Qualified
Qualified.com, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,458 reviews
from
External reviews are not included in the AWS star rating for the product.
It's easy to navigate
What do you like best about the product?
I like the new X version where I can see the layout.
What do you dislike about the product?
Nothing, if there's ever an issue it's addressed and fixed pretty quickly
What problems is the product solving and how is that benefiting you?
I love that certain necessary questions are asked in advanced and how smoothly info transfers the info to our system.
Our inbound sales team THRIVES using Qualified!
What do you like best about the product?
I absolutely love the reports that Qualified creates for our company. The reports are what I look at the most when mapping out my outreach. I find the team and individual shortcuts extremely helpful, the ability to pounce on potential prospects and start the conversation, and the ease it syncs to Salesforce.
What do you dislike about the product?
I don't love that my first column view on Qualified X is my company's employees. It is naturally the first place I look on the page, and it doesn't help me in any way.
What problems is the product solving and how is that benefiting you?
Using Qualified has made my outreach process way more personalized and tailored to what the prospect is interested in or looking into on our website. Our response time is rapid which is a huge differentiator from our competition.
Great experience on Qualified!
What do you like best about the product?
Qualified allows me to have great conversations with leads on my company's website and app exchange listing. It is where we get the majority of our leads, and allow us to see what the leads have been looking at so we can know where their interest lies prior to the conversation. We also have Katie as our CSM who is always so helpful with whatever we need!
What do you dislike about the product?
Sometimes the leads are not always matched to the correct company, which can cause confusion.
What problems is the product solving and how is that benefiting you?
Qualified helps us personally and quickly connect to our hottest leads.
Recommendations to others considering the product:
Qualified is a great tool if you are looking for a way to connect to the people on your website.
Qualified review from Adecco Casey
What do you like best about the product?
The quality of service from our acct manager and ease of use. The map view is great so we are able to see what the popular areas are to focus on.
What do you dislike about the product?
No complaints, the tool has been wonderful. Any time we have had a suggesstion on ways to improve, it has been addressed and the changes have been implemented.
What problems is the product solving and how is that benefiting you?
It has increased our connects to clients to increase our ROI. It drives more leads to our reps in order to increase our conversations with clients in order to gain more business.
Recommendations to others considering the product:
I would highly recommend other organization use Qualified as it has been a great stepping stone to providing world-class service to our customers
Possibilities are endless with qualified
What do you like best about the product?
- Qualified X enables you to segment based on territory, viewing the potential customer company based on IP-address
- Identification of a customer and the net new company ensures we can provide technical support or sales engagement to best address the inquiry.
- Reporting provides an overview of what types of pounces and engagements resonates with potential customers—allowing us to develop best practice.
- Used predominately as an inbound tool to engage, support customers and potential customers while arming our outbound team on companies interested in our service.
- Identification of a customer and the net new company ensures we can provide technical support or sales engagement to best address the inquiry.
- Reporting provides an overview of what types of pounces and engagements resonates with potential customers—allowing us to develop best practice.
- Used predominately as an inbound tool to engage, support customers and potential customers while arming our outbound team on companies interested in our service.
What do you dislike about the product?
Great functionality and use case in comparison to other chat box tools.
The creation of automated emails to engaged potential customers who have provided a business email and gone silent would be nice to have.
The creation of automated emails to engaged potential customers who have provided a business email and gone silent would be nice to have.
What problems is the product solving and how is that benefiting you?
- Ability to pounce based on specific content and web pages.
- Early engagement with potential customers, allowing technical questions to be answered early in the buyer's cycle, supporting the inquirer with their shortlisting process.
- History of previous web pages means the inbound time can ask relevant questions
- Ability to follow up when a potential customer has to run to a meeting or re-assess.
- Running reports to assess company names missing from our CRM and adding these to outbound efforts.
- Early engagement with potential customers, allowing technical questions to be answered early in the buyer's cycle, supporting the inquirer with their shortlisting process.
- History of previous web pages means the inbound time can ask relevant questions
- Ability to follow up when a potential customer has to run to a meeting or re-assess.
- Running reports to assess company names missing from our CRM and adding these to outbound efforts.
Recommendations to others considering the product:
Talk to 2-3 providers when assessing/shortlisting chatbot tools, however your come back to qualified every time!
Perfect tool for inbound sales!!
What do you like best about the product?
As an Inbound SDR I cannot imagine doing my job effectively without Qualified. It is a must-have! Not only is the live chat seamless but it has many other features which make it a powerful sales tool. One feature is that you can build and create your own reports and export them with much ease. There is so much data that is collected that it would be a shame not to take advantage of it. Qualified also works perfectly with your Salesforce org by efficiently creating leads plus more.
I would recommend any business that has a sales department to get Qualified. Could not do without it!
I would recommend any business that has a sales department to get Qualified. Could not do without it!
What do you dislike about the product?
There is no downside to this product for me.
What problems is the product solving and how is that benefiting you?
We have many customers visiting our website who want to engage with a rep as they want to learn more about our product or book a demo. Having Qualified makes this process a lot easier. It also helps with generating more leads.
Impressive tool with intuitive interface
What do you like best about the product?
Simple; easy to use and configure. Well designed interface that is easy to navigate
What do you dislike about the product?
Some upfront work to deploy with many integrations; must be patient at the outset as you get everything connected.
What problems is the product solving and how is that benefiting you?
Increase website conversions to turn more visitors into leads.
Recommendations to others considering the product:
Good product and good people. They seem to have a true passion for conversational marketing, and it shows in both the product design and their level of support and account management.
I'm new to Qualified, and I found the program easy to use with the guidance I was provided.
What do you like best about the product?
The UI is very friendly. At first, the screen looks busy but still looks easy to navigate. The overall layout is straightforward. The color coding makes it easay to view small text on a small monitor. I dont have to read everything to determine what actions I need to take.
What do you dislike about the product?
No dislikes so far. I haven't found any to mention yet. I'm new to the Qualififed program. After I have gained more experince, I can reveal some issues.
What problems is the product solving and how is that benefiting you?
With Qualified, I can determine who is looking for staffing needs versus job seeker needs. The website also pings international request. So the system makes it very easy organize which accounts I can handle.
A Fantastic Tool to Connect with Clients/Customers
What do you like best about the product?
Qualified's best attribute is its simplicity. Users are presented with a platform that is easily navigable and efficient to use. The icing on the cake is Qualified's ability to connect with your CRM (in our case, Salesforce). Within seconds of engaging a client/customer, Qualified is able to create a lead with Salesforce, eliminating the end-user having to create it.
What do you dislike about the product?
Fortunately, there's nothing to dislike!!
What problems is the product solving and how is that benefiting you?
Prior to Qualified, we had a delay in engaging with our clients/customers, as we had to wait for inbound leads to be generated by said clients/customers. Now we can engage with them in real-time, eliminating the crucial waiting period of "pouncing" on a lead.
Simple To Use
What do you like best about the product?
Qualified is simple to navigate, and the shortcuts help out a lot.
What do you dislike about the product?
Sometimes you have to refresh the page to get the most updated information, but that might be my computer/internet.
What problems is the product solving and how is that benefiting you?
Having the capability to see the information someone has put into the website and automatically sync it to SalesForce is a great benefit.
Recommendations to others considering the product:
n/a
showing 1,341 - 1,350