MaintainX
MaintainX, Inc.Reviews from AWS customer
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What a great product for organizing work to be done!
What do you like best about the product?
MaintainX is a great way to organize work that needs to be done daily. The fact that it is paperless just makes it so much better. If we need access to a work order in the future, it is easy to access.
What do you dislike about the product?
We could use more free services with the basic plan.
What problems is the product solving and how is that benefiting you?
It is giving us an electronic paperless way to handle work that needs to be done daily.
Very reliable
What do you like best about the product?
Everything is helpful from reporting and complete details of trouble shooting and preventive maintenance.the upside is gchat merging where we can discuss the problem of machine using created ticket
What do you dislike about the product?
I dont see any unhelpful at maintain x.I dont see any downside keep improving nice work!It will be better if you improve more in anticipating real time or tracing time cheating.
What problems is the product solving and how is that benefiting you?
Maintain x help us communicating problem in real time it helps to solve by brainstorming because we can discuss problem in Gchat while raising work order.Out business performance really increase thank you for your great creation.
Extremely convenient for on-site maintenance
What do you like best about the product?
Ability to receive work orders fast from Staff. MaintainX is very easy to use and gives us the ability to track multiple issues at the same time.
What do you dislike about the product?
I'd like the ability to go back into completed work orders to modify information unavailable at time of work.
Ability to retrieve "done" orders within the same day
Ability to retrieve "done" orders within the same day
What problems is the product solving and how is that benefiting you?
Tracking our maintenance issues in "real" time. Ability to take before and after photos.
Productivity has increased as I am able to plan work orders throughout the day for maximum proficiency in completion of work requests.
Productivity has increased as I am able to plan work orders throughout the day for maximum proficiency in completion of work requests.
Great user friendly interface for the facility maintenance team
What do you like best about the product?
The best thing about the system is the flexibility is blending MaintainX in to your platform. I enjoy the ease of finding information and the detail tracking with in the system. Being in the maintenance field for over 25years this is one of the best platforms for tracking preventative and reactive maintenance.
What do you dislike about the product?
The search function is limited to titles only at this time there's lots of work around but an advanced search function would be desirable for user friendliness.
What problems is the product solving and how is that benefiting you?
Communication is probably the best part of this system. The tracking allows you to see what and when things happened allowing team members stay updated on progress or lack of progress.
MaintainX has completely changed the way we manage maintenance.
What do you like best about the product?
Millwrights are being held accountable for jobs that needs to be done
What do you dislike about the product?
No dislikes The program is working very well for us
What problems is the product solving and how is that benefiting you?
PM Maintenance
professional and user friendly
What do you like best about the product?
The flow from request to work order is very simple and user-friendly. Data analysis and connection with ERP are very simple.
What do you dislike about the product?
Printout of the reporting could be improved
What problems is the product solving and how is that benefiting you?
MaintainX helps to track the breakdown and support decisions about maintenance/replacement activities
MaintainX is easy to use
What do you like best about the product?
Work orders are easy to create and complete.
What do you dislike about the product?
I haven't found any yet as the software is new to us.
What problems is the product solving and how is that benefiting you?
MaintainX is able to upload photos from my phone to work orders
Exceptional
What do you like best about the product?
Customer service they have been very responsive and helpful. They say they will answer in 3 mins and they do
What do you dislike about the product?
N/A, Since we have been using the system, I have not had one issue
What problems is the product solving and how is that benefiting you?
When I first accepted this position at the Church, everything was done by word of mouth and scraps of paper. MAintainX has given me a simple, easy-to-use and understandable way to track our work and communicate costs and work performed.
The Pastors like it for the ease of submitting a W/O for the work they need and the communication it provides.
The Pastors like it for the ease of submitting a W/O for the work they need and the communication it provides.
By far the best work order app on the market!
What do you like best about the product?
I worked for a service contractor who implemented maintain X. When I left that company and started my new job at a facility, I Immediately saw the need for maintain X. Thankfully we have it here too !
What do you dislike about the product?
Honestly I can complain about a thing !
If I was forced to choose it would be to have more options with the priority of work orders. Not just medium, high, ect ect
If I was forced to choose it would be to have more options with the priority of work orders. Not just medium, high, ect ect
What problems is the product solving and how is that benefiting you?
They are allowing the facility I work at to track maintenance and work being done on various locations and equipment. The time savings do to the phone app is awesome!
Easy to use, great for tracking work requests
What do you like best about the product?
MaintainX makes it very east to track Work Orders from request to completion
What do you dislike about the product?
It would be helpful to have better notifications and reminders about overdue items, and about work requests that have not been approved yet.
What problems is the product solving and how is that benefiting you?
It makes it easy to create a traceable record of break / fix items for out school. Very easy for Admin and Faculty at the school to request repairs
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