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    Eloise N.

Clean and Simple CRM, Has helped our business tremendously!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I'm a big fan of the ease of use and layout in the CRM tool. I have used many CRMs over the years and this is by far the simplest and most robust for the pricing. Also loving the App. Huge fan.
What do you dislike about the product?
I have had issues with call quality when calling out of Hubspot but they are responsive and are addressing the issue.
What problems is the product solving and how is that benefiting you?
I'm able to keep track of leads and very easily update from my computer or phone. Major benefit for our sales team to have such an easy CRM tool
Recommendations to others considering the product:
If like me you have used multiple CRM's in the past you will be pleasantly surprised at the ease of use and how well this looks. The App is equally as Robust and great for our sales people that are on the move.


    Cody R.

Hubspot for BDR's

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot has been an exceptional tool for me as an inbound/outbound BDR.
What do you dislike about the product?
I don't have much to say in terms of what I dislike about Hubspot
What problems is the product solving and how is that benefiting you?
Hubspot brings everything together, having the ability to see insights into companies that I am prospecting is very helpful.


    Patrick B.

Extremely easy to use, seamless integration with LI Sales Nav, gmail, and more.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The ability to use sequences is extremely valuable for reaching out to prospects and following up.The ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following up
What do you dislike about the product?
I wish we had the ability to send more than 150 sequences a day, but it is still plenty.The ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following up
What problems is the product solving and how is that benefiting you?
There is no excuse to "forget to follow-up" as you can auto-followup via sequences. Additionally, you are able to track emails and clicks of links in emails, giving you invaluable insight into the interest your prospect actually has. You can then view your leads and follow their activity, knowing which prospects demonstrate the most interest in your product or service.


    Jake V.

Using sequences

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Sequences are a great feature! I appreciate being able to build a messaging sequence ahead of time and then set it in motion with a frequency of contact that I set. It's doing the work for me in a sense.
What do you dislike about the product?
Being limited to 150 contacts a day is difficult especially if I'm trying to reach a large group and timing is critical.
What problems is the product solving and how is that benefiting you?
Being able to reach a targeted audience with multiple communications. It's giving me a chance to have a consistence presence with potential customers.


    Transportation/Trucking/Railroad

Very easy to pick up, coming from Salesforce background

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
- very easy to pick up and navigate with minimal training
- that it integrates with every single tool that use on a daily basis to ensure clean flow (although there are still additional features I haven't tried using yet)
What do you dislike about the product?
- that I have to click around a lot to navigate and view notes from each card (ieL: company versus deal versus contact
- in SFDC I can see everything on the company page aloing with activities logged. This might also be how my team set it up in the early days to have the funnels work out...
What problems is the product solving and how is that benefiting you?
ensuring the entire sales org is aligned in our process. everyone is looking at the lifecycle of the deals in the same view. helps us stay organized and the funnel stays as true to reality as possible


    Higher Education

Easy to Navigate

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I love that it is pretty easy to navigate through. It also helps me to do my job more efficiently.
What do you dislike about the product?
There is nothing I truly dislike. Overall it is great!
What problems is the product solving and how is that benefiting you?
There is a lot of scrolling involved but it is all on one page which I like.


    Staffing and Recruiting

HubSpot Critique

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I like how it can be integrated with my Gmail account, as well as other ancillary apps like Salesmsg.
What do you dislike about the product?
Sometimes it will experience intermittent outages which makes it difficult to do my job
What problems is the product solving and how is that benefiting you?
N/a


    Josh D.

HubSpot Review

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The cost for what I'm able to get. HubSpot allows for full transparency to others in regards to goals, sales activity, and pipeline review while also allowing my sales outreach to be quick and trackable.
What do you dislike about the product?
I love the "activity feed", but I don't feel like email opens are always tracked accurately. Also, on the MS Office app, the track/log features can not be automatically toggled on.
What problems is the product solving and how is that benefiting you?
Sales outreach and activity tracking.


    Information Technology and Services

An amazing CRM for the price with options to build value across your organization

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot's CRM sits at the core of their customer experience platform. Through careful setup and maintenance, it can serve as a single source of truth for your entire company. It has a myriad of add-ons with custom integration potential that can be used to ingest, aggregate, and distribute data through multiple activation channels. The user interface is simple and easy to use for such a powerful tool.
What do you dislike about the product?
The user experience can be a bit inefficient at times. Login, navigation, and creating in the platform has some duplication or double-entry at times, but it's not pervasive.

Documentation on HubSpot's "out-of-the-box" fields and presets are sparse, but their definitions and applications are quickly learned through trial and error.
What problems is the product solving and how is that benefiting you?
Through connectivity and data hygiene, we're placing HubSpot CRM at the center of our technology stack to help everyone across our teams better understand our customers. Platform and user insights along with revenue data are connected to robust contact and company profiles that help us market, sell, and support more effectively.
Recommendations to others considering the product:
HubSpot is a powerful tool. Like any CRM, the value you'll get out of it (or the damage it can do) is proportional to your investment in both setup and maintenance. As your business grows and your needs change, your CRM and the data lying within should as well. If you cannot dedicated the resources, keep your HubSpot CRM simple so you're not overwhelmed. Document everything and take notes both within and outside the platform while keeping standardized syntax in naming conventions to leave yourself breadcrumbs.


    Maggie P.

Easy to use!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to navigate and find important information.
What do you dislike about the product?
Nothing I really dislike about HubSpot. Just some features I would like to see. They have an awesome community where you can voice your opinion and vote on potential new features!
What problems is the product solving and how is that benefiting you?
One of the biggest benefits of using HubSpot is how well it has connected every department within our company.