Qualified
Qualified.com, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,458 reviews
from
External reviews are not included in the AWS star rating for the product.
Amazing Implementation and Go Live Experience
What do you like best about the product?
The implementation experience was short and sweet. We went live quickly and launched this to our BDR team. Opportunities were created within the first 48 hours of our soft launch. Brittany has been hands-on with our team, suggesting best practices and optimizing our platform.
What do you dislike about the product?
We should have implemented this in 2024!
What problems is the product solving and how is that benefiting you?
live hot leads, quick conversations to convert leads to opportunities.
Great product and Top Notch Support
What do you like best about the product?
Qualified has revolutionized the way we connect with qualified buyers on our website. It effortlessly identifies each visitor as they arrive, offering real-time insights into their behavior and interaction with our content. The tedious back-and-forth of scheduling meetings with the right AEs is a thing of the past.
One of my favorite aspects of Qualified is Piper, who is always ready to engage in a conversation and book meetings seamlessly. She’s been an invaluable addition to our team, and onboarding her was so fun.
Additionally, Cassie Dodd has truly become an integral part of our team. Onboarding Qualified was super easy, with her holding our hand every step of the way. Her dedication to going above and beyond with any request we send her way is remarkable. She provides detailed, insightful guidance on navigating the platform, ensuring we get the most out of it every step of the way.
One of my favorite aspects of Qualified is Piper, who is always ready to engage in a conversation and book meetings seamlessly. She’s been an invaluable addition to our team, and onboarding her was so fun.
Additionally, Cassie Dodd has truly become an integral part of our team. Onboarding Qualified was super easy, with her holding our hand every step of the way. Her dedication to going above and beyond with any request we send her way is remarkable. She provides detailed, insightful guidance on navigating the platform, ensuring we get the most out of it every step of the way.
What do you dislike about the product?
N/A - Everything has been great within the platform.
What problems is the product solving and how is that benefiting you?
With Qualified we are simplifying the meeting process by instantly booking appointments directly on an AE's calendar—no tedious back-and-forth needed. Qualified can identify whether a site visitor is truly a qualified buyer, offering the AE's calendar for immediate scheduling.
Enhanced by integrations like 6sense and Clearbit, the platform autofills fields to create a smoother, more personalized prospect experience. Each buyer is presented with a tailored interaction, making the process seamless and intuitive.
By reducing clicks and steps, Qualified boosts meeting conversions for our the sales team.
Qualified redefines efficiency and personalization in sales engagement.
Enhanced by integrations like 6sense and Clearbit, the platform autofills fields to create a smoother, more personalized prospect experience. Each buyer is presented with a tailored interaction, making the process seamless and intuitive.
By reducing clicks and steps, Qualified boosts meeting conversions for our the sales team.
Qualified redefines efficiency and personalization in sales engagement.
First-class AI chatbot
What do you like best about the product?
The team at Qualified did everything possible to make the migration from our previous solution as easy as possible. The quality of the AI SDR has been great. We are getting a lot more conversions via the chatbot, and the AI also handles every question with ease.
What do you dislike about the product?
Nothing significant. There are a few minor things which have become feature requests, which the team has been very receptive to. Time will if they become GA features.
What problems is the product solving and how is that benefiting you?
The AI chatbot allows us to accept open-ended questions from visitors. We're fortunate to have a strong library of content on which to train the bot, so it has been very well able to respond to the queries. Additionally, we use Qualified to schedule demo request meetings directly with the appropriate account owners.
Eye Spy AI - Watching your Site, Day and Night
What do you like best about the product?
We have used a few tools to layer on top of our website to track traffic and act as a chat bot. Most of them did the job but weren't much to write home about. Then enters Qualified. The flexibility of this tool is incredible and surprisingly intuitive given all of the configuration thats possible. There are countless features, routing rules, workflows, reports, and analytics to leverage. Another great piece of all of this is its connectivity to Salesforce. This really unlocks this tool and allows it to fit into your current ecosystem.
One of the best aspects of the experience are the people who work here. Their team is great to work with and very helpful ensuring you see success from day 1!
One of the best aspects of the experience are the people who work here. Their team is great to work with and very helpful ensuring you see success from day 1!
What do you dislike about the product?
Some of the workflow setup can be tricky and harder to learn. Another improvement could be some of the out of the box reporting and visualization of those reports. The current ones work and you can customize more.
What problems is the product solving and how is that benefiting you?
AI chat bot, website chat, website tracking, meeting scheduling. All of these give us the ability to connect with our prospects and customers. Helping to direct the to proper support pages and get them the answers they need. Also tracking website traffic has allowed us to better target people in our outbound. It has also been helpful when tracking active deals to see if they are stopping by our site and engaging.
Overall just an amazing experience
What do you like best about the product?
The overall ROI is almost instant and with the help from our support rep Tom we have seen great results.
What do you dislike about the product?
There could be some more intuitive areas of the dashboard.
What problems is the product solving and how is that benefiting you?
it is helping drive more scheduled meetings and answer questions
Professional Performance Upgrade
What do you like best about the product?
Qualified has significantly helped engagement with audiences that interact during non-traditional business hours (off hours and weekends)...in multiple languages. As a result, the ability to qualify activity through intelligent conversation and ensure potential customers do not lose interest. It totally improves the customer experience.
In addition, the integration with associated platforms is very easy and quite seamless.
In addition, the integration with associated platforms is very easy and quite seamless.
What do you dislike about the product?
There aren't many, if any, potential downsides except the fact that some prospects will just continue to engage the old-fashioned way.
What problems is the product solving and how is that benefiting you?
Qualified is helping solve:
- ensuring the quick and timely transition from lead qualification to sales actions
- ability to instantly respond to prospect inquiries
- provide immediate engagement to avoid potential abandonment
- handle multiple conversations simultaneously
- continulally update responses based on prior activity
- ensuring the quick and timely transition from lead qualification to sales actions
- ability to instantly respond to prospect inquiries
- provide immediate engagement to avoid potential abandonment
- handle multiple conversations simultaneously
- continulally update responses based on prior activity
Qualified - excellent product and excellent implementation
What do you like best about the product?
The Piper AI is excellent and allows you to build a scalable model for customer interaction on the website. Training the AI model to effectively be an AI representative for the business, means you can offer a great customer experience with little upkeep.
There are also some extremely creative things you can do with offering different experiences to different customers depending on who is on the website. This is perfect for tailoring the experience to your ICP or when you don't have a product that appeals to the masses.
Richard Felle at Qualified was excellent at managing the implementation for us. We've never worked with a team that is so diligent, hands-on and goes above and beyond to make the project successful.
There are also some extremely creative things you can do with offering different experiences to different customers depending on who is on the website. This is perfect for tailoring the experience to your ICP or when you don't have a product that appeals to the masses.
Richard Felle at Qualified was excellent at managing the implementation for us. We've never worked with a team that is so diligent, hands-on and goes above and beyond to make the project successful.
What do you dislike about the product?
Nothing! Lessons learned would be to have a clear plan for lead routing, attribution and the broader process built out. However Qualified will support you with this in the implementation process.
What problems is the product solving and how is that benefiting you?
- Increased speed-to-lead
- Better customer website experience
- Better customer product understanding
- Better lead follow up
- Better customer website experience
- Better customer product understanding
- Better lead follow up
Excellent Support
What do you like best about the product?
The support from the Qualified team has been exceptional. We have had numerous issues, but Usman has really helped to right the ship and put us in a better place.
What do you dislike about the product?
There are some features that are missing, such as copying aspects of a flow and credits. There are work arounds, but its not the same 1:1 system as Chili Piper in this instance.
What problems is the product solving and how is that benefiting you?
Inbound meeting
Scheduling with Reps
Scheduling with Reps
Qualified is a game changer!
What do you like best about the product?
Qualified has enabled us to get into high quality sales meetings so much faster with the ability to target certain accounts that visit our website and connect them to their assigned rep on the account in real time. So far, we've been able to drive:
434 conversations with visitors
357 meetings offered
247 meetings booked (69% conversion rate from meetings offered to booked)
Pipeline and Revenue influenced with Qualified:
$18M in Pipeline
$894.7K in Revenue
Qualified not only boosts engagement but also generates higher-quality leads, ultimately resulting in larger deal sizes.
434 conversations with visitors
357 meetings offered
247 meetings booked (69% conversion rate from meetings offered to booked)
Pipeline and Revenue influenced with Qualified:
$18M in Pipeline
$894.7K in Revenue
Qualified not only boosts engagement but also generates higher-quality leads, ultimately resulting in larger deal sizes.
What do you dislike about the product?
We have some custom integration requests and the ability to integrate into 2 marketo & 2 SFDC instances which is not possible today but we're working with the Qualified team on a solution and a possible integration build to help solve some of our issues.
What problems is the product solving and how is that benefiting you?
Giving us the ability to engage with prospects and customers in real time on our website in a targeted and efficient way
Great product and great team
What do you like best about the product?
Qualified allowed our organization to run an extremely lean and effective in-house chat team while at the same time utilizing the AI SDR to be available 24/7 and help drive sales conversations, reduce support questions and better direct to self-serve when appropriate.
The team was one of the best we've worked with, they were super responsive and helpful throughout our entire time with them. The product was intuitive and had so many cool features, there was rarely a scenario we thought of that the product wasn't able to handle. When you include the Signals functionality as well, this really helped us focus on the right accounts at the right times from SDR>BDR>AE and beyond.
We were able to run an internal experiment on the overall efficacy of having chat vs. only forms and it came out very much in favour of Qualified adding value at almost every step.
The team was one of the best we've worked with, they were super responsive and helpful throughout our entire time with them. The product was intuitive and had so many cool features, there was rarely a scenario we thought of that the product wasn't able to handle. When you include the Signals functionality as well, this really helped us focus on the right accounts at the right times from SDR>BDR>AE and beyond.
We were able to run an internal experiment on the overall efficacy of having chat vs. only forms and it came out very much in favour of Qualified adding value at almost every step.
What do you dislike about the product?
There were times where SFDC hierarchies didn't translate as well as they could have into account views, making it difficult sometimes to understand whether we were targeting EMEA or NA arms of companies (which was important for us with different team crediting). This was specifically a challenge with Signals and intent data, but was limiting.
What problems is the product solving and how is that benefiting you?
Qualified allowed us to communicate with prospects and customers in real time. We found that there would be drop-off between site visits>form visit>form completion and we were able to plug some of those holes by having realtime engagement, whether with a live agent or AI SDR. It also gave us a great view into customer buying signals and intent based off of website activity or research topics.
showing 321 - 330