features, like being able to add your own music to reels and also text to stories.
What problems is the product solving and how is that benefiting you?
Hootsuite has been great at helping me better understand my audience and how to engage with them at the best times.


    Marketing and Advertising

Hootsuite- Easy to Use and Great Analytics

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use and the custom reports you can create. It's also simply to add your channels to Hootsuite.
What do you dislike about the product?
The downside, is that some videos can not be uploaded for X on Hootsuite, but if you go directly to Twitter, the same videos can be uploaded and scheduled, no problem. Also, some Facebook analytics are no longer available in the report area.
What problems is the product solving and how is that benefiting you?
Scheduling on multiple platforms when desired and prettier reports than Facebook; also a good learning library and help area.


    Nick J.

Good social media content management system

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, lots of great features that make it easy to manage social media accounts.
What do you dislike about the product?
I don't see many downsides, but I occasionally have trouble uploading video so I have to go to the native apps to accomplish this task.
What problems is the product solving and how is that benefiting you?
Saving me time because I'm able to post to all three platforms in one place at one time. I love the ability to edit posts for each platform in one place.


    Marketing and Advertising

Using hootsuite to schedule Social media content

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
The user inteface and expereince is clean and easy to use
What do you dislike about the product?
When content is not posted correctly, e.g I scheduled a carrousel post however only the first slide was posted so i had to manually upload
What problems is the product solving and how is that benefiting you?
Shceduling content on client accounts so i don't need to manually post out of hours.


    Heath D.

Hootsuite is a great social media scheduling tool

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to schedule posts with just a few clicks. Editing scheduled posts is also easy, and the statistics and reports are easy to use and ESSENTIAL to my work. I also like how easy the social listening is via the Streams function. Everything I need is on one console.
What do you dislike about the product?
Frankly, I miss the option of a free account. I can't afford Hootsuite for my personal social media needs, so I'm glad to have access to it for my employer (who pays for it).
What problems is the product solving and how is that benefiting you?
Since X shut down its native statistics feature, there was no way to get the data I needed to measure our success and create strategy. Hootsuite offers thorough and robust stats and reporting features, which saves me a ton of time and enables me to be more strategic about planning posts and content types.


    Elizabeth M.

Makes Managing Subbrand Easy

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
I manage social media for a company with two sub brands, with their own distinct channels, so HootSuite makes it easy to switch between them and monitor them as a collective.

I appreicated the recent update to the anayltics tools - I copy them right into a quarterly report and was complimented on the improvement to my graphics.
What do you dislike about the product?
I find monitoring for related keywords across channels clunky compared to similar tools.
What problems is the product solving and how is that benefiting you?
We try to be where our members are, so are spread across many social channels. Our members are most actvie on Facebook especially, so I like that I can still see their posts and engage without actually having to have Facebook open.


    Cherelynn B.

Hootsuite is a versatile platform with data analytics for social performance - with ease!

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
I've been using the Hootsuite social media schedule service for several years. At first with a free account and then I invested in the paid account for more platform profiles. I find that the data analytics telling me which posts performed well and demonstrating suggested times to increase performance is really helpful in targeting my audience with content they need.
What do you dislike about the product?
In using Hootsuite over the years it has upgraded it's performance. The one thing I don't like is I get comfortable in the rut of how it used to work and when they add features it gives me a learning curve to adapt to the enhancements.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the problem of needing to keep social media accounts current and active across multiple platforms. It is easy to update LinkedIn, Instagram, Facebook, and Twitter for several different brand pages and a personal account. I can schedule out and see a timeline of the hours as well as days and month at a time to be sure that holidays are noted, birthday shout outs are remembered and across the platforms I have engaged, commented and posted all inn one space.


    Genai J.

Streamlined balance of social content.

  • January 24, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is not only entirely comprehensive without training, it also offers many tips, videos, and "academy" opportunities to learn how to best utilize social media for marketing and outsourcing content. The process to post across many platforms is made much more easy through Hootsuite (especially when combined with Canva, not making any money off 'em here, just a huge fan.)
What do you dislike about the product?
While I haven't had an issue posting (scheduled posts have always gone through) it seems I am frequently getting notices that one or another connection is awry.
What problems is the product solving and how is that benefiting you?
Hootsuite is really helping my organization get a better idea of how to raise brand awareness in the modern world. With an oversaturated market of constant content, I am confident that Hootsuite is streamlining our process and boosting our engagement.