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MaintainX

MaintainX, Inc.

Reviews from AWS customer

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1,486 reviews
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    Entertainment

Quick and easy to use service that has a variety of applications in my workplace.

  • September 23, 2022
  • Review provided by G2

What do you like best about the product?
The inventory system is great. Simple to use and has many different options. I am using it for not a typical case of tracking costumes, props, and set pieces for a theater company which I do not feel was an initial use case scenario, but the system fit very well.
What do you dislike about the product?
Navigating around the mobile app menus is sometimes a bit cumbersome. You eventually get what you need but it occasionally feels like you took the long road to grandma's house to get there.
What problems is the product solving and how is that benefiting you?
We are now able to search and track our props, costume and set inventories from our computers and keep track of items that are rented out and very easily return them when they come back.


    Automotive

MaintainX - User Focused CMMS

  • September 14, 2022
  • Review provided by G2

What do you like best about the product?
MaintainX is a growing software; new features were released as implementation was ongoing. MaintainX is user-friendly, and the implementation process was simple. The account management team ensures that MaintainX is meeting your unique needs.
What do you dislike about the product?
There are no direct downsides to using MaintainX. All issues we have had have been addressed, or solutions are being considered for future releases.
What problems is the product solving and how is that benefiting you?
MaintainX allows us to standardize and digitize our maintenance process. This is preferred for our business, as it allows us the option to integrate with other systems and to feel secure about growth.


    Mike M.

Maintain X is a great SaaS Equipment Maintenance App

  • September 13, 2022
  • Review provided by G2

What do you like best about the product?
It saves time and removes our old paper trail method of equipment assets and work order maintenance.
What do you dislike about the product?
Some options are still in the process of improvement from their engineering team but they never stop taking our feed back to get their app even more better and efficient for future updates.
What problems is the product solving and how is that benefiting you?
Managing all our equipment assets in one place with QR codes generated for every machine for tracking.


    Ty A.

Great for any company

  • September 12, 2022
  • Review provided by G2

What do you like best about the product?
I like the MX is very flexible in what it can do for your business with its different forms, procedures, time tracking, teams, and more. The ability to make comments and track progress on work orders is a big plus.
What do you dislike about the product?
What I wish we could change is the layout of some procedures, I wish there was a way to modify procedures in a custom way in order to fit certain requests properly.
What problems is the product solving and how is that benefiting you?
MX is allowing communication to be done between employees about maintenance and work duties. The ability to add photos, documents, etc allows us to not forget a single detail.


    Doug L.

Very easy and organized

  • September 09, 2022
  • Review provided by G2

What do you like best about the product?
MaintainX put all of our manual maintenance records into one, easy to access, location where key employees can communicate and initiate needs.
What do you dislike about the product?
So far, everything works perfectly as we expected.
What problems is the product solving and how is that benefiting you?
MaintainX is keeping our maintenance department on task and simply tracks completed PM's


    Facilities Services

What all maintenance operations need

  • September 09, 2022
  • Review provided by G2

What do you like best about the product?
I like that I can organize my day by priority; I don't have to listen out for a walkie-talkie or make sure the channel doesn't switch. The best part is you can give/get detailed pictures
What do you dislike about the product?
I don't dislike anything so far, but i haven't been using it that long
What problems is the product solving and how is that benefiting you?
It's solving problems of things not being fixed because a call was missed or didn't go through. It allows you to see the issue before you get there


    Jeff B.

Great product... Great consumer service

  • September 08, 2022
  • Review provided by G2

What do you like best about the product?
convenient
Cost to use the product is very reasonable
Consumer service
Simple to operate
What do you dislike about the product?
I have not found one. If there is one consumer service would help solve it.
What problems is the product solving and how is that benefiting you?
Tracking work orders


    Randy F.

I use for maintenance purposes and its so reliable

  • September 08, 2022
  • Review provided by G2

What do you like best about the product?
The trackability and reliabilty of data logging.
What do you dislike about the product?
Unable to put full part numbers in pm completion for product used(example) hydraulic filters
What problems is the product solving and how is that benefiting you?
Helps us easily track and log repairs and pm's on equipment


    Recreational Facilities and Services

Great Tool!

  • September 03, 2022
  • Review provided by G2

What do you like best about the product?
MaintainX is a great tool to consolidate all of our business’s maintenance needs. Communication, creation of work order, resolving time, ability to clock in time used to complete work order, etc have all been amazing! Thank you MaintainX for helping our business solve its issues in a timely and easy manner!
What do you dislike about the product?
With the communication aspect, as far as comments on work orders go, it doesn't seem that there are notifications for it. It would make it a lot easier to communicate if you didn't have to check the app as frequently for updates etc.
What problems is the product solving and how is that benefiting you?
We have a lot of general maintenance related problems as well as work specific problems. Examples include paint chipping or an arcade game not working. With MaintainX, business performance has been off the charts and our personal business reviews have been amazing because of this tool!


    Machinery

Very useful and simple to use

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
All the options we have to customize the app
What do you dislike about the product?
nothing, evertyhing is working very well
What problems is the product solving and how is that benefiting you?
We have a lot of work orders and it is very easy to be lost we the invoices. MaintainX help us a lot in this aspect