Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Intelligent and easy to use
What do you like best about the product?
The upsides to LogicMonitor’s for me are the flexibility when it comes to being able to create logic modules for custom monitoring, also how easy the panel is to use which makes the process of explaining to someone how to use the panel and best practices much easier. Dashboard creation is very easy and can provide useful information to a wide array of people from anyone dealing with this on the technical side (NOC etc) to dashboards for SDM's
What do you dislike about the product?
Some limitations on RBAC with logic modules, some missing features also that could improve day to day work in the panel (being able to select instance groups when creating dashboards rather than just the individual instances)
What problems is the product solving and how is that benefiting you?
Being able to monitor much more than we have ever have with any other monitoring tool we have used. Flexibility to integrate with other software tools.
Recommendations to others considering the product:
If you are currently using old monitoring software that does not quite meet your monitoring requirements/does not have the flexibility for you to create your own modules to monitor software I would recommend looking into LogicMonitor as your next potential monitoring software. On top of this the UI is very easy to understand and use for people of a range of levels and understanding
LogicMonitor gives Great Dashboards and Best Monitoring
What do you like best about the product?
Logicmonitor is the best solution for Infrastructure Monitoring. It has great functions which other tools doesn't. I like the various Dashboards which we are using in our company. It gives the user ability to add bulk of nodes or applications using ip range. Even client URLs are monitored in smart way. It's the best solution.
What do you dislike about the product?
Somewhat it requires the expertise on different monitoring protocols due to which new IT analyst could find difficulty to manage altering and Dashboard.
What problems is the product solving and how is that benefiting you?
We are getting alerts even through text messages on our mobile phones which is the best thing. We then get jump to the Bridge calls immediately even when we are not on pur systems
Recommendations to others considering the product:
Good Infrastructure monitoring tool
Reviewy review
What do you like best about the product?
I like that logicmonitor as it is a coding platform that also monitors
What do you dislike about the product?
I dislike that you cannot easily reference previous datapoints when you are developing datasources
What problems is the product solving and how is that benefiting you?
We are writing integrations between many of our systems, with logicmonitor feeding a lot of data.
Logicmonitor efficiency
What do you like best about the product?
It alerts us when devices or servers go down which helps us maintain stable environments for our clients.
What do you dislike about the product?
Big learning curve to fully utilize Logicmonitor in clients environment.
What problems is the product solving and how is that benefiting you?
24/7 monitoring on devices and servers. Keeps up to date on the health of all devices.
Fantastic monitoring tool for your full-stack!
What do you like best about the product?
LM comes with a bunch of pre-built "datasources" to help get you rolling early. But the fact that they provide great documentation and support to create your OWN datasources makes the product so much more viable for power-users. Out of the dozens of tickets I have opened with LM, I have never had an issue with Support not assisting me solve my problem!
What do you dislike about the product?
The frontend is a little dated. As of Jan-2020, they're actively working on improving the styling to make it more modern, so that's promising.
The limitations with collector sample timing is also somewhat disappointing. Currently, we can only sample a resource every 1 minute. For servers, this may not be an issue - but networking gear, 60 seconds is an eternity. Would be awesome to see improvements made to SNMP monitoring on specific network gear to allow for more granular sampling rate.
The limitations with collector sample timing is also somewhat disappointing. Currently, we can only sample a resource every 1 minute. For servers, this may not be an issue - but networking gear, 60 seconds is an eternity. Would be awesome to see improvements made to SNMP monitoring on specific network gear to allow for more granular sampling rate.
What problems is the product solving and how is that benefiting you?
Companies usually jump into deploying new technology without considering how to monitor and alert on it. LogicMonitor simplifies that process tremendously. But what most companies then fail to do is collect metrics on that data over time and analyze what is normal or an anomaly. With LM, that is baked in from the start.
We have used LM to see poor response times in services that we never knew were an issue - and resolved them!
We have used LM to see poor response times in services that we never knew were an issue - and resolved them!
Recommendations to others considering the product:
Be comfortable and familiar with scripting languages. The extensibility of LM is its truest power - being able to write custom datasources really exposes what it can do!
Logicmonitor, a review story
What do you like best about the product?
The flexibility of LM is quite good, property sources are fantastic for inventory.
What do you dislike about the product?
It's more difficult than I like to update instance level properties for creative use cases.
What problems is the product solving and how is that benefiting you?
Ingesting more information than we had with any other monitoring platform.
Recommendations to others considering the product:
It would be important to have multiple people willing to tweak the product to your needs.
Very fluid and extensible product!
What do you like best about the product?
My favorite part about LogicMonitor is the ease of extending my monitoring capabilities, and to be perfectly honest - the properties. The ability to manually and automatically create properties to "tag" almost anything in the portal is an under-appreciated feature.
What do you dislike about the product?
There are some UI changes that could be made, and it would be nice to see more consistency in the design / function of all parts of the portal (specifically I am thinking of LogicModules, Collectors, and Resource/Websites).
What problems is the product solving and how is that benefiting you?
We are monitoring 90+ of our customers inside of LogicMonitor and constantly expanding our monitoring footprint to proactively identify incidents prior to them becoming problems. One such example is monitoring GoDaddy CNAME records and the corresponding CNAME records in Route 53 (AWS), and alerting if there is a mismatch.
Recommendations to others considering the product:
Make sure you take time to identify who will be administrating the product, having a small team of 2-3 people as custodians of the portal helps keep it consistent and organized until automation can be applied to it.
Proactively Awesome
What do you like best about the product?
It's a very detailed monitoring system that allows my team to visualize and resolve issues before they actually become issues.
What do you dislike about the product?
Nada. LogicMonitor seems to check all the boxes for our purposes
What problems is the product solving and how is that benefiting you?
Config change management, Network and disk space usage, error counting... everything we need to proactively catch resolve issues
Recommendations to others considering the product:
Not only does LogicMonitor proactively monitor most devices out of the box, but the ability to customize datasources gives you full control over your entire environment. The alerting features integrated in LogicMonitor gives any organization the ability to customize rules and escalations, including web, text, email and phone updates. If performance is what you are seeking, LogicMonitor not only runs efficiently in any environment, but it will also monitor and report web, database, applications and infrastructure in real time. The collectors are easy to setup and 98% of the LogicMonitor environment run virtually by LogicMonitor. If you are seeking a pain free monitoring solution that can monitor usage and performance of physical infrastructure, applications, api, web and resources, then LogicMonitor is the perfect solution for any size organization and enterprise.
LogicMonitor. An elegant solution to managing your IT environment
What do you like best about the product?
I appreciate the streamlined nature LogicMonitor offers. It's surprisingly easy to set up and configure monitoring for our environment.
What do you dislike about the product?
The reporting functions could stand to be expanded on. You are limited somewhat in what you can do.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows us to monitor multiple client systems with one tool. It allows our NOC and engineers to have a single pane of glass experience across multiple environments.
Great monitoring solution!
What do you like best about the product?
Great monitoring out of the box. Lots of options for customization and fine-tuning.
What do you dislike about the product?
The granularity of options sometimes make it difficult to achieve a seemingly simple desired effect.
What problems is the product solving and how is that benefiting you?
Infrastructure and website availability, primarily. Proactively responding to issues.
Recommendations to others considering the product:
Evaluate your options, but if LogicMonitor appears to meet your needs, I believe you will be happy with it and the support.
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