Sign in
Sign in
or
Create a new account
Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Sales Hub Professional

HubSpot

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

9,998 reviews
from

External reviews are not included in the AWS star rating for the product.

    steve l.

User-friendly software!

  • March 03, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is super easy to use and it's relatively easy to add users with specific access. My favorite aspect of HubSpot CRM is the ability to track all activities and link it to other documents. Hubspot gives me the ability to store all my clients details, their company details and all my communication with them in one bit of software. The HubSpot CRM can also integrate with your Gmail and Office 365.
What do you dislike about the product?
The CRM lacks the ability to add multiple email addresses to a single contact record. There are some features missing from software as well. Wish to see more of it.
What problems is the product solving and how is that benefiting you?
I use it every day, and I am still constantly learning new things and finding new ways to use it and make my work easier. The tracking capabilities are great. This makes the process of branding easy and help us increase our sales opportunities and customers, so simple and seamless.
Recommendations to others considering the product:
Try before you buy! The CRM is free, only upgrade if it fits your company.

    Robert M.

Hubspot CRM review, the CRM platform that benefits you

  • March 03, 2019
  • Review provided by G2

What do you like best about the product?
What I like about this CRM is that makes it easy to keep tracking the contacts, the speed is outstanding I can go through tabs very quick, there’s no lags, this is very important when you are in a company with a lot of users in order to not slow down productivity, integration is a key point in a sales platform and hubspot does a good job with the ease of integrating other apps like Gmail, google Docs or Mailchimp, you just need to link up Gmail account, is a whole host of others apps, This gives you a better experience and improves productivity
What do you dislike about the product?
the installation and implementation is a bit slow, it is not a big problem, but they can improve at that point
What problems is the product solving and how is that benefiting you?
The biggest benefit that hubspot provides to our company is the organization and control we have with current clients and past clients, it is a great tool for inbound marketing, since it automates many tasks that require a lot of time this translates into more deals and less time in data entry, the interaction takes place automatically and allows us to save the clients' data without expiration time.
Recommendations to others considering the product:
It is a very useful program that every business should use since it allows you to be organized in a simple way

    Adam D.

Best CRM platform, period.

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is an all-around amazing tool, but what I like most about it is its automation capabilities. It's a lot of work to start, but once you set everything up, it saves you a ton of time.

It's also incredibly intuitive. For instance, I have no background in computer programming, but I was able to program a chat bot for my company's website. Likewise, I have no design skills whatsoever, but HubSpot makes it easy to make professional-looking emails and landing pages with its drag-and-drop editor.

It essentially provides you with all of the tools you need to be an effective marketer, even if you don't possess all of the skills.
What do you dislike about the product?
There are very few things I dislike. One that comes to mind is that you can't choose "email response" as a parameter to unenroll contacts from workflows. This would be very helpful seeing that most of our customers respond directly to our reps when we send emails.
What problems is the product solving and how is that benefiting you?
We are now able to track where leads are coming from and if they are converting to sales or not. It has helped us determine what we need to be doing as marketers to better fill the funnel with quality leads. In just over a year and a half, we have exponential increased the amount of leads we are generating, and the number keeps on growing.
Recommendations to others considering the product:
I would leverage HubSpot Academy. HubSpot does a great job creating videos on how to get the most out of its products. Take advantage of them.

    Tate T.

I LOVE HUBSPOT

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
This is the ultimate CRM with the BEST CUSTOMER SERVICE. It has a great support community and so many wonderful features and reports to help you get through all of the intensities of a large CRM.
What do you dislike about the product?
Sales and marketing separation to build out database - this can get expensive! Our platform is about 30k a year.
What problems is the product solving and how is that benefiting you?
We are working through all of our marketing automation, Sales automation and more with this platform. We have realized so many opportunities through Hubspot Academy (free learning program included)
Recommendations to others considering the product:
If you have a full marketing plan to work through Hubspot is with you every step of the way for Inbound marketing. From their INBOUND conference, to their customer service (chat/call/academy/learning) features, Hubspot is a no brainer for any business (if you can swing it in your budget but you get what you pay for!)

    Ilan M.

HubSpot CRM is user-friendly, but limited

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Pulling information out of the system is very easy - both in terms of zeroing in on where the information is stored as well as in terms of exporting data to spreadsheets for further processing.
What do you dislike about the product?
The free version of the CRM (without the "Reporting Add-on" or "Sales Hub") is so limited as to be essentially useless for any business operating at or building toward scale. List building is considerably easier across contact record dimensions than "report" building is across company record dimensions. Default properties cannot be edited and custom properties are not afforded all the same filtering options. For example, if I wanted to better understand my lead pipeline, I might want to introduce another stage between opportunity and customer, say for "pilots". This is not an option for the default Lifecycle property. And if you build a custom lifecycle property to include pilots, you will not be able to configure a report for this property with a funnel-type visualization, you will not be able to set the order of display for the stages of this custom property in your reports (so you'll see first SQLs then Customers, then Pilots, then MQLs, for example, removing much of the visual value of the report), and you will not be able to build reports based on when your leads entered each lifecycle stage. Of course, the Lifecycle property is just an example, but these reporting limitations and others extend to all default and custom properties, respectively. There are some other ways in which the CRM data becomes a little messy. For example, there is no way to exclude partners or target partners from the normal lifecycle stages. Unless you're paying for the Enterprise package, the CRM is also limited in the workflows allowed. For example, you cannot build workflows to send any emails - internal or external. The fact that there are no built-in region-based reporting or list creation filters makes the system needlessly more difficult to use.
What problems is the product solving and how is that benefiting you?
We use HubSpot CRM to manage our sales funnel - from marketing to prospecting to sales development and relationship management. The tool has proven very useful for measuring the impact of our sales efforts, aligning activities between marketing and sales, as well as overseeing and managing the tasks of our different reps
Recommendations to others considering the product:
The main advantage of the HubSpot CRM is that exists within an integrated business management ecosystem. This makes it easy to align and streamline a wide range of business activities in service of a common cause. Between HubSpot's sales tools, it's social media tools, it's email marketing tools, it's hosting and building tools, it's content management tools, it's analytics tools, a native CRM just makes sense.

    Frank R.

HubSpotCRM A great tool for your business

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I notice that HubSpot does everything possible to make sure that we understand their customers and we make it easier to use this product which when we use it we can see that it offers us to automate almost anything like the great flow of potential customers thanks to the fantastic chatbot, besides marketing tools are very easy to manage and easy to configure attracting a good amount of customer traffic to your channeling and tracking interactions with them, being able to see the marketing emails received, this allows us to customize our platform and give it a better service to our customers
What do you dislike about the product?
Although HubSpot must surely be working on this problem it is worth saying that there is a lack of deeper measures, as there are some features that do not work like replacing files and do not become versatile when using mobile phones because they distort the format
What problems is the product solving and how is that benefiting you?
I believe that the acquisition of new potential customers is one of the biggest problems we have solved with the help of HubSpot, all its features can be integrated perfectly allowing us to focus on generating more customers while maintaining order and continuing to execute other jobs and actions
Recommendations to others considering the product:
In the market there are many CRM products all naturally with their pros and cons, so what I recommend is to try several to find the one that you think is most beneficial to you, although personally this CRM HubSpot has been very helpful for your solid features and this only using the free edition because using the advanced must be much better than this even if you have to pay, I think it would be worth it

    Jeet D.

HubSpot is just the right tool for SMBs like Us!

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
Sequence, Dashboard, Analytics, productivity tools like tasks, meetings, snippets, etc. intuitive and easy to use.
This year we've upgraded our sales plan and also invested in the marketing platform and doubled our user licenses.
Tech Support is awesome very responsive and has answers to all the questions you may have!
What do you dislike about the product?
Recent features like quotes, product library should have had more functionalities and flexibility, multiple 1:1 email subscription types functionality is not there and could be a bottleneck if you're selling multiple products/services.
What problems is the product solving and how is that benefiting you?
Saving a lot of time with the sequence. Email scheduling, call recording, and tracking. Sales Analytics.
Recommendations to others considering the product:
Must try and buy!

    Cathy J.

HUBSPOT CRM AWESOMENESS

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
What I liked about HubspotCRM is its feature for documentation. It is very helpful in sales, because when you call your prospects, you get to review notes while you're on a call with them. You can write down what has transpired in the call and can use it for follow ups.
What do you dislike about the product?
To be honest, I don't have anything that I could say against HubspotCrm. We have been using it for quite a while now and it still is efficient.
What problems is the product solving and how is that benefiting you?
In sales, it is really important to take down notes. It is a guide when make follow up calls. Through the notes that we have in hubspot, we can easily touch base with the prospects and hit their pain points.
Recommendations to others considering the product:
If you want your agents to be productive in Sales, then please use hubspot CRM.

    Ben W.

I love my job more because they use Hubspot

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
I love the email templates and sequences as well as the reports that go along with them. Being able to see and get notified immediately of any activity on my emails is fantastic and helps me know what's working and what needs changes to be effective in my email campaigns. The built in suggestions are very helpful too and the meeting links top it all off.
What do you dislike about the product?
The one thing I can say I don't love is the method used importing contacts from zoominfo. The default info it uses to fill out the contact details causes a lot of clean up with coworkers who don't go in and change the fields we use. That just takes a little extra training on our part though.
What problems is the product solving and how is that benefiting you?
I am using it as a business development rep, and it has been wonderful for helping keep contacts ordered, knowing who each contact will be passed off to in sales, all the details on how and when it's been contacted. It keeps things much more streamlined so I spend more time contacting new leads and less time trying to figure out what exactly is going on with that lead that hasn't responded in a month.
Recommendations to others considering the product:
Worth every penny and more. Try it for a month and you'll never want to go back to anything else. I've used a few other programs like salesforce and they all had they're good points and benefits but Hubspot takes all of them and rolls it into one piece of software.

    Naomi N.

Powerful Tool with Great Resources

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot has truly made a robust tool. Not only is it capable of so much but the learning and support resources take it up a notch. There are certificates you can earn, quick courses you can take, and a community help forum. This means whatever your question is, it can get answered very quickly. The actual platform is a great way to stay organized and execute a strategy.
What do you dislike about the product?
You pay a pretty penny for all of these features. There are cheaper options out there if you're a smaller company and don't need the more in-depth capabilities. Some of the analytics features are limited, it would be nice to get even more insight from social media. Like what days/times you perform the best/ insights into competitors posting performance.
What problems is the product solving and how is that benefiting you?
Keeps all contacts organized in one place, automating processes to save time, tracking campaign success, monitoring important marketing metrics, and more. Customized analytics dashboards are a great tool for presenting to management/the board, no more time crunching numbers in spreadsheets!
Recommendations to others considering the product:
It's worth the price tag if you need a quick way to organize your information and stay in touch with contacts via automation.

showing 9,921 - 9,930