Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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LogicMonitor: the easy to configure monitoring platform.
What do you like best about the product?
An excellent platform with which you can configure and collect useful data in just minutes. Something I love is that it is cloud based and low maintenance. Its panels are very easy to configure and customize. LogicMonitor connects very well with the ticket system for creating, updating and closing cases. It has a very intuitive and consistent interface which makes the application easy to use. And what I really like is that if you don't find what you need you can create your own modules, since your panels can generate them with just a few clicks and they appear on the monitor.
What do you dislike about the product?
This is a great monitoring tool, but I think that if they provided some easy method to monitor the records, this would be really useful. And in some cases we don't get the data source of some devices, which should be able to improve it.
What problems is the product solving and how is that benefiting you?
As a monitoring tool, it helps us see where a problem is happening and we can send emails to open tickets for our help teams. It is also used to execute uptime and usage reports for our managers and CEO. LogicMonitor helps us address monitoring problems, especially our physical and virtual infrastructure at all levels.
Recommendations to others considering the product:
LogicMonitor is a relatively very simple platform to implement in a company, since it does not have to require agents in the supervised endpoints, this simplifies its implementation. It is very ideal for medium to large environments, it monitors the most modern IT systems with very flexible alert options. The tracking is extremely accurate and provides an extremely concise dashboard that allows you to monitor all the most critical systems from one location.
Good system for organizations
What do you like best about the product?
Simple adding new devices - just put the address/IP and device will be discovered
What do you dislike about the product?
Only one escalation channel per alert rule. it is a big disadvantage for medium and large organizations which included many technical specialists
What problems is the product solving and how is that benefiting you?
I've created a dashboard which shows me the info about all interested devices
Great Monitoring
What do you like best about the product?
I like that LogicMonitor tracks all aspects of the networks switches and servers. We don't have to figure out what is needed.
What do you dislike about the product?
There is some complexity in the setup and permissions for monitoring equipment that could use clearer directions.
What problems is the product solving and how is that benefiting you?
Historical monitoring is great, you can see trends over time that help solve issue or provide support data for strategic plans.
Recommendations to others considering the product:
Spend some time to take the class and become familiar with how LM works. Better in the long run
IT Employee Experience Manager
What do you like best about the product?
One panel admin console for all. Simple to use.
What do you dislike about the product?
Configure LM is a little bit hard and complicated.You need to have some coding skills.
What problems is the product solving and how is that benefiting you?
It really helps us to monitor the servers health. We receive alerts by email and text.
Good Tool for Monitoring
What do you like best about the product?
Customization options and Dashboards for performance monitoring of the infrastructure.
What do you dislike about the product?
Integration options with ticketing tools. I believe there should be more to that.
What problems is the product solving and how is that benefiting you?
We monitor various matrices and performance of our Production devices. It is very accurate and provide variety of customization options.
Easy to use and maintain, features growing every month
What do you like best about the product?
Simplicity in the UI, and all bulk storage done in the cloud meaning the age old issue of bulky on-premise servers are no longer a bother.
What do you dislike about the product?
Some features lack clarity initially, and the alerting could be improved and more easily customisable. The emailed alerts could be styled (HTML) fairly easily but this feature is still absent.
What problems is the product solving and how is that benefiting you?
We use LM for dashboarding of critical systems end-to-end and finite monitoring of process/tasks. It has helped analiyse netflow on switching to resolve large scale issues also.
Great product and alternative to Zenoss
What do you like best about the product?
Ease of use, intuitive GUI, support for cloud services and website monitoring.
We replaced Zenoss (open source product) with LogicMonitor last year. It's been a great success to date.
We replaced Zenoss (open source product) with LogicMonitor last year. It's been a great success to date.
What do you dislike about the product?
Sometimes it's hard to open links from LogicMonitor in a new Chrome tab.
What problems is the product solving and how is that benefiting you?
All monitoring of our cloud infrastructure hosted in Azure and AWS.
LogicMonitor review
What do you like best about the product?
We use logic monitor for monitoring both cloud and on prem appliances. It is easy to configure and use.
What do you dislike about the product?
None. With the features that I use, I am satisfied
What problems is the product solving and how is that benefiting you?
Problems solved are better monitoring/ alerting system for our appliances
Using Logicmonitor for the past one year
What do you like best about the product?
Easy to use LogicMonitor cloud portal. Timely updates to the product. Easier to add/manage devices.
What do you dislike about the product?
Alert tuning on the LogicMonitor platform could be improved.
What problems is the product solving and how is that benefiting you?
Easy to manage all our Server and Network devices within a centralized platform. Vastly improved our network monitoring ability.
LM Experience
What do you like best about the product?
I love the graphs and the historical data to troubleshoot the issues.
What do you dislike about the product?
Not pleasant experience when we have a collector issues which triggers no data alerts
What problems is the product solving and how is that benefiting you?
Quick escalations to appropriate teams to resolve the issue. Its east to setup monitoring on devices and friendly support staff for the help!
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