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    James M.

Sales Operations Manager in charge of HubSpot

  • February 17, 2020
  • Review provided by G2

What do you like best about the product?
Wonderfully laid out, clear and logical.
What do you dislike about the product?
Not a huge fan of the automatic creation of companies based on a contacts domain.
What problems is the product solving and how is that benefiting you?
Created a streamlined sales process using different dashboards, clearly giving us visibility where we are on the sales cycle with each lead
Recommendations to others considering the product:
Keep adding the functionality to the product and keep it one of the leading CRM tools on the market


    Lennart H.

Great CRM - for Great results!

  • February 17, 2020
  • Review provided by G2

What do you like best about the product?
Sequences are an amazing tool to stay in front of customers/leads as well as increasing the amount of leads/deals in your sales funnel! The tool helps to keep track and qualify activities and outcomes of outreaches!
HubSpot tasks allow me to personalize follow-ups as per clients needs and help to organize my weekly work schedule!
Notes are of high importance to our organization and help to keep track of conversations with customers, but also to keep track of information/intel important for other team members - when working with multinational clients - the ability to "mention" team members in notes increases quality of customer relation and is helping to avoid double outreaches to new clients/leads!
What do you dislike about the product?
So far so good! However Activity dashboard seems to delay by one day, which makes activities hard to read at times!

More option for the Tasks menu would be great - there are not many way to filter and edit existing columns! Having more available columns to narrow down search would be very helpful to organize/prioritize tasks. For instance ability to filter by geographic region or client/company name.
What problems is the product solving and how is that benefiting you?
Create a solid and large amount of leads to fill your sales funnel. HubSpot helps to track activities and results throughout the sales cycle and helps to keep your organization on track and informed. Each activity can be qualified, which also helps in training/coaching of new hires!
With the connection to team members you can track in real time what client/company has already been contacted to cross-reference and qualify new/existing leads and clients. Overall a great way to increase productivity of your weekly workflows! Activity tracking also allows to compare to other peers in your organization to optimize own workflows/tasks!
Recommendations to others considering the product:
HubSpot online classes/certifications a re a great way to get familiar with the software as well as getting the most out of it for your work!


    Ishan S.

CRM Loaded with features

  • February 17, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot has a lot of features for CRM not just to get leads, maintain relations with them but also things like keeping a track to conversions, sales etc. Great software.
What do you dislike about the product?
I dont really dislike anything about it. A lot of its features are free so cant really complain.
What problems is the product solving and how is that benefiting you?
Customer Relationship Management was something that we wanted help with but we use many other features of hubspot like tracking, conversions etc
Recommendations to others considering the product:
Great CRM, free of cost with excellent features.


    Consumer Services

Best CRM

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
The leads and the way we can log all of our data.
What do you dislike about the product?
I enjoy everything about Hubspot CRM. The minor bugs is the only issue.
What problems is the product solving and how is that benefiting you?
No problems besides random tech bugs
Recommendations to others considering the product:
None


    Beth S.

Best CRM EVER!

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot is intuitive, user-friendly, affordable and very very helpful. I have used so many CRM's over my 30+ years in sales, and never has a product done so much for me in keeping me engaged and aware of what is happening with my prospects. I recommend Hubspot to every salesperson I talk to, and when I mention the integrations and feedback, everyone is amazed.
What do you dislike about the product?
I dislike that features are locked out. I wish I could try features in a limited way so I could gauge the value and thus be able to tell my boss what we need to do for better sales support through Hubspot.
What problems is the product solving and how is that benefiting you?
We are a startup, so there is a lot of work for very few people. Hubspot helps us focus on our highest potential sales ROI.


    Computer Software

HubSpot is a great marketing automation platform

  • February 14, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is a great system for automating a lot of the sales and marketing process. We are able to track a prospects activity and send targeted emails based on their behaviour at the click of a button. Not only does this help us provide tailored messaging but it helps us increase our engagement and conversion rates.
What do you dislike about the product?
The only issues I have found with HubSpot are that some features do not exist yet within the automation side. Some functionality within workflows would help a lot i.e. there are some workflows that we can set up at contact level but the same properties/options aren't available in a company workflow. Having the same across all would be greatly beneficial.
What problems is the product solving and how is that benefiting you?
With HubSpot, we have been able to closely align our Sales and Marketing efforts to really make the most of the data in our CRM and increase overall conversion rates.


    Berkeley B.

HubSpot has been a great asset to my daily activities for sales.

  • February 13, 2020
  • Review provided by G2

What do you like best about the product?
The most helpful tool in the Hub Spot CRM is the ability to create sequences to enroll contacts in to receive emails when I planed them out. A great feature that Hub Spot has, is the ability to create tasks in either the account level or for an individual contact within the company
What do you dislike about the product?
The search function at times does not recognize when a company/ or contact has been added, and will appear to create a new record when it already exists.
What problems is the product solving and how is that benefiting you?
The benefits of using Hub Spot is the creation of tasks so that I am able to have set reminders to check off. As well it conveniently syncs with my calendar and email to keep records and be an organization tool.A problem that HubSpot is solving is by the use of sequencing, I am able to reach out to specific accounts or contacts I have by presetting them in an email sequence that goes out when I plan.
Recommendations to others considering the product:
I recommend utilizing the tools Hub Spot offers to keep track of tasks and sending out emails.


    Allen K.

Great for a startup!

  • February 13, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is a great CRM to be able to keep track of contacts, deals, and accounts. It's been great to filter my contacts from other members on my team and how easy to call through the window is rather than my phone at times. I would recommend HubSpot for startups that want to take a step up from Excel. Another thing that I really enjoy is the ability to see when users are opening up our emails.
What do you dislike about the product?
This is more of a personal taste, but the UI of the platform is not my favorite. Coming from another platform, it's sometimes hard to navigate and there are limitations of creating a dashboard. I wish there was a way to mass sequence as well rather than going 1 by 1 with contacts.
What problems is the product solving and how is that benefiting you?
I am able to keep track of my contacts and more importantly how my deals are progressing. The benefit that I realized is the ability to see when my prospect opens emails.
Recommendations to others considering the product:
HubSpot can be used for more than Sales and Marketing. Great way to collaborate with other users when it comes to sequences/tasks/templates which I really enjoy.

Dig deep to find what the platform can do for your team.


    Keana P.

Easy to navigate.

  • February 13, 2020
  • Review provided by G2

What do you like best about the product?
I like the homepage that will give me an overview of the calls and emails I've logged.
What do you dislike about the product?
I don't like how I cannot categorize my tasks.
What problems is the product solving and how is that benefiting you?
I am able to keep all my information all in one place. It is beneficial that I can link it to my computer mail.
Recommendations to others considering the product:
This is great for a small team.


    Casey J.

Best Software for my day-to-day sales!

  • February 13, 2020
  • Review provided by G2

What do you like best about the product?
I love that HubSpot stores all my contacts and works with other softwares to make everything automated for me.
What do you dislike about the product?
absolutely nothing. HubSpot works seamlessly.
What problems is the product solving and how is that benefiting you?
The issue of being able to stay organized with so many phone calls every day and sales to close.
Recommendations to others considering the product:
Do not hesitate to use HubSpot for your sales needs! It is an amazing software