MaintainX
MaintainX, Inc.Reviews from AWS customer
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very usable and very used in my company while troubleshooting
What do you like best about the product?
Checking per checklist, and very comfortable to use every day.
What do you dislike about the product?
Nothing because this app is usable every day.
What problems is the product solving and how is that benefiting you?
This app has a feature that reminds you if you forget to check the machine.
Efficiency
What do you like best about the product?
You can upload photo and video and other options. You can stop or offline a specific machine down time. You can store multiple items in inventory.
What do you dislike about the product?
I haven't have one yet As far as I concern.
What problems is the product solving and how is that benefiting you?
Machine trouble and instant decimation of information.
Flexible and Organize
What do you like best about the product?
Setting maintenance schedule and procedure
What do you dislike about the product?
Need improvement on schedule setting based on days to chosen
What problems is the product solving and how is that benefiting you?
Engineering and Maintenance
Maintainx makes managing work orders and spare parts tracking easier
What do you like best about the product?
Work Orders are organized and can be modified based on what you want
Accessible procedures and can modify easily when needed
Easy tracking of Spare Parts
Easy download of reports
Customer support is great and adjusts program into our needs
Accessible procedures and can modify easily when needed
Easy tracking of Spare Parts
Easy download of reports
Customer support is great and adjusts program into our needs
What do you dislike about the product?
Not able to identify who exactly did on a team
"Hold" time adds to "in progress" time after "done" then "in progress" again
Need to "in progress" work order when adding spare part then the time done before in progress again is added.
"Hold" time adds to "in progress" time after "done" then "in progress" again
Need to "in progress" work order when adding spare part then the time done before in progress again is added.
What problems is the product solving and how is that benefiting you?
Additional criteria, able to identify easily
Can modify dashboards
Can modify dashboards
An intuitive experience!
What do you like best about the product?
What I like best is how easy it is to use. The work flow is super straightforward and the customer support is awesome.
What do you dislike about the product?
Nothing. Everything is good. The system is very smooth
What problems is the product solving and how is that benefiting you?
It is helping to improve efficiency in our maintenance department.
Fastest customer support I've received!
What do you like best about the product?
Our account representative, Carl, is always responsive with helping us utilize the system to the fullest, and he's patient when training us on the different functionality. A breath of fresh air from a support team, finally!
What do you dislike about the product?
I wish the procedures could be assigned to an individual, instead of attaching them to work orders.
What problems is the product solving and how is that benefiting you?
Keeping track of work flow and ensuring employees are completing their daily tasks.
Easy to use and easy to customize
What do you like best about the product?
The ease of use is the best feature. Most features are very straight forward, and any questions are taken care of quickly with built-in support features.
What do you dislike about the product?
It would be nice to export data collection in graph form along with the pdf text.
What problems is the product solving and how is that benefiting you?
The data collection has allowed for restructuring our PM plans and increased our OEE on several pieces of equipment.
MaintainX is completely changing the way we do things in the BEST way!
What do you like best about the product?
How quickly they can customize and add any feature we describe!
Me- Being able to do this would be helpful
2 minutes later
MaintainX- refresh your browser
Wow!
Me- Being able to do this would be helpful
2 minutes later
MaintainX- refresh your browser
Wow!
What do you dislike about the product?
Not being able to see upcoming scheduled work orders as an admin if I hide them until closer to the due date for the techs. But I am probably doing something wrong
What problems is the product solving and how is that benefiting you?
Helping to connect our locations and keep us all on the same page with our maintenance. I see more of our departments using MaintainX very soon.
Easy access by cell and laptop, fast update of data....
What do you like best about the product?
The most helpful ad using this everyday application is uploading text and pictures instantly with notes, and MaintainX makes them accessible to all in the group at the moment.
What do you dislike about the product?
I've been using it for over six months, and I can not complain.
What problems is the product solving and how is that benefiting you?
Correct transfer of the information between all team members at the same time. Saving time and misunderstandings. That helps us save time and be more productive with the participation of every concerned member.
Responsive Customer Service
What do you like best about the product?
They took time with us to explain how their product differed from our current solution. They gave us easy to use tools to transfer the files, and have been very responsive when we have had questions.
What do you dislike about the product?
There are a couple of interface challenges that they have agreed to look at for us. They were open to making changes to meet our needs and also honestly told ous of areas where we would not see changes.
What problems is the product solving and how is that benefiting you?
We manage work orders for 15 employees in 7 buildings across our campus. MaintainX allows us to quickly make changes to the person assigned to the work order and when the work orders need to be completed.
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