Sales Hub Professional
HubSpotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
9,998 reviews
from
External reviews are not included in the AWS star rating for the product.
HubSpot CRM and Sales Automation keeps me efficient
What do you like best about the product?
Calendar scheduling has streamlined my communication process and helped me to go from having 1-2 meetings per week with prospects to having 1-2 meetings per day instead.
The click to call capabilities come in handy frequently as well - especially when combined with the Google Mail extension.
Being able to utilize HubSpot as a centralized document repository for sharing marketing collateral, how-to guides, and policy documents, saves me from having manually browse and attach commonly used documents.
To top if off, the HubSpot Sequences capability aligns perfectly with the Sales Playbook that we created at our organization. This means that when we make adjustments in policy or procedure on our end, it's just a matter of a few simple tweaks in HubSpot and the system immediately allows us to properly implement those new practices in a way that's intuitive and familiar to the rest of our Sales reps.
The click to call capabilities come in handy frequently as well - especially when combined with the Google Mail extension.
Being able to utilize HubSpot as a centralized document repository for sharing marketing collateral, how-to guides, and policy documents, saves me from having manually browse and attach commonly used documents.
To top if off, the HubSpot Sequences capability aligns perfectly with the Sales Playbook that we created at our organization. This means that when we make adjustments in policy or procedure on our end, it's just a matter of a few simple tweaks in HubSpot and the system immediately allows us to properly implement those new practices in a way that's intuitive and familiar to the rest of our Sales reps.
What do you dislike about the product?
The Google integration is pretty good but still has some room for improvement. I spend most of my day working out of my email inbox and some of the updates that I need to make to a record or some of the added visibility that I might desire will require me to go into the HubSpot app itself - versus using the integrated sidebar. I've noticed HubSpot continues to improve the integrated sidebar and the updates seem to be centered around a User Testing approach, so I'm hopeful that this integration will be even tighter going forward.
What problems is the product solving and how is that benefiting you?
Before we started using HubSpot as our CRM, we already knew that our conversion rates were highest after having a chance to provide a 1 to 1 demo of our solutions to prospects. By incorporating HubSpot CRM, we have been able to successfully align our activities around our goal of booking more meetings. The result has been a noticeable increase in the number of meetings booked, and a noticeable decrease in the number of appointments that result in a no-show by the prospect
Recommendations to others considering the product:
Invest your time and effort into building a proper Sales Playbook. Utilize the Sequences, Documents, and Meetings features of HubSpot within the playbook stages in order to help you limit the amount of "busy work" that your reps have to engage in on a daily basis. This will free up your reps to focus more on selling than working on administrative or repetitive tasks.
Great overall CRM. I've had experience with home grown and other CRM's and hubspot takes the cake.
What do you like best about the product?
Being able to set emails to send in advance, sequences so that emails are sent automatically. The process of documenting actions on accounts is smooth and helps me work much faster.
What do you dislike about the product?
Sometimes there are shutdowns or experience blackouts of certain features. Hubspot is always quick to recover and get us back to full function.
What problems is the product solving and how is that benefiting you?
I've been able to hit production goals and speed up prospecting processes. I've realized that CRM's are a huge part of sales process and how we spend our time.
Recommendations to others considering the product:
Make sure that you explore any and all integrations that may be available for the CRM.
Hubspot is a great tool!
What do you like best about the product?
Hubspot helps me organize a very large contact database and keep track of calls being made to these contacts.
What do you dislike about the product?
There are some technical issues that arise. For example there are times I noticed calls and notes not being recorded. Secondly after making an email thru hubspot I have the tracker add-on and if i scroll over the email in my sent folder it alerts me saying somebody opened it this doesn't help if I'm trying to keep current tabs on contacts.
What problems is the product solving and how is that benefiting you?
The new layout is very user friendly. Making calls and being able to see my notes as I'm in a call is super useful.
Recommendations to others considering the product:
IT's a great tool and really user friendly
Hubspot Task Management
What do you like best about the product?
What I enjoy the most about using Hubspot is the task management tools. It is great to have your task list build up over time as you are doing outreach so that you don't have to spend a ton of time planning out each day
What do you dislike about the product?
I wish you could set a task from the gmail integration
What problems is the product solving and how is that benefiting you?
I am able to be much more productive with Hubspot because I have my tasks ready to go every morning.
Recommendations to others considering the product:
They add great features over time at no additional cost
Hub spot in a matter of 8 months experiece
What do you like best about the product?
I like that I can link my accounts to which branches I'm dealing with on a day to day basis. I can tie in any client with their superior once I capture someone in Hubspot.
With my position I can keep all my contacts in my pipeline based on my calls, emails, etc. If we source a president of a company it should highlight others in system so we can source better and attach the right employees under the president.
I love making templates in Hubspot- I send my cadences off daily. My follow up process is maximized every time because my clients know what I need from them prior to our call.
With my position I can keep all my contacts in my pipeline based on my calls, emails, etc. If we source a president of a company it should highlight others in system so we can source better and attach the right employees under the president.
I love making templates in Hubspot- I send my cadences off daily. My follow up process is maximized every time because my clients know what I need from them prior to our call.
What do you dislike about the product?
In Hubspot, sometime colleagues can create the same company and not have it pull up.
To avoid duplication first name and last name should pull up and not let anyone put the same contact in Hubspot with manager approval.
To avoid duplication first name and last name should pull up and not let anyone put the same contact in Hubspot with manager approval.
What problems is the product solving and how is that benefiting you?
Hubspot keeps everything organized for me daily. I can move fast through the system, open up tabs, log calls, log emails attach all records to each call every time so I don't have to go to each individuals contact page.
Recommendations to others considering the product:
To avoid duplication on contacts being input into system let it be by first name & last name and make sure to attach every email the contact has ever used. What we have seen here is we work with lenders that move companies a lot and they will call in with their gmail or new company and it automatically makes a new contact instead of them being linked by the same cell phone number. We should not be able to have same name and cell phone number with new emails being input.
Only use if you want to grow
What do you like best about the product?
There are alot of CRM choices available, Hubspot is in my opinion the best choice. There are other CRM's that have more advanced features, but unless you have a college degree in that CRM chances are you are not fully utilizing the features. Hubspot is one of the most user friendly CRM's I have ever used and the fact that is simple for sales reps to use, means that they are more likely to use it effectively versus just going through the bear minimums
What do you dislike about the product?
Downsides are using Hubspot are the limitations on the tier below enterprise. I would love to send out more emails through sequences. Of course they could be cheaper, but they are not the most expensive option. My biggest dislike is the system issues right before an update comes out. Sometimes the system runs slow, but other times what work has been done did not save. They always apologize for any inconvenience and they are thorough in explaining the updates.
What problems is the product solving and how is that benefiting you?
One platform to handle marketing and other campaigns, tons of API's that help integrate to other platforms. We love the built in systems and we look forward to seeing what Hubspot rolls out over the next few months. I believe they are going to become the top player in the space and the updates they provide always are geared to help us become more productive
Recommendations to others considering the product:
Try it, there are competitors but Hubspot is more user friendly than other ones that I have seen.
I prefer HubSpot over Sales Force and here is why:
What do you like best about the product?
I love how modern and clean the interface is. User Experience is SO IMPORTANT in this day in age. I much prefer using HubSpot on a daily basis than that of Sales Force because of this main reason.
What do you dislike about the product?
Bugs and delays occur quite often. However, they do tend to be resolved in a timely manner. It has prevented me from doing work at time though which can be incredibly frustrating.
What problems is the product solving and how is that benefiting you?
I am able to connect with clients more due to referring to my past conversations and history with them that has been logged into HubSpot. I can also see who they are connected to and easily gather all of the information I need.
Easy in use CRM
What do you like best about the product?
I like that system shows comprehensively all information about a deal and contact on one screen so you don't have to open tens of windows. I also like that pipeline is divided into stages so you can easily track the status of each deal! Another thing is custom properties which help you to enter every aspect of data that you need!
What do you dislike about the product?
If you are a time-nerd and you want precisely track timing such as first contact date/time when the prospect entered to the specific deal stage/etc. then Hubspot won't help you much, unfortunately. However, they release constant updates so it's something that might be improved in the future!
What problems is the product solving and how is that benefiting you?
- Keep track of all leads and deals
- Set tasks and track productivity
- Analyze data (reports/dashboards)
- entering and sharing information
- Set tasks and track productivity
- Analyze data (reports/dashboards)
- entering and sharing information
Very intuitive and powerful CRM
What do you like best about the product?
I like the way Hubspot is simple and yet a very powerful CRM!
It allows me to know exactly where my customers are in their journey and have the proper communications with them. I strongly recommend Hubspot if you are looking at a powerful and easy to use CRM.
It allows me to know exactly where my customers are in their journey and have the proper communications with them. I strongly recommend Hubspot if you are looking at a powerful and easy to use CRM.
What do you dislike about the product?
There are some limitations (I'm using the free version), it may be a bit overwhelming for someone who is completely new to the plateforme, maybe a video onboarding? Otherwise, once you get your hands on it, it is awesome.
What problems is the product solving and how is that benefiting you?
I help business with their marketing strategies. We have an amazing control and insight on how our customers interact with our tool and our website. It allows us to call them when they are hot leads and close deals or follow up on previous deals.
Hubspot makes my job 100% easier!
What do you like best about the product?
I love that the CRM is connected so well with everything. I can search history very easily. The workflows and sequences are so time saving!
What do you dislike about the product?
I wish it connected with payment info for the clients. I also wish it was easier to sort some of the timeline information. Making the timeline searchable would be sweet.
What problems is the product solving and how is that benefiting you?
Time! I save so much time with sequences. I have been able to increase my pipeline exponentially due to this saved time.
showing 9,821 - 9,830