Hootsuite
HootsuiteReviews from AWS customer
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Hootsuite Review from a Content Manager
What do you like best about the product?
The approval process as it tracks who has worked on specific posts. As a content manager, I also love that the platform has the ability to build a content library with a canva integration making design processes more efficient.
What do you dislike about the product?
Downside is in previous our team was able to send clients a review link of drafted content and with Hootsuite you cannot send content fore review externally, it all has to be internally which means adding more people into the account AND being charged more.
What problems is the product solving and how is that benefiting you?
Currently it is helping us solve internal collaboration efficiencies, ensuring our team makes less mistakes with approval processes and place while also being able to collaborate and ideate for our clients.
Easy to use software and very helpful tools.
What do you like best about the product?
User friendly and very easy to use. Great features for active communities to use.
What do you dislike about the product?
Limits the amount of uploads in one post. You have to upload only 10 pics at a time.
What problems is the product solving and how is that benefiting you?
Keeps our building active in social senior living communities.
Great tool for social media management
What do you like best about the product?
The ability to manage multiple accounts all in one location. We manage several different brands and it allows us to tackle social posting without continually signing in and rewriting posts.
What do you dislike about the product?
Occasionally it will disconnect from social channel which can be a nuisance however I don't know if that's necessarily and issue with Hootsuite or the platforms themselves. I know Facebook has a habit of updating causing issues.
What problems is the product solving and how is that benefiting you?
I'm the only marketing staff, so it's great to know Hootsuite is working in the background opening up my schedule to handle other tasks.
Easy to use tool
What do you like best about the product?
It's very intuitive and east to use. Very quick turnaround from setting up an account and getting started.
What do you dislike about the product?
It's a little pricey compared to other tools
What problems is the product solving and how is that benefiting you?
Helping me consistently post on social media
Great Customer Service & SMM tool
What do you like best about the product?
The analytics and reporting are great. The customer service is great and having the ability to speak to someone to help with questions is really helpful instead of just being transferred to a bot.
What do you dislike about the product?
The posting tool could be more sophisticated in that the preview screen doesn't show the sizing that you've selected, there also isn't a content preview tool like Sprout Social does where you can preview your content on the grid.
What problems is the product solving and how is that benefiting you?
It's save me time and is accessible to pull reports
Hootsuite is an useful tool to manage my social media planning
What do you like best about the product?
It keeps everything organized, saving me time and effort. I appreciate the ease of scheduling posts and monitoring performance for my social media accounts, all in one place.
What do you dislike about the product?
I do wish there was an option to tag individual colleagues directly, especially when it comes to promote speaking opportunities. Overall, it's a great platform that could get even better with this feature.
What problems is the product solving and how is that benefiting you?
Solving: easy to schedule and modify the same post for different social media accounts.
Social Media Manager Uses Hootsuite
What do you like best about the product?
Most helpful about hootsuite is the ability to schedule multiple things at once and tailor each post for the channel it's going on. I also find the analytics to be helpful.
What do you dislike about the product?
I don't necessarily dislike anything. I do recommend the ability to edit multiple posts at once.
What problems is the product solving and how is that benefiting you?
Efficiency, easy to have things approved and edited.
Brilliant Service!
What do you like best about the product?
User experience like no other, so simple!
What do you dislike about the product?
I wish I could easily analyse comparative years with one click, like the 30 day set time
What problems is the product solving and how is that benefiting you?
They assist in expressing social media results to client. tangible ROI can be shared with client.
Great for scheduling and analytics
What do you like best about the product?
What I find most helpful about Hootsuite is how easy it is to schedule posts to multiple social media platforms at a time.
What do you dislike about the product?
A downside of using Hootusite is connecting Instagram. This is mainly a fault with Meta Business Suite as the linking procedure between Instagram and Facebook has made it hard to use Hootsuite to schedule posts on Instagram
What problems is the product solving and how is that benefiting you?
Hoootsuite allows us to post on multiple social media sites at once and schedule posts for weeks ahead.
Hootsuite: Incredible Tool for Social Media Management
What do you like best about the product?
Hootsuite has transformed the way we manage our school’s social media, becoming an essential part of our daily workflow. It has streamlined our processes and made it much easier to stay consistent and organised.
Getting started was quick and straightforward. We were able to set up our accounts and onboard the team efficiently using the wide range of online resources and tutorial videos available. The dashboard is intuitive and easy to navigate, even for those who aren’t particularly tech-savvy. Since we post daily, this simplicity is key to helping us keep our community engaged and informed.
Integrating our social media accounts with Hootsuite is generally seamless, although occasional reconnections are required.
One of the standout features for us is the approval workflow. As an organisation, it’s critical that we have checks in place to ensure all content aligns with our policies—particularly around safeguarding children. This functionality gives us confidence and control over what gets published.
We also highly value the analytics tools. They provide detailed insights into post performance, audience engagement, and emerging trends. These insights have helped us refine our content strategy—for example, identifying optimal posting times and improving overall reach and impact. As a department, we track and report key metrics monthly, and having everything in one platform makes this process incredibly efficient.
In addition, Hootsuite’s customer support has been excellent. Our account manager, Grant, regularly checks in to ensure we’re getting the most out of the platform and is always available to answer questions. Alongside our quarterly reviews, the team is responsive to any ad hoc queries or requests. This level of support reflects Hootsuite’s strong commitment to our success.
Getting started was quick and straightforward. We were able to set up our accounts and onboard the team efficiently using the wide range of online resources and tutorial videos available. The dashboard is intuitive and easy to navigate, even for those who aren’t particularly tech-savvy. Since we post daily, this simplicity is key to helping us keep our community engaged and informed.
Integrating our social media accounts with Hootsuite is generally seamless, although occasional reconnections are required.
One of the standout features for us is the approval workflow. As an organisation, it’s critical that we have checks in place to ensure all content aligns with our policies—particularly around safeguarding children. This functionality gives us confidence and control over what gets published.
We also highly value the analytics tools. They provide detailed insights into post performance, audience engagement, and emerging trends. These insights have helped us refine our content strategy—for example, identifying optimal posting times and improving overall reach and impact. As a department, we track and report key metrics monthly, and having everything in one platform makes this process incredibly efficient.
In addition, Hootsuite’s customer support has been excellent. Our account manager, Grant, regularly checks in to ensure we’re getting the most out of the platform and is always available to answer questions. Alongside our quarterly reviews, the team is responsive to any ad hoc queries or requests. This level of support reflects Hootsuite’s strong commitment to our success.
What do you dislike about the product?
While Hootsuite has generally been a reliable platform for our needs, we’ve experienced a few minor inconveniences. At times, there are occasional loading delays, which can be frustrating—particularly when we’re working to tight deadlines. These may be linked to our school’s internal network, but they’re still worth noting. That said, we’ve raised this with the support team, who have been responsive and helpful.
There is also room for improvement in the approval workflow. Currently, when a post is submitted for approval, images cannot be viewed in their full, uncropped format. This makes it more difficult to properly assess visual content and ensure it meets our standards. As a school, safeguarding children is a top priority, and we need to be confident that no sensitive information is visible or compromises student privacy.
Introducing a full-view image preview within the approval process would make a meaningful difference, improving both the efficiency and thoroughness of our reviews.
There is also room for improvement in the approval workflow. Currently, when a post is submitted for approval, images cannot be viewed in their full, uncropped format. This makes it more difficult to properly assess visual content and ensure it meets our standards. As a school, safeguarding children is a top priority, and we need to be confident that no sensitive information is visible or compromises student privacy.
Introducing a full-view image preview within the approval process would make a meaningful difference, improving both the efficiency and thoroughness of our reviews.
What problems is the product solving and how is that benefiting you?
Centralised platform: The way it lets us manage everything from one dashboard. We can easily schedule, publish, and keep an eye on our posts across platforms like Facebook, Instagram, and LinkedIn, without multiple logins. This is also applicable to analytics – we can see the "big picture" of post performance, engagement, and more, without having to go through each platform.
Checks: Having the approval workflow in place helps us ensure we are safeguarding children by ensuring no sensitive information is posted on social media.
Checks: Having the approval workflow in place helps us ensure we are safeguarding children by ensuring no sensitive information is posted on social media.
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