MaintainX
MaintainX, Inc.Reviews from AWS customer
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Intuitive Maintenance Management System
What do you like best about the product?
I was looking for a CMMS that was very intuitive and Mobile native. Other systems I used in the past were terrible on the mobile side. MaintainX is a very nice mobile platform for technicians, with an even better desktop app for administration
I also really liked how they allowed full use of the app for an extended period to test it before purchasing. Otherwise, I needed a simple way to track various types of work requests across multiple campuses.
MaintainX does all these things well and is easy for the technicians to learn to use, even without training. Customer service has been very helpful in the few instances when I needed guidance.
I also really liked how they allowed full use of the app for an extended period to test it before purchasing. Otherwise, I needed a simple way to track various types of work requests across multiple campuses.
MaintainX does all these things well and is easy for the technicians to learn to use, even without training. Customer service has been very helpful in the few instances when I needed guidance.
What do you dislike about the product?
I haven't found any downsides yet. As a small non-profit organization, the price per full user is higher than I would like but is competitive within the industry.
What problems is the product solving and how is that benefiting you?
It provides an efficient way to manage, track, and assign work within the facilities maintenance and logistics organization. It provides an easy platform for users to view, update, and log work orders from their mobile devices.
Quick Load Times, accessible everywhere. Makes people happy
What do you like best about the product?
The ability to communicate, in app, about the status of a work order is invaluable. I'd love to see a chin-of-custody feature that is relayed to the requestor.
What do you dislike about the product?
Requestors really want their work orders to be high priority. Having an internal and external priority designation might be confusing, but it might help to keep people happy while giving a clearer picture of what is actually going on internally.
What problems is the product solving and how is that benefiting you?
Communication has dramatically improved in the organization.
Very useful App!
What do you like best about the product?
The App is useful in the sense for the business I work for in that it is an excellent way for communication between offices when I'm not at the site, and issues need addressed!
What do you dislike about the product?
With our uses, I really haven't found those dislikes yet. The App offers a lot of information to provide to management.
What problems is the product solving and how is that benefiting you?
MainintainX definitely provides critical information between offices for day to day operations. Maintenance issues and building repairs, leading to better conditions within the offices.
Love the acountability
What do you like best about the product?
Enjoy that i am able to see whats going on when i am out of office.
What do you dislike about the product?
Wish it was easier to use on our tablets.
What problems is the product solving and how is that benefiting you?
Being able to see what orders are needed and when they are getting done.
A new way of managing our work
What do you like best about the product?
The user interface is very familiar and intuitive. Ability to create, access and track work orders and procedures all in one phone based app.
Our previous system was very confusing and non relatable
Our previous system was very confusing and non relatable
What do you dislike about the product?
So far, not much! Direct access to a desktop camera would be beneficial for entering parts into inventory.
You have to exit say, parts inventory, then go back into it to see your updates have taken place.
You have to exit say, parts inventory, then go back into it to see your updates have taken place.
What problems is the product solving and how is that benefiting you?
All of our work flow. Writing procedures, generating work orders, parts inventory, communication across different parts of the business.
I feel we are keeping track of what has been done and it gives us a plan to follow for our work.
I feel we are keeping track of what has been done and it gives us a plan to follow for our work.
The Northwest Gardener
What do you like best about the product?
Being able to keep track of all our equipment and when they need service
What do you dislike about the product?
Not being able to shuffle things around on the calendar more easily. Drag and drop
What problems is the product solving and how is that benefiting you?
Keeping us on track with preventative maintenance.
It is the easiest maintenance software I have used.
What do you like best about the product?
Meter tracking, parts Inventory. work order tracking is simple & the overdue work orders
What do you dislike about the product?
Nothing really, it is all good. Everything works together & let you know everything.
What problems is the product solving and how is that benefiting you?
It is tracking my work orders & PM's due dates.
Smooth and clean interface
What do you like best about the product?
The App is very friendly and easy to use
What do you dislike about the product?
the communication between inventory and the PO function is not very smart, some improvement is needed.
What problems is the product solving and how is that benefiting you?
The biggest problems that maintainx solving is to creat and organize work orders
Excellent CMMS application for all competency levels
What do you like best about the product?
User friendly interface and excellent response from support.
Startup and transistion was an ease for the organization
Startup and transistion was an ease for the organization
What do you dislike about the product?
Unable to customize specific reports. Will to see drag/drop buttons to customize specific reports.
What problems is the product solving and how is that benefiting you?
Creation of new interfaces/ modules
Very good CMMS software to log activity and create reporting on the company maintenance activities.
What do you like best about the product?
It is pretty flexible. We have adapted the custom fields and processes to what we need to record for each maintenance ticket. These can easily be retrieved in report format to provide internal leadership.
What do you dislike about the product?
Many suggestions for improvements to the software have been submitted. I do believe these suggestions are making their way to engineering to review, however, we never know if they are being considered or are being worked on.
What problems is the product solving and how is that benefiting you?
MaintainX is helping us organize our efforts on a daily basis. Before we implemented MaintainX, many of the tasks were transmitted to the techs via email or face-to-face. Now we can distribute tasks quickly, easily, and with all the details on the MaintainX webpage.
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