MaintainX
MaintainX, Inc.Reviews from AWS customer
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New user to MaintainX
What do you like best about the product?
Our company went with the Enterprise subscription, and with this, we are delighted with the ability to customize the layouts and settings. At the Go-Live meeting, I asked about changing on feature and our account manager implemented the change that day.
What do you dislike about the product?
At this time, I have not come across any items I dislike.
What problems is the product solving and how is that benefiting you?
We did not have a handle on our parts inventory; sometimes, our techs would go to fix a problem, and the needed part was not in stock because they did not inform anyone that they took the last part at the previous repair. With the inventory part of MaintainX we will be notified when key parts have reached the restock level.
Maintain X will lead you to success
What do you like best about the product?
Maintain X has helped us digitize all our work orders and procedures in an easy-to-view platform. It is an excellent MMS platform, and the reporting feature that comes standard with premium offers many useful data points.
What do you dislike about the product?
The dashboard customization options can be added; having more than three viewing options for work orders would also be nice.
What problems is the product solving and how is that benefiting you?
Digitizing all our work orders helps with keeping track of incoming work orders and planning repeating work orders for preventative maintenance. This has helped my company tremendously with managing incoming work requests.
Found a very useful platform for Inventory & Dispatching work orders.
What do you like best about the product?
Finding what we have as Inventory and being able to control the in and out of Machines from the shop to a specific Location.
What do you dislike about the product?
From the first moment we started using MaintainX, we had no problems, and now it seems that we are not using it to its full potential.
What problems is the product solving and how is that benefiting you?
The connection between inventory and location and calendar and when a job needs to be finished not letting you close the work order until it's all filled out.
The software is excellent and the customer service is second to none!
What do you like best about the product?
The ease of using the program. The software makes completing PMs easy and allows us to track our progress quickly/easily. I also like to monitor our costs for the PMs.
What do you dislike about the product?
Nothing. The programs are very well done and thus far can not think of anything I would change.
What problems is the product solving and how is that benefiting you?
It keeps us on track with reminders daily of what PMs are required. If we miss a PM, we get alerts, very helpful. Also allows us to trend some parameters that are important.
The team at MaintainX is very knowledgeable and professional.
What do you like best about the product?
They know how to make onboarding and implementation as easy as possible. They worked with our schedule and skill levels guiding us through the process and ensuring everything was right.
What do you dislike about the product?
Can't think of anything at this point in the process.
What problems is the product solving and how is that benefiting you?
It helps us better track our work orders, downtime and costs involved.
Clean & intuitive.
What do you like best about the product?
The software/implementation team are extremely helpful
Software is clean & simple to use.
Software is clean & simple to use.
What do you dislike about the product?
Needs proprietary notification tone/ sound.
Would like for Full/ Admin users to be able to assign tickets to team members who are not full users.
Would like for Full/ Admin users to be able to assign tickets to team members who are not full users.
What problems is the product solving and how is that benefiting you?
Accountability for individual departments.
Very user friendly and easy to navigate through.
What do you like best about the product?
Helps keep track of inventory and costs automatically.
What do you dislike about the product?
So far, we haven't found any downside to using MaintainX
What problems is the product solving and how is that benefiting you?
Helping capture maintenance, labor costs. Setting up preventative maintenance plans so we have fewer reactive maintenance issues.
Simple To Setup, Simple To Use.
What do you like best about the product?
MaintainX provides a really simple communication tool for our team to raise a flag when issues arise and submit a workorder.
What do you dislike about the product?
So far, no downsides have been noted. Setting up and inviting users is easy.
What problems is the product solving and how is that benefiting you?
MaintainX provides a structured way to communicate, prioritize and track repairs. It also provides a clear history of repairs.
Advance and Professional Flatform
What do you like best about the product?
I like the most is having a procedure in every work order like PM etc. And good access on every spare parts. Having a centralize spare parts is a advantage in every work to do easy to access spare.
What do you dislike about the product?
Some improvement on ticket work order like QR code scan. Have a QR code scan in every equipment when doing a ticket work order with the full details of equipment.
What problems is the product solving and how is that benefiting you?
When having a hard time doing the pm but maintainx helps it because it has the procedure on every pm work orders. And i can do my task in a good quality with the help of maintainx.
Enhance more features
What do you like best about the product?
It help me more on my daily work. Bat sametimes i forget my daily task so i want to have more advance fetures on time and date. MaintainX is my first time use of app in work. And i need more time for this matter
What do you dislike about the product?
Need to have a date and time remainders on this part even it was offline. Or need to have alarm set on my phone .mybe you need to have a scand fetures to in this matter.
What problems is the product solving and how is that benefiting you?
It solve a lot of my daily task and it help me to do my work fast and appopriate. It helps me more productive and lest stress on my daily jobs. And it help me to perform alot of work or task
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