Qualified
Qualified.com, Inc.Reviews from AWS customer
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Qualified the Brilliant Game Changer
What do you like best about the product?
Qualified's ability to capture and execute on user demographic and business insights were one of the main reasons we chose to move forward with Qualified.
Our CSM is also a great plus! Jennifer is amazing!
Our CSM is also a great plus! Jennifer is amazing!
What do you dislike about the product?
We had trouble setting up a specific round-robin for certain team members that was based on certain user aspects. I'd like to see this ability to expand within the platform in the future.
The experience build-out is a little complex, and it did add some confusion for a few of our team members.
The experience build-out is a little complex, and it did add some confusion for a few of our team members.
What problems is the product solving and how is that benefiting you?
Some users don't want to fill out another form. We are using Qualified as our website wayfinder that helps users that visit the site find the information that they need/want.
A Fantastic Product Only Eclipsed By Fantastic People.
What do you like best about the product?
The ability to route individuals to the proper humans and content that would fit them best. Its ability to integrate easily with many other systems and be linked with Salesforce.
What do you dislike about the product?
Nothing. Keep improving upon the reporting using the clean and fresh UX design. Ensuring sleep mode doesn't happen. More ways to "view" the different segments and streams from a VP level and above.
What problems is the product solving and how is that benefiting you?
To see how our website is truly being navigated and all the learnings that come from that. The ability for reps to pounce and interact with people in new ways besides emails and calls.
Sales Development Manager
What do you like best about the product?
I love the 6sense integration. It's so interesting to see which companies are looking into using Nylas. I also love how easy it is to build and edit reports from within the application!
What do you dislike about the product?
I can't think of anything pressing- would be cool to have it work on mobile.
What problems is the product solving and how is that benefiting you?
We are following up with inbound leads so much faster!
Great, easy to use, tool with strong ROI for our team
What do you like best about the product?
The Qualified support team for help setting up the tool and ongoing enhancements
What do you dislike about the product?
Some limited capabilities and integrations and lots of notifications.
What problems is the product solving and how is that benefiting you?
We have seen an immediate and impactful ROI with Qualified, by making conversations with our team easily accessible. Lots of great opportunities came in by being directly on our calendars through the Qualified bot.
Qualified
What do you like best about the product?
Our market dev team is very pleased with the leads the tool has driven for them. I'm here to sing the praises of our QSA, Jennifer Schneider. She is a huge asset to our team, and therefore, Qualified's team. Her knowledge of the tool and Salesforce is deep and incredibly beneficial as she works through strategies for our account with us.
What do you dislike about the product?
At this point in time with my Qualified experience (under six months), there really isn't anything I dislike enough to feel worth mentioning here. I am not the day-to-day user of the tool, only the architect of the experiences we've created.
What problems is the product solving and how is that benefiting you?
We were looking for a chat box that would bring in leads for our market development team to use, as well as offer a better experience for our website users to help get them to the content, answer or person who could help.
Fantastic team and great value
What do you like best about the product?
Results and action-oriented team of A+++ players. All are very responsive and have to be Salesforce certified admins to work there, so integrations are a breeze,
What do you dislike about the product?
Not much to dislike here, results are already eye-opening and provide great insights to improve the MQL-to-SQL ratios. Can't find any negatives yet.
What problems is the product solving and how is that benefiting you?
Already gaining insights into site visitor traffic and cadence, with the ability to immediately take action and improve the quality and cadence of quality leadgen to the sales team.
Recommendations to others considering the product:
Take advantage of the "University" materials - (similar to Salesforce Trailblazer)
The best live chat software in Appexchange.
What do you like best about the product?
The best I like is notifying me when someone is going online on our Appexchange page. Highly recommend.
What do you dislike about the product?
I didn't face any issues with Qualified until now.
What problems is the product solving and how is that benefiting you?
Finding out how many people are visiting our organization's page on Appexchange, having the opportunity to start outbound reaching clients over chat.
Great Conversational Chat Tool - Quick & Seamless Integration
What do you like best about the product?
Quick and easy to install and has seamless integration with SFDC.
What do you dislike about the product?
Nothing so far, the tool has been as advertised.
What problems is the product solving and how is that benefiting you?
Booking more qualified meetings directly from our website.
Recommendations to others considering the product:
If you have SFDC, they should be your conversational chat platform.
Fantastic Product, Amazing Team
What do you like best about the product?
Qualified is absolutely incredible. The product itself is exactly what we were looking for out of the box - very smooth and very easy to use. The team at Qualified helped us get it up and running at lightning speed with ease. We booked meetings the first week it was live! Would recommend.
What do you dislike about the product?
Nothing - it is very featureful and easy to use. Their dedicated customer support team has always answered any questions and is always just one email away.
What problems is the product solving and how is that benefiting you?
Qualified helped us deploy a context-aware chat solution on our site to identify users by either company OR their status in our CRM and deliver unique experiences to each. After deployed Qualified, we realized how many opportunities were available with the traffic to our website.
Qualified has been a great addition to our marketing tools.
What do you like best about the product?
Ease of use, implementation was straightforward. Jen did a fantastic job leading the project and making the process seamless. My team was always clear on what was expected per the project plan.
What do you dislike about the product?
Nothing to date. I dont know why im having to add more characters I have no dislikes ;-)
What problems is the product solving and how is that benefiting you?
Weve increased interaction with our prospects
Recommendations to others considering the product:
Excellent tool to add to your marketing development toolbox!
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