Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
643 reviews
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Why would I want my monitoring in the cloud?
What do you like best about the product?
LogicMonitor's deployment gives it a unique ability to alert you if the cloud loses contact with the on-prem collectors. This ability is a huge benefit over pure on-prem solutions i've seen where a catastrophic outage would take the whole system down and no alerts would get out.
What do you dislike about the product?
I feel like I almost always say that IT solutions are overpriced. So, I feel that LogicMonitor is priced a little high. But I have never run a software company so this may be an uninformed opinion. I also wish that they had an entry level solution with fewer monitored devices for a lower cost (they used to). Also, sometimes i struggle trying to tweak monitoring settings. But their support is always very helpful.
What problems is the product solving and how is that benefiting you?
LogicMonitor has given my team peace of mind that we will get alerting for every type of outage that we can think of. Their alert options give us flexibility to escalate as needed which we did not have before.
LogicMonior Review
What do you like best about the product?
Ability to monitor all devices at multiple sites
What do you dislike about the product?
Duplication with VMware Environments, false alerts due to collector issues
What problems is the product solving and how is that benefiting you?
We receive notifications when essential storage volumes are low on space, allowing us to correct before users notice any issues. Being able to track disk usage over time and estimate growth is also benificial
Recommendations to others considering the product:
Ensure you are not overcommiting licenses for VMware or Storage components with mutiltple IP addresses
robust and extremely versitile monitor
What do you like best about the product?
external monitoring, details in reporting, ability to monitor almost anything
What do you dislike about the product?
a bit too complicated and time consuming to get to where you need it to be.not cheap
What problems is the product solving and how is that benefiting you?
Netflow monitoring, has improved visibility for internet usage. SQL monitoring has improved performance adjustments.
LM is very good monitoring tool with many features
What do you like best about the product?
Using LM we are able to see the performance trend across the servers, network devices, AWS cloud instances, our application etc and we can easily catch hold of the issues before it hits production impact.
This will give us tweak our alert thresholds in three levels which is really helpful. We can customize our datasources as per our requirement that will help us create most of our monitoring requirements.
This will give us tweak our alert thresholds in three levels which is really helpful. We can customize our datasources as per our requirement that will help us create most of our monitoring requirements.
What do you dislike about the product?
I know LM is not a log monitoring tool, however I believe if they provide some easy methods to monitor our logs will really helpful. Also in some case we will not get the readily available datasource of some devices, and that is expected. If they provide datasources as per the requirement in timely manner its really helpful.
What problems is the product solving and how is that benefiting you?
Many issues we catch before it impact our production. LM is really helping to improve reliability of our platform.
LogicMonitor rises to the occasion
What do you like best about the product?
LogicMonitor's Out-Of-the-box monitoring for most platforms was a considerable surprise and of a great deal of use. Not to say you don;t need to customize or build new datasources, but for the most part, OOB rocks.
What do you dislike about the product?
Not being able to say, definitively, that such-and-such is available on that platform for that application. A current and centralized list of datapoints that LogicMonitor can provide would help a lot.
What problems is the product solving and how is that benefiting you?
Biggest problem so far has been SNMP traps and filtering and reporting is stale and limited. However, over all its filled the monitoring space well and integrates well (after a bit of work) with SNOW.
Recommendations to others considering the product:
Get it. Try it. Love it.
More than just monitoring with an excellent customer journey
What do you like best about the product?
The software itself works perfectly for our organisation as is contains a lot of features. But besides the software, Logicmonitor does a lot to stay in contact with their customers to try and improve their product with the feedback that they receive. The customer journey of LogicMonitor is one of the best i have seen untill now.
What do you dislike about the product?
The lack of MFA in the software. This is a general concern but because the portal contains a remote desktop functionality, this becomes a real threat without the ability to use MFA.
What problems is the product solving and how is that benefiting you?
The most value is coming from the monitoring of our IT-infrastructure and knowing there is an issue before our end users notice anything.
Logic monitor does what it says it does
What do you like best about the product?
Logic monitor allows me to see the status of my infrastructure on the move and on NOC monitors. It has frequently alerted us to problems before users notice
What do you dislike about the product?
Alerting can be a little too verbose for a single failure (server stops responding and it can trigger alerts for all facets of the server)
What problems is the product solving and how is that benefiting you?
Not needing on site resources to monitor equipment daily has allowed us to grow without needing to do arduous manual daily checks.
Recommendations to others considering the product:
Get started with a real trial to see what it's like rather than reading the literature
Great Product
What do you like best about the product?
very easy to use and troubleshoot with plus the graphs offer a great alternative view
What do you dislike about the product?
some alerts could be better explained and easier to read i.e 'this device has a status of 3'
What problems is the product solving and how is that benefiting you?
it has made it far easier to detect and troubleshoot issues
Very Usefull
What do you like best about the product?
- Email notification based on Severity
- Ability to monitor custom applications
- Dashboard
- Ability to monitor custom applications
- Dashboard
What do you dislike about the product?
Splunk like view
Limited threshold parameters
Limited threshold parameters
What problems is the product solving and how is that benefiting you?
Producton issues. Our monitoring teams are able to monitor system without any application rules based on business and application rules in Logic Monitor
LogicMonitor - Powerful monitoring made easy
What do you like best about the product?
LogicMonitor allows you to setup the framework for monitoring and then easily add in devices as needed. Many of the alerts we wanted were already built by LogicMonitor and either already preloaded or easily imported. The platform also allows highly complex or extremely customized alerts to be built in as needed.
What do you dislike about the product?
Building reports in the platform is sometimes not as detailed as we like, requiring us to use the API to pull data instead.
What problems is the product solving and how is that benefiting you?
Working for an MSP, the ability to setup a framework of alerts we can easily add new devices or even new clients into and customize the alerts as needed is invaluable.
Recommendations to others considering the product:
Talk with support. They are a godsend!
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