Qualified
Qualified.com, Inc.Reviews from AWS customer
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The training was fun and engaging, brittany did a great job
What do you like best about the product?
The ease of use is what im most excited.
What do you dislike about the product?
Curious how our team will implement ROE.
What problems is the product solving and how is that benefiting you?
go to market and comstumer interactions.
Recommendations to others considering the product:
The platform seems very intuitive and easy to use
Qualified is going to add a a whole new dimension to inbound!
What do you like best about the product?
The ability to pounce on leads in real-time makes qualified both a CS and Sales dream.
What do you dislike about the product?
No downsides that I can think of. Qualified shares a robust amount of customer insight!
What problems is the product solving and how is that benefiting you?
Speed to lead is the big one here. The ability to identify high quality fast prospects is huge
Speed to Lead!
What do you like best about the product?
In sales, speed to lead is the name of the game. With Qualified, our responses to customers are instantaneous. This tool is incredible for helping us drive pipeline, great customer interactions, and allowing us to leave a great impression on anyone that comes on to our site. Would highly recommend it!
What do you dislike about the product?
With any new process, there are roadblocks that we are working through, mainly with the questions that customers see, etc. The Qualified team is so responsive though and helps us to input any changes immediately.
What problems is the product solving and how is that benefiting you?
Qualified is helping us to capture more potential customers before they have to submit a request form. It's cutting out the possibility that the lead will not get back to us, as we're engaging with them in real-time. It's also helped us to better understand the type of information website viewers may be looking for, and how to better point them in the right direction when they land on our page.
Great experience!
What do you like best about the product?
The livestream is super helpful, as well as routed notifications when you've spoken with a visitor before. I also love that I can have a preview of what someone is saying as they type.
What do you dislike about the product?
The notification sounds and inability to adjust them is definitely a downside of Qualified. I have to mute the sound when I'm doing any calls because it's very loud and interruptive. I wish there was an option to change sounds and customize them.
What problems is the product solving and how is that benefiting you?
Qualified is helping me book more meetings and it also helps me to see which of my assigned accounts are visiting our company's website and in turn gauge interest.
Recommendations to others considering the product:
The CSM team is great!
Great Customer Service
What do you like best about the product?
Our support reps have been kind, fun and helpful throughout the onboarding process. They are helping us create a strong experience for our internal team and our potential prospects on site. Their insight and support has been helpful in setup, and the tool itself is intuitive, easy to use, and has already brought huge success.
What do you dislike about the product?
Not many downsides of using qualified that I can speak to directly. For our team, a challenge has been to best utilize our time and how to keep up with all the notifications and be best using the platform. This seems like a good problem to have.
What problems is the product solving and how is that benefiting you?
We are looking to bring in more users who are interested in our product but might not be responsive to our sales outreach. We want to capture an audience on our site who want a quick and easy experience.
Wonderful tool and a helpful team!
What do you like best about the product?
The upbeat training team, live chat, and 'pounce' features are super useful!
What do you dislike about the product?
Nothing, 10/10 software and helpful training team.
What problems is the product solving and how is that benefiting you?
It helps us reach potential customers that we would have otherwise missed and adds a personal touch to the customer experience.
Recommendations to others considering the product:
This software is perfect if you are looking to increase the number of people who take a look at your website into actual customers.
Review for Qualified from Skuid User
What do you like best about the product?
Absolutely love the ability to report within Qualified. The support staff is unequaled and the platform provides key insights to website visitors.
What do you dislike about the product?
Would love to have the platform notifications be more consistent, I experienced issues with being notified/not notified when I had the Qualified tab open.
What problems is the product solving and how is that benefiting you?
Gained insights into who was visiting our website regularly. It was supremely beneficial!
Very easy to navigate
What do you like best about the product?
Able to respond in real-time to prospects
What do you dislike about the product?
Nothing! Qualified helps our team be efficient
What problems is the product solving and how is that benefiting you?
Able to track website viewers, have conversations, and set up meetings
Recommendations to others considering the product:
N/a
Great tool thats boosted my sales
What do you like best about the product?
Qualified is a fantastic product that allows me as an SDR to quickly qualify prospects coming to our page. Its integration with Salesforce is super helpful as it allows me to quickly understand who and why people are on our page before I even open up a chat.
What do you dislike about the product?
No dislikes so far that come to mind. :)
What problems is the product solving and how is that benefiting you?
Qualified allows me to quickly fill in the gaps for people discovering our page. If someone seems lost on our pricing page I can quickly step in and see how I can help.
Great Product
What do you like best about the product?
A vital resource for our SDR team. The website chat offers valuable insights that make for better outreach and engagement with new prospects and open opportunities alike.
Robert Kubovic has been a huge asset in customizing Qualified to our needs. His quick responses and good-natured attitude are greatly appreciated.
Robert Kubovic has been a huge asset in customizing Qualified to our needs. His quick responses and good-natured attitude are greatly appreciated.
What do you dislike about the product?
Still trying to work out the best routing for notifications.
What problems is the product solving and how is that benefiting you?
We've gained clarity on the who, how, and why of prospects looking at our product.
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