Sales Hub Professional
HubSpotReviews from AWS customer
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Great option for b2b sales teams
What do you like best about the product?
Simplicity, plugins/extensions, support, training.
What do you dislike about the product?
Not very great for multi location businesses/franchises.
What problems is the product solving and how is that benefiting you?
Follow up reminders, opportunities, deal tracking
Recommendations to others considering the product:
Spend the time doing intensive training and require that your staff passes tests on their proficiency.
User Friendly
What do you like best about the product?
You can customize the information you want to see, without dealing with anything that doesn't apply to your function or need to view.
What do you dislike about the product?
I can't add IP Timezones, but that may just be a Permissions issue with how our account is set up.
What problems is the product solving and how is that benefiting you?
I can move through dialing sessions quickly by only seeing my contacts and them by region as I call across the country.
Recommendations to others considering the product:
N/A
Very adaptive and intuitive to the changing needs of a professional sales team.
What do you like best about the product?
I LOVE how easy it is to call, email and set a reminder for another touch in the future.
What do you dislike about the product?
The call lag kills me...when calling out of HUBSPOT there's a 6-10 second delay and about every 5th time I attempt to call out I loose the call. It truly kills momentum.
What problems is the product solving and how is that benefiting you?
We are actively narrowing down and changing our filters for immediate action around. We are constantly meeting as a team to improve our approach in who we are attempting to contact.
Recommendations to others considering the product:
Work hard, play harder, party hardest.
Email Templates
What do you like best about the product?
I find Hubspot email templates extremely easy to use. With the ability to filter from my whole teams templates to mine to once used most recently is extremely helpful and assists and sending my daily follow up emails from sales conversations in a timely manor helping me automate my processes.
What do you dislike about the product?
It would be wonderful to be able to create additional folders within email templates to make my follow up processes even more automated and optimised.
What problems is the product solving and how is that benefiting you?
HubSpot assists me in my sales processes in optimised my follow up system and lead generation which helps my overall closure rate and overall client satisfaction rating.
Recommendations to others considering the product:
If you deal with a lot of ongoing Facebook advertisements and would like to follow up warm leads through potential clients downloading your content sign up to Hubspot to help manage your lead generation to help your closure rating.
Easy to Navigate CRM Tool for Beginner
What do you like best about the product?
As someone who has no prior experience of using CRM tools, Hubspot is simple to navigate and easy to use for anyone with no experience using a CRM. The filters makes it easier for me to search for specific contacts in a short period of time. Making a call on Hubspot is quick and the quality of the call is top notch in comparison to other tools.
What do you dislike about the product?
Although the filters work quite well, the wording of the filters can be quite confusing at times (Ex. "is equal to true or false") I'd like the filters to be a bit easier to navigate. With the exception of this feature, I'm quite content with using Hubspot as a CRM tool. There should also be a tab for Navigating the saved filters at the top of the page as opposed to clicking on saved filters because there are times where I would like to go from one saved filter to the next and I often get confused on how to do it.
What problems is the product solving and how is that benefiting you?
Hubspot has impacted my work by making it easier to keep all of a client's information in one spot. I have their contact information, the type of institution they work for, notes on the client, call logs and email logs. It saves me time from having to perform searches for specific information and I can therefore devote my time to dealing with existing and prospective customers.
Recommendations to others considering the product:
It's an amazing tool if you have no prior experience using CRM tools and they provide assistance to ensure that you're using Hubspot correctly.
HubSpot CRM is a Game Changer!
What do you like best about the product?
Hubspot CRM is an indispensable tool for our sales team as its various features help us stay organized, focused, and goal-driven. Having the ability to automate sequences helps us nurture our relationship with clients/prospects. I love the pro-tips because the suggestions are always right on point.
What do you dislike about the product?
Creating reports that reflect our monthly revenue/performance is not so easy/straight forward. I have to call you guys a lot for help! The good thing is your technical support/sales team is AMAZING!! I enjoy speaking them because they are always happy to find solutions.
What problems is the product solving and how is that benefiting you?
HubSpot CRM helps my sales team stay focused on our goal. Creating specific pipelines, being able to see the different stages of your deal, automating templates, creating reports (reflecting performance), are just a few of the benefits of HubSpot CRM.
Recommendations to others considering the product:
If you are in marketing or sales, HubSpot CRM is a MUST.
Great for reaching a lot of people at once
What do you like best about the product?
Sequences is really helpful when sending out emails for prospecting. We can set up a sequence so another email will get sent in 3 days if there's no response. And we can have this continue as long as we want.
What do you dislike about the product?
Viewing all the deals at one glance can get a little bit messy.
What problems is the product solving and how is that benefiting you?
Can track past communication with clients even if someone is not in the office. We are able to better follow up and make a deal.
Recommendations to others considering the product:
Use this for your marketing needs.
effective and helpful gig
What do you like best about the product?
economizes time with clients where the connection is just through email. Also tracker helps with read/unread emails notifications.
What do you dislike about the product?
It would be great if this gig was multi-lingual that it with different languages possibilities.
What problems is the product solving and how is that benefiting you?
fast connection with the client and no need to control the sending of emails constantly.
Powerful, flexible, and great value for money!
What do you like best about the product?
It has the same (if not more) features of some of the other behemoth CRMs (who shall remain nameless) at a fraction of the price.
What do you dislike about the product?
I don't like the constant up-sell to the next tiers. I'm already a paying customer, you dont need to keep trying to bump up to the next bracket.
What problems is the product solving and how is that benefiting you?
HubSpot has been instrumental in the day to day activities of the sakes team. It makes sales agents more efficient while ensuring their activities are tracked and the messaging is consistent.
Recommendations to others considering the product:
Try the free version first and if it ticks all your boxes (which i'm sure it will!) then upgrade.
Great Tool for Business Development/Sales Outreach
What do you like best about the product?
The ability to be very detailed in customizing your sequences to tailor it to your target audience. When to send, e-mail content-based recommendations, statistical data on responses/opens/clicks. A powerful tool for outreach that I've had Great success with.
What do you dislike about the product?
The one issue that has stuck out the most is problems with my signature, I have a picture included and I can't get my name, title and contact information next to it, instead it sits underneath it, which isn't a big deal but not preferable. Also, I wish I had a little more flexibility to select a batch of people within a list to send their e-mails at a certain time based on time zone, i.e. send West Coast contacts e-mails at same time (8:30 AM) but have it sent from me on the east coast at 11:30 AM.
What problems is the product solving and how is that benefiting you?
Contact database management. My role for our company is outreach. HubSpot enables me to be as detail oriented as I can be to organize, sort, filter and make lists for my marketing and outreach efforts. I keep track of all my prospect communication in hubspot, from e-mails to calls, notes, and tasks. The deals section is a great way to integrate all of this information from multiple contacts related to a deal to see the full picture of where things stand with that opportunity. I love using HubSpot, for the price and what my needs are, I couldn't find a better tool!
Recommendations to others considering the product:
Sequencing for marketing purposes is the greatest value I've received from HubSpot. It is a phenomenal service with great results.
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