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    Qualified

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    Deployed on AWS
    Qualified is the Agentic Marketing Platform with the world's leading SDR agent, Piper the AI SDR. Marketing teams trust Piper to autonomously drive inbound pipeline at scale, delivering real-time engagement and conversion. Trusted by top brands like Asana, Box, Brex, Clari, GE Healthcare, and more, Qualified is redefining how companies generate pipeline in the age of AI.
    4.9

    Overview

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    Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep, also known as an SDR, to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first.

    The problem is it is impossible to respond quickly with the current process because it is painfully manual, time intensive, and it relies on limited human capacity. But it doesn't have to be this way. In the age of AI, we can put pipeline generation on autopilot.

    Meet Piper the AI SDR. She's an AI SDR agent who operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead.

    Hundreds of the world's leading brands, including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse have hired Piper the AI SDR to grow their inbound pipeline and are seeing real tangible business results.

    Highlights

    • AI SDR Agent- scale inbound pipeline generation
    • AI conversation & Email- meet in real time with chat, voice , video and follow up with inbound leads
    • AI Signals and Offers- understand account-based buying intent and serve personalized marketing offers

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    24-month contract (1)

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    Dimension
    Description
    Cost/24 months
    Overage cost
    Qualified Premier
    Agentic Marketing Platform - Premier: 50,000 Monthly Unique Visitor Sessions, Unlimited Login Users, 10 Calendar & Email Users and 500 Active Contacts /mo included
    $100,000.00

    Additional usage costs (2)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Active Email Contacts
    Active Email Contacts
    $10.00
    Additional Calendar & Email Users
    Additional Calendar & Email User
    $240.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Email, chat and video call support services are available Monday through Friday, 5 am PT until 5 pm PT.
    help@qualified.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.9
    1473 ratings
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    1473 external reviews
    External reviews are from G2 .
    Computer Software

    Brilliant UX, Seamless Salesforce Integration, and Promising Results with Piper X

    Reviewed on May 13, 2026
    Review provided by G2
    What do you like best about the product?
    The UX has been designed brilliantly with user journey in mind. Very intuitive and easy to navigate (even with the upgrades)

    Its integration with Salesforce is comprehensive

    Piper X is a great upgrade with much easier usability

    Whilst we are still early in our rollout of Piper X, we have seen great conversations which have been accurate and smooth for the visitor.

    ROI whilst still early, we have seen deals created.

    Support has been on point throughout the whole process with Luben, Lauren and the support desk.

    Performance whilst still early is very promising and where we see we need improvements, they are easy to make.

    The AI brain has come in leaps and bounds in the 1 year i have been using.
    What do you dislike about the product?
    Sometimes less is more. Over complication can often hinder a users journey but this is a minor and very rare occurence
    What problems is the product solving and how is that benefiting you?
    1. Our sales team time saving - less wasted time
    2. Speed to lead - Velocity is key
    3. Data collection
    4. Visitor/ Lead journey - Much smoother and giving great insights for them.

    to name a few
    Lauren A.

    Exceptional Customer Support with Seamless Integration

    Reviewed on May 12, 2026
    Review provided by G2
    What do you like best about the product?
    I really appreciate Qualified for its chat and email functionality. The customer support and success team has been amazing, especially Rhoda, who is my success architect and has been extremely helpful in launching campaigns and building workflows. The initial setup after upgrading was very easy, with Rhoda and the team being quick to answer any questions and readily available for calls to ensure we felt confident using it.
    What do you dislike about the product?
    More settings around email, such as time of day to send, restricting number of contacts sent within an account, and adding AI guidance for follow-up emails separate from the initial campaign guidance.
    What problems is the product solving and how is that benefiting you?
    Qualified handles personalized follow-up at scale and creates a more personalized web visit experience.
    Eric C.

    Revolutionized Our Website Engagement

    Reviewed on May 12, 2026
    Review provided by G2
    What do you like best about the product?
    I really like Qualified for its ability to act as an always-on advisor and assistant to prospects visiting our website. The education and behavior customization of the bot is impressive, and it’s not just limited to web chat. The bot has a bunch of other automated activities that can be turned on and integrated. I appreciate the ability to adjust and optimize on the fly so quickly, and the use of a wide array of resources to customize the bot to exactly what we want, including brand, voice, documents, and offers. It's essentially like having an extremely knowledgeable employee. The Qualified team was also phenomenal in their assistance, helping us a lot through the setup process.
    What do you dislike about the product?
    There's a level of complexity to Qualified that causes some initial friction on setup. We have a lot of rules and workflow considerations when automating Qualified data flows to our automation and CRM platforms.
    What problems is the product solving and how is that benefiting you?
    Qualified provides an always-on advisor for website visitors, aiding in education and booking meetings. Its customizable features allow us to align it with our brand and optimize quickly, helping facilitate prospect meetings and streamlining website conversations.
    Computer Software

    Knowledgeable Support That Helps You Get Started

    Reviewed on May 08, 2026
    Review provided by G2
    What do you like best about the product?
    Qualified’s Concierge service has been a solid experience. The team is responsive and knowledgeable, and they seem genuinely invested in helping you get started on the platform.
    What do you dislike about the product?
    I haven’t spent enough time on the platform yet to give a clear opinion.
    What problems is the product solving and how is that benefiting you?
    We’re using AI for online chat at the moment, with plans to add the email AI SDR in the future.
    Information Technology and Services

    Always-On SDR That Drives More Meetings

    Reviewed on May 04, 2026
    Review provided by G2
    What do you like best about the product?
    Qualified gives you and always on SDR that can answer the questions of people coming to our website, and also pushing them towards creating a meeting with one of our live sales people.
    What do you dislike about the product?
    Qualified can have a rather difficult user experience, but fortunately we have a fantastic, Success Architect, Robin Magyar, that guides us through everything. And when need be, she'll take the lead and create what we want. And that includes doing it live with us or on her own.
    What problems is the product solving and how is that benefiting you?
    Being an always on SDR, it's ability to set meetings for qualified leads coming to our site. Also does a great job answering questions for people that want to register for our yearly customer/prospect event.
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